Creative Problem Solving for Managers: Developing Skills for Decision Making and Innovation 5th New edition [Pehme köide]

(University of Chester, UK)
  • Formaat: Paperback / softback, 374 pages, kõrgus x laius: 246x174 mm, kaal: 653 g, 83 Line drawings, black and white; 2 Halftones, black and white; 17 Tables, black and white; 85 Illustrations, black and white
  • Ilmumisaeg: 16-Oct-2018
  • Kirjastus: Routledge
  • ISBN-10: 113831238X
  • ISBN-13: 9781138312388
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  • Formaat: Paperback / softback, 374 pages, kõrgus x laius: 246x174 mm, kaal: 653 g, 83 Line drawings, black and white; 2 Halftones, black and white; 17 Tables, black and white; 85 Illustrations, black and white
  • Ilmumisaeg: 16-Oct-2018
  • Kirjastus: Routledge
  • ISBN-10: 113831238X
  • ISBN-13: 9781138312388
Teised raamatud teemal:
Stimulating and developing the creative potential of all members of an organisation is widely seen as contributing to performance and results. This prestigious textbook provides a complete overview of the creative problem-solving process and its relevance to modern managers in the private and public sectors. It introduces ideas, skills and models to help students understand how creative thinking can aid problem solving, and how different techniques may help people who have different thinking and learning styles.This updated fifth edition includes fresh case studies, exercises and suggested reading, alongside extensive diagrams and thought-provoking questions. A new chapter considers the use of heuristics in decision-making situations faced by managers, and examines how aspects of creative problem solving can relate to such situations. It also introduces a complex inbox exercise, which demonstrates how the conflicting demands on an individual manager can be considered in practice. Supporting PowerPoint slides for lecturers are available for each chapter.Creative Problem Solving for Managers will continue to be an ideal resource for undergraduate and postgraduate students studying problem solving, strategic management, creativity and innovation management, as well as managers looking to develop their decision-making abilities.

Arvustused

In Creative Problem Solving, Tony Proctor dispenses readers with rich examples of ideation techniques, as well as challenging the readers to question fundamental issues and develop their own capabilities. Proctor showers readers with easy-to-use techniques that have the potential to transform anyone into a genius level creative thinker and problem solver. The author explains and shares good practices for managers to avoid arriving at the same old answers to problems. Proctor offers plenty of techniques that today's readers can use to bridge the creativity gap and unleash their hidden potential in problem solving. Creative Problem Solving is full of practical guidance, as well as case studies to illustrate the key points. It provides the latest guide for generating new ideas - including a chapter to explain the range of computer software, apps, photographs and videos that can act as a spurt to ideation. This book is invaluable reading for undergraduate, postgraduate and MBA courses, as well as being particularly useful in ongoing professional development courses for managers. Dr Kim Hua Tan, Professor of Operations and Innovation Management, Nottingham University Business School Creativity is a life skill for leaders, managers, decision makers and students. The fifth edition of Creative Problem Solving provides excellent techniques to creative and critical thinking. I have used cases, techniques, methods and examples from Tony Proctor's book in my teaching, which will help my students to acquire skills in high demand in business and government to solve complex problems. Dr Wahabalbari Ahmed, Lecturer in Economics, Birmingham City University Business School Creative Problem Solving is very supportive of a practice-led approach to management education, at a time when creative thinking skills are increasingly necessary across organisations of all sizes and sectors. Drawing on comprehensive and in-depth theoretical support, it offers lots of useful practical cases and examples to stimulate critical analysis and debate. I have used previous editions as a core text and continue to do so with postgraduate students locally and globally to support decision making, problem solving and exploration of opportunities. Dr Pauline Loewenberger, Senior Lecturer, University of Bedfordshire Business School

List of Illustrations
xi
Preface to the fifth edition xv
1 Creativity And Its Importance In Business
1(20)
Introduction
1(1)
Changing times
2(1)
Some definitions of creativity
3(1)
Paradigm shift
4(1)
Innovation, invention and knowledge
5(4)
The importance given to creativity in business
9(3)
How creative thinking may be used in management
12(2)
Conditions in which creative thinking is needed most
14(1)
Questions
15(1)
Cases
16(3)
Further reading
19(2)
2 Blocks To Creativity
21(18)
Introduction
21(1)
The need to be ready for change
22(1)
Mindset
22(1)
When mindset blocks us
23(1)
Other barriers to an individual's creativity
24(1)
Dealing with an individual's blocks to creativity
24(2)
Diagnosing whether someone is blocked in their thinking
26(1)
How techniques help to overcome blocks
27(3)
Exercise
30(1)
Blocks to organisational creative thinking and ways of dealing with them
30(2)
Elements and conditions of creative organisations
32(1)
Questions
33(1)
Cases
34(4)
Further reading
38(1)
3 Theories Of Creativity And The Creative Problem-Solving Process
39(25)
Introduction
39(2)
Creative thinking
41(1)
The investment theory of creativity
41(2)
The brain as an information processor
43(4)
Convergent and divergent thinking
47(1)
The conditions of creative thinking
48(1)
Origin of creativity
49(2)
The cognitive theory of creativity
51(3)
How we get ideas: the index metaphor
54(2)
Problem-solving mechanisms
56(1)
Analogical reasoning
57(4)
Questions
61(1)
Cases
61(2)
Further reading
63(1)
4 Problem Solving And Improvisation
64(21)
The nature of problems
64(2)
Models
66(3)
The problem-solving process
69(3)
The problem-solving process and the creative process
72(4)
Compositional and improvisational creativity
76(3)
Some limitations to formal problem-solving approaches
79(1)
Questions
80(1)
Cases
81(3)
Further reading
84(1)
5 Factors Influencing People's Ability To Undertake Ideation
85(15)
What helps people get ideas
85(3)
The techniques
88(1)
Qualities of a creative person
88(1)
Thinking style
89(1)
Personality
90(1)
Learning style
91(1)
Mood or emotions
92(1)
Problems in groups
92(2)
The range of techniques and their suitability for solving different types of problem
94(1)
Conclusion
95(1)
Questions
96(1)
Cases
97(2)
Further reading
99(1)
6 Objective Finding, Fact Finding And Problem Finding/Definition
100(26)
Objective finding
102(2)
Fact finding and problem definition/redefinition
104(1)
Dimensional analysis
105(4)
Redefinition approaches
109(1)
Redefinition approaches: laddering
110(1)
Redefinition approaches: goal orientation
110(2)
Redefinition approaches: boundary examination
112(2)
Redefinition approaches: progressive abstractions
114(1)
Redefinition approaches: the `why' method
115(1)
Analytical techniques: decomposable matrices
116(2)
Analytical techniques: cause-and-effect diagrams
118(1)
Questions
119(1)
Cases
120(5)
Further reading
125(1)
7 Morphological Analysis And Related Techniques
126(23)
Introduction
126(1)
Checklists
127(6)
Morphological analysis
133(4)
Force-fitting triggers
137(2)
Heuristic ideation technique
139(1)
Component detailing
140(1)
Sequence-attribute modification matrix
141(3)
Questions
144(1)
Cases
145(3)
Further reading
148(1)
8 Brainstorming And Its Variants
149(19)
Introduction
149(1)
Classical brainstorming
150(3)
The process of brainstorming
153(3)
Wildest idea variant
156(1)
Stop-and-go brainstorming
157(1)
Round-robin brainstorming
157(1)
Gordon-Little variation
157(2)
Trigger method
159(1)
Problems with brainstorming
159(1)
Brainwriting
159(1)
Brainlining
159(3)
Questions
162(1)
Cases
162(5)
Further reading
167(1)
9 Lateral Thinking And Associated Methods
168(26)
Introduction
168(1)
Overview
169(2)
Awareness
171(3)
Assumptions
174(2)
Alternatives
176(2)
Provocative methods
178(6)
Metaphorical thinking
184(1)
Analogy
185(2)
The discontinuity principle
187(1)
Six Thinking Hats
187(1)
Questions
188(1)
Cases
189(3)
Further reading
192(2)
10 Synectics
194(21)
Introduction
194(1)
Synectics
195(4)
Conducting synectics sessions
199(5)
Synectics in action
204(4)
Questions
208(1)
Cases
208(6)
Further reading
214(1)
11 Paradigm-Breaking Techniques
215(15)
Introduction
215(1)
Weights for thought
215(3)
Paradigm-breaking techniques
218(5)
Disruptive technology
223(1)
Questions
224(1)
Cases
225(4)
Further reading
229(1)
12 Miscellaneous Ideation Techniques
230(24)
Suggestion box, exhibits and competitions
230(2)
Cliches, proverbs and maxims
232(1)
Storyboarding
233(1)
Scenario writing
234(1)
Scenario daydreaming
235(4)
Bionics
239(1)
Free association
239(2)
Two words
241(1)
Story writing
242(2)
Mind map
244(1)
Fishbone diagram
245(2)
Lotus blossom technique
247(1)
TRIZ
248(2)
Vision building
250(1)
Questions
250(1)
Cases
251(2)
Further reading
253(1)
13 Evaluation
254(27)
Introduction
255(1)
Sorting
256(2)
Evaluation methods
258(7)
Qualitative evaluation: reverse brainstorming
265(2)
Financial evaluation
267(1)
Mathematical evaluation
268(1)
Pay-off tables
268(1)
Decision trees
269(1)
Strategic framing
270(1)
Questions
271(2)
Cases
273(6)
Further reading
279(2)
14 Decision Making And Problem Solving
281(18)
Introduction
281(1)
Types of decision
281(1)
Naturalistic decision making
282(1)
Use of heuristics
283(3)
The analytic hierarchy process
286(1)
Making decisions involving risk or uncertainty: prospect theory
287(1)
Groups are better at making decisions
287(2)
How creative problem solving can help decision making
289(1)
Questions
290(1)
Exercise
290(6)
Cases
296(1)
Further reading
297(2)
15 Implementing Ideas
299(17)
Introduction
299(1)
Ideas are not readily implemented
299(2)
Sources of resistance to change
301(1)
Role of communication in overcoming resistance to change
302(1)
Putting ideas into practice
303(2)
Reducing resistance to change
305(6)
Climate for change
311(1)
Questions
311(1)
Cases
312(2)
Further reading
314(2)
16 Computer-Assisted Creative Problem Solving
316(18)
Introduction
316(1)
History of development
316(2)
Structured approach to creative problem solving in computer programs
318(1)
Types of computer-assisted stimulus
318(3)
Conventional software
321(9)
Questions
330(1)
Cases
330(2)
Further reading
332(2)
Appendix 1 Case example of the creative problem-solving process 334(9)
Appendix 2 Notes on problems 343(4)
References 347(17)
Author Index 364(4)
Subject Index 368
Tony Proctor is Emeritus Professor at the University of Chester, UK.

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