List of plates List of figures List of tables Preface Acknowledgments 1 Why study language and intercultural communication?
2. Culture and the primary socialization process
3. Language, communication, culture, and power in context
4. Language and nonverbal communication
5. Language and identity in intercultural communication
6. Ethnocentricism and Othering: Barriers to intercultural communication
7. Intercultural transitions: From language and culture confusion to adaptation
8. Language and intercultural relationships
9. Language and intercultural conflict
10. Language and intercultural communication in the global workplace
11. Language, interculturality, and global citizenship References Glossary Index
Jane Jackson, an experienced intercultural educator, is Professor of Applied Linguistics at the Chinese University of Hong Kong.