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E-raamat: Deconstructing Ethnography: Towards a Social Methodology for Ubiquitous Computing and Interactive Systems Design

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This book aims to deconstruct ethnography to alert systems designers, and other stakeholders, to the issues presented by new approaches that move beyond the studies of ‘work’ and ‘work practice’ within the social sciences (in particular anthropology and sociology). The theoretical and methodological apparatus of the social sciences distort the social and cultural world as lived in and understood by ordinary members, whose common-sense understandings shape the actual milieu into which systems are placed and used.

In Deconstructing Ethnography the authors show how ‘new’ calls are returning systems design to ‘old’ and problematic ways of understanding the social. They argue that systems design can be appropriately grounded in the social through the ordinary methods that members use to order their actions and interactions.

This work is written for post-graduate students and researchers alike, as well as design practitioners who have an interest in bringing the social to bear on design in a systematic rather than a piecemeal way. This is not a ‘how to’ book, but instead elaborates the foundations upon which the social can be systematically built into the design of ubiquitous and interactive systems.

1 Introduction
1(16)
1.1 Ethnography Considered Harmful
1(5)
1.2 Deconstructing Ethnography
6(4)
1.3 Volume Structure and Content
10(7)
References
14(3)
2 Building the Social into Systems Design
17(24)
2.1 Systems Design and Social Science
17(5)
2.2 The Turn to Ethnography
22(10)
2.3 Why Should Systems Designers Care?
32(9)
References
37(4)
3 Ethnography as Cultural Theory
41(20)
3.1 New Calls, Old Ways
41(3)
3.2 The Beginnings of Ethnography in Anthropology
44(4)
3.3 Social Structure and Culture
48(6)
3.4 Consequences
54(3)
3.5 Social Science Is Not Privileged
57(4)
References
58(3)
4 `New' Ethnography and Ubiquitous Computing
61(24)
4.1 Ethnography as Cultural Tourism
61(7)
4.2 Old and New Visions for Ubiquitous Computing
68(6)
4.3 Messiness and Infrastructure
74(11)
References
83(2)
5 Interpretation, Reflexivity and Objectivity
85(24)
5.1 Observation and Interpretation
85(5)
5.2 Reflexivity in Ethnographic Observation
90(12)
5.3 Objectivity and Realism
102(7)
References
106(3)
6 The Missing What of Ethnographic Studies
109(24)
6.1 Scenic Description
109(7)
6.2 The Missing Interactional What
116(6)
6.3 The Ongoing Relevance of the Missing What
122(11)
References
130(3)
7 Ethnography, Ethnomethodology and Design
133(24)
7.1 Ethnography and Ethnomethodology
133(8)
7.2 Social Science and Common-Sense
141(4)
7.3 Common-Sense in Its Own Right
145(6)
7.4 Anchoring Systems Design in the Social
151(6)
References
153(4)
8 Members' Not Ethnographers' Methods
157
8.1 Ethnomethodology and Design
157(8)
8.2 Members' Methods as a Design Resource
165(6)
8.3 Members' Methods and Ubiquitous Computing
171(3)
8.4 Conclusion: Eyeless in Gaza
174
References
176