| Preface |
|
xi | |
| How to approach a case challenge |
|
xiv | |
| 1 Analyzing international markets |
|
1 | (25) |
|
1.1 Analyzing the formal context |
|
|
2 | (9) |
|
1.1.1 The economic context |
|
|
2 | (4) |
|
1.1.2 The political and regulatory context |
|
|
6 | (3) |
|
1.1.3 A standard framework to assess the formal context |
|
|
9 | (2) |
|
1.2 Analyzing the informal context |
|
|
11 | (9) |
|
|
|
11 | (5) |
|
1.2.2 Clustering national cultures |
|
|
16 | (1) |
|
1.2.3 Cultural archetypes and individual cultural value patterns |
|
|
17 | (3) |
|
|
|
20 | (2) |
|
Magic Juice: A disruptor in the business of juice bars |
|
|
22 | (4) |
| 2 Selecting international markets |
|
26 | (33) |
|
2.1 A top-down or restricted international market selection |
|
|
26 | (9) |
|
2.1.1 Internationalization motives |
|
|
26 | (2) |
|
|
|
28 | (7) |
|
2.2 A bottom-up or expansive international market selection |
|
|
35 | (7) |
|
2.2.1 Liabilities of foreignness |
|
|
35 | (2) |
|
|
|
37 | (5) |
|
2.3 The international market selection at Metro Group |
|
|
42 | (3) |
|
2.4 An international market selection toolset |
|
|
45 | (4) |
|
|
|
49 | (3) |
|
Market selection at Magic Juice |
|
|
52 | (7) |
| 3 Analyzing and selecting modes to enter, operate in and exit international markets |
|
59 | (37) |
|
3.1 Complexity of the entry mode decision |
|
|
60 | (3) |
|
|
|
63 | (6) |
|
|
|
63 | (2) |
|
|
|
65 | (4) |
|
|
|
69 | (8) |
|
3.3.1 Ownership modes: Wholly owned subsidiaries versus joint ventures/strategic alliances |
|
|
70 | (5) |
|
3.3.2 Establishment modes: Greenfield investments versus acquisitions |
|
|
75 | (2) |
|
3.4 An analytical framework to guide the entry mode decision |
|
|
77 | (10) |
|
3.4.1 Internal firm factors |
|
|
79 | (4) |
|
3.4.2 Home-country factors |
|
|
83 | (1) |
|
3.4.3 Host-country factors |
|
|
83 | (4) |
|
3.5 Entry mode changes over time and foreign market exit |
|
|
87 | (2) |
|
3.6 Entry modes in fashion retailing, with a focus on Bestseller |
|
|
89 | (3) |
|
|
|
92 | (3) |
|
Magic Juice: Which entry mode(s) to choose? |
|
|
95 | (1) |
| 4 Entering markets with a partner |
|
96 | (33) |
|
4.1 Selecting the right partner |
|
|
97 | (4) |
|
4.2 Paying the right price |
|
|
101 | (7) |
|
|
|
101 | (5) |
|
|
|
106 | (2) |
|
|
|
108 | (3) |
|
4.4 Integration approaches |
|
|
111 | (2) |
|
|
|
113 | (3) |
|
4.6 Best practices to integrate the partners |
|
|
116 | (2) |
|
4.7 Adidas and Reebok: What went wrong? |
|
|
118 | (4) |
|
|
|
122 | (2) |
|
Magic Juice: Entering a partnership? |
|
|
124 | (5) |
| 5 Developing strategy and strategic positioning in international markets |
|
129 | (45) |
|
|
|
130 | (10) |
|
5.1.1 Strategy statements |
|
|
130 | (4) |
|
|
|
134 | (6) |
|
5.2 Developing a global or local positioning |
|
|
140 | (13) |
|
5.2.1 Identifying customer needs and viable segments |
|
|
140 | (4) |
|
5.2.2 Developing value propositions |
|
|
144 | (2) |
|
5.2.3 Integrating value propositions or not |
|
|
146 | (7) |
|
5.3 Monitoring strategic success |
|
|
153 | (8) |
|
5.4 Strategic positioning and strategy at IKEA |
|
|
161 | (3) |
|
|
|
164 | (3) |
|
Magic Juice: Strategy and positioning |
|
|
167 | (7) |
| 6 Designing global value chains |
|
174 | (25) |
|
6.1 Understanding global value chains |
|
|
174 | (8) |
|
6.1.1 Elements of the value chain and value added |
|
|
174 | (4) |
|
6.1.2 The rise of the global value chain and the "smiling curve" |
|
|
178 | (4) |
|
6.2 Value chain strategies |
|
|
182 | (9) |
|
6.2.1 Value chain configurations and their determinants |
|
|
182 | (4) |
|
6.2.2 Strategic options to configure the value chain |
|
|
186 | (5) |
|
6.3 Global value chain design at ECCO A/S versus competitors |
|
|
191 | (3) |
|
|
|
194 | (2) |
|
Magic Juice: Expanding the value chain? |
|
|
196 | (3) |
| 7 Designing the MNE organization |
|
199 | (32) |
|
7.1 Hierarchical models (traditional structures) |
|
|
200 | (6) |
|
7.2 Heterarchical models: Networks and transnationals |
|
|
206 | (3) |
|
7.3 Organizational coordination mechanisms: Centralization, formalization and socialization |
|
|
209 | (3) |
|
7.4 Subsidiary roles and mandates |
|
|
212 | (5) |
|
7.5 Power and conflicts within the MNE organization |
|
|
217 | (4) |
|
7.6 Procter & Gamble: Organizational transformation |
|
|
221 | (5) |
|
|
|
226 | (3) |
|
Magic Juice-Zumo Saludable: How to organize the combination? |
|
|
229 | (2) |
| 8 Navigating intercultural interactions |
|
231 | (26) |
|
|
|
232 | (9) |
|
8.1.1 The dimensions of the culture map |
|
|
232 | (4) |
|
8.1.2 The culture map in action |
|
|
236 | (5) |
|
8.2 Intercultural competence |
|
|
241 | (9) |
|
8.2.1 The dimensions of intercultural competence |
|
|
241 | (7) |
|
8.2.2 Intercultural competence in action |
|
|
248 | (2) |
|
8.3 Intercultural competence development at the Bosch Group |
|
|
250 | (2) |
|
|
|
252 | (3) |
|
Intercultural communications at Magic Juice: Difficulties ahead? |
|
|
255 | (2) |
| 9 Leading and motivating people in an international environment |
|
257 | (33) |
|
9.1 Leadership in international environments |
|
|
258 | (9) |
|
9.1.1 Global leadership dimensions and attributes |
|
|
258 | (5) |
|
9.1.2 Cultural values and clusters as predictors of leadership expectations |
|
|
263 | (1) |
|
9.1.3 Keys for successful leadership in international environments: Expectation-behavior fit |
|
|
264 | (3) |
|
9.2 Leadership in global virtual teams |
|
|
267 | (4) |
|
9.2.1 The challenge of leading global virtual teams |
|
|
267 | (1) |
|
9.2.2 Keys for successful leadership in global virtual teams |
|
|
268 | (3) |
|
9.3 Motivation in an international environment |
|
|
271 | (11) |
|
9.3.1 Theories to understand motivation: Maslow, McClelland and equity theory |
|
|
271 | (6) |
|
9.3.2 Work centrality and work values around the globe |
|
|
277 | (2) |
|
9.3.3 Determinants of job satisfaction across cultures |
|
|
279 | (3) |
|
9.4 Employee engagement at a marketing consultancy |
|
|
282 | (2) |
|
|
|
284 | (3) |
|
Magic Juice: Towards self-management? |
|
|
287 | (3) |
| 10 Building an effective international workforce |
|
290 | (29) |
|
10.1 Recruitment and selection |
|
|
290 | (8) |
|
10.1.1 Recruitment approaches |
|
|
290 | (2) |
|
|
|
292 | (4) |
|
10.1.3 Selection criteria for international assignments |
|
|
296 | (2) |
|
10.2 Training and development |
|
|
298 | (4) |
|
|
|
302 | (4) |
|
10.3.1 Compensation components in an international context |
|
|
302 | (2) |
|
10.3.2 Approaches for compensating international employees |
|
|
304 | (2) |
|
10.3.3 International assignment policy at Bosch |
|
|
306 | (1) |
|
10.4 Performance management |
|
|
306 | (4) |
|
10.4.1 Cross-cultural perspectives on performance management |
|
|
306 | (2) |
|
10.4.2 High-performance work practices |
|
|
308 | (2) |
|
10.5 Integration of international migrants |
|
|
310 | (4) |
|
|
|
314 | (4) |
|
Magic Juice: Towards an HRM strategy |
|
|
318 | (1) |
| Index |
|
319 | |