| Preface |
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xv | |
| Acknowledgments |
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xix | |
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Chapter 1 Introduction to the IT Aspects of Mergers, Acquisitions, and Divestitures |
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3 | (20) |
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4 | (2) |
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6 | (2) |
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Integration/Separation Planning |
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8 | (8) |
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Integration/Separation Execution |
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16 | (4) |
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20 | (3) |
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Chapter 2 The Role of IT In Mergers and Acquisitions |
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23 | (12) |
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Quest to Capture Synergies |
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24 | (2) |
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26 | (6) |
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32 | (3) |
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Chapter 3 Aligning Business and IT Strategy during Mergers, Acquisitions, and Divestitures |
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35 | (12) |
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The Business-Aligned Integration Model |
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36 | (2) |
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Enterprise Blueprint and IT Alignment |
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38 | (1) |
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IT's Role in Functional Blueprinting |
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39 | (4) |
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Decision Making and Business Alignment |
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43 | (1) |
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Business Alignment in Due Diligence |
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43 | (1) |
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44 | (3) |
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Chapter 4 Mergers and Acquisitions IT Strategy, Approach, and Governance: IT and Its Customers |
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47 | (22) |
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48 | (1) |
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49 | (1) |
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50 | (1) |
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51 | (3) |
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54 | (3) |
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57 | (3) |
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60 | (6) |
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66 | (3) |
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PART II Information Technology's Role in Mergers, Acquisitions, and Divestitures |
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Chapter 5 IT Due Diligence Leading Practices |
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69 | (22) |
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Objectives and Complexities of IT Due Diligence |
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70 | (2) |
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72 | (4) |
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Proprietary or Product Technology-Driven Due Diligence |
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76 | (1) |
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Impact of Transaction Type on the Due Diligence Investigation |
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77 | (1) |
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Investigation for Strategic Buyers versus Financial Buyers |
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78 | (1) |
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Considerations of Planning IT Due Diligence |
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79 | (3) |
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Considerations of Conducting IT Due Diligence |
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82 | (4) |
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Considerations of Finalizing IT Due Diligence |
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86 | (2) |
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Tying Due Diligence to the Next Steps in the Post-Merger Process |
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88 | (1) |
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88 | (3) |
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Chapter 6 IT Infrastructure Aspects of Mergers, Acquisitions, and Divestitures |
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91 | (14) |
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IT Infrastructure Blueprinting |
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91 | (2) |
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IT Infrastructure Planning |
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93 | (7) |
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IT Infrastructure Dependencies |
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100 | (2) |
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102 | (3) |
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Chapter 7 M&A IT and Synergies |
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105 | (32) |
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IT's Role and Contribution to Synergy Capture |
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105 | (15) |
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Synergy Capture and Benefits Tracking during the Merger, Acquisition, and Divestiture Lifecycle |
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120 | (15) |
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135 | (2) |
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Chapter 8 Supporting Business Objectives with M&A-Aware Enterprise Architecture |
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137 | (8) |
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Sources of IT-Related Synergies during M&A |
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137 | (2) |
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Post-Merger IT Integration Planning: The Model Makes the Difference |
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139 | (1) |
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M&A-Aware Enterprise Architecture Models |
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139 | (4) |
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Divestitures and the Enterprise Architecture Frameworks |
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143 | (1) |
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144 | (1) |
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Chapter 9 The Importance of a Tested IT Strategy and Approach for Mergers, Acquisitions, and Divestitures |
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145 | (1) |
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M&A IT Organization and Strategy |
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145 | (4) |
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A Tested and Repeatable Approach for IT Integrations |
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149 | (3) |
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A Tested and Repeatable Approach for IT Divestitures |
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152 | (3) |
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155 | (2) |
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Chapter 10 Cloud Considerations for M&A IT Architecture |
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157 | (1) |
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Understanding Cloud Solutions |
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157 | (1) |
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158 | (1) |
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Cloud Solution: Potential Benefits |
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158 | (1) |
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Opportunity during Post-M&A Integration |
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158 | (1) |
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Cloud Solutions for Post-M&A Plug-and-Play IT Frameworks |
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159 | (1) |
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Determining Suitability for Cloud Solutions |
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160 | (1) |
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Assessing Cloud Migration Timing |
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160 | (2) |
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Establishing a Cloud Strategy |
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162 | (1) |
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Evaluating Cloud Providers |
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163 | (1) |
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Cloud Solution Success Factors |
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164 | (1) |
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165 | (2) |
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Chapter 11 Data Implications of Mergers and Acquisitions |
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167 | (8) |
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Criticality of Data Management in M&A Transactions |
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167 | (1) |
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Data Governance and Organizational Considerations |
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167 | (1) |
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Data Confidentiality, Privacy, Security, and Risk Management |
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168 | (1) |
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Data Archiving Requirements |
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168 | (1) |
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169 | (3) |
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Customer Data Considerations |
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172 | (1) |
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173 | (2) |
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Chapter 12 Using M&A to Streamline the Applications Portfolio |
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175 | (24) |
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Overview of an Applications Rationalization Program |
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178 | (1) |
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Achieving Cost Synergies through Applications Rationalization |
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178 | (4) |
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Achieving Operational Synergies through Applications Rationalization |
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182 | (6) |
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Technology and Cost Impact in a Divestiture Event |
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188 | (5) |
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193 | (1) |
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Best Practices for Applications Rationalization in an M&A Scenario |
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194 | (4) |
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198 | (1) |
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Chapter 13 Third-Party Contracts in M&A: Identifying and Managing Common Implications |
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199 | (26) |
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Challenges Inherent in Different Types of M&A Transactions |
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200 | (1) |
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200 | (4) |
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204 | (2) |
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206 | (9) |
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215 | (2) |
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217 | (1) |
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218 | (3) |
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221 | (4) |
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Chapter 14 M&A IT Architecture and Infrastructure: Developing and Delivering Transition Services Agreements |
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225 | (28) |
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Plan Early and Resource Appropriately |
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227 | (2) |
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Foster Deal Team and Business Collaboration to Document Appropriately |
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229 | (2) |
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Price Services Conservatively |
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231 | (4) |
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Establish a Practical Governance Approach |
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235 | (12) |
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Plan Exits and Remove Stranded Costs |
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247 | (3) |
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250 | (3) |
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Chapter 15 Day 1 Implications for IT Functions |
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253 | (12) |
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Top Day 1 Priorities for IT |
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253 | (10) |
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263 | (2) |
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Chapter 16 Transition Services Agreement (TSA)---Untangling the Web |
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265 | (18) |
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Key Considerations for Drafting an Effective TSA |
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267 | (3) |
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270 | (1) |
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271 | (2) |
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Governance of TSA Services through a Parallel Structure |
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273 | (5) |
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Rationale for Accelerated Exit of a TSA |
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278 | (1) |
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Key Considerations for TSA Exit |
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279 | (2) |
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281 | (2) |
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Chapter 17 IT Risk, Security, and Controls in M&A: Identifying and Managing Common Considerations |
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283 | (22) |
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Understanding the IT Risk, Security, and Controls Current State |
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283 | (10) |
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Practices for Managing IT Risk, Security, and Control Considerations |
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293 | (8) |
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301 | (4) |
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PART III The People Aspects of Mergers, Acquisitions, and Divestitures |
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Chapter 18 The Role of the CIO In Mergers, Acquisitions, and Divestitures |
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305 | (16) |
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305 | (2) |
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307 | (7) |
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314 | (3) |
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317 | (3) |
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320 | (1) |
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Chapter 19 The Role of CFO |
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321 | (24) |
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324 | (5) |
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329 | (3) |
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332 | (6) |
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338 | (3) |
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341 | (4) |
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Chapter 20 Managing the People Side of IT M&A |
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345 | (28) |
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Key Priority: Communicating for Impact |
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346 | (2) |
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348 | (3) |
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Effective M&A Communication |
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351 | (1) |
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Key Priority: Defining the Future-State IT Organization |
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352 | (1) |
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Steps in M&A Organization Design |
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353 | (5) |
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Key Priority: Assessing and Selecting IT Talent |
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358 | (5) |
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Key Priority: Managing Change |
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363 | (1) |
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Start with Your Leadership Team |
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363 | (3) |
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366 | (1) |
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Consider Cultural Implications |
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367 | (2) |
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Assess Integration Progress |
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369 | (1) |
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370 | (3) |
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Chapter 21 Planning for Business Process Changes Impacting Information Technology |
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373 | (20) |
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373 | (3) |
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Day 1 Integration Imperatives |
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376 | (4) |
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Long-Term Integration Requirements |
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380 | (8) |
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388 | (5) |
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PART IV M&A IT Project Governance, Testing, and Business Intelligence |
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Chapter 22 Integration Management Office Best Practices |
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393 | (12) |
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Roles and Responsibilities |
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393 | (2) |
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395 | (3) |
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Sample IMO Templates and Deliverables |
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398 | (1) |
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398 | (5) |
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403 | (2) |
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Chapter 23 IT Program Governance during the Deal |
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405 | (12) |
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Establish Governance Model |
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405 | (3) |
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Establish the Program Management Office |
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408 | (5) |
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413 | (2) |
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415 | (2) |
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Chapter 24 Important Role of Data in an M&A Transaction |
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417 | (22) |
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Current Challenges and Lost Opportunities |
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418 | (1) |
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Top 10 Ways to Use Information Management to Improve M&A |
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419 | (19) |
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438 | (1) |
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Chapter 25 Overview of Testing |
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439 | (12) |
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439 | (4) |
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Testing Functions and Tools |
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443 | (1) |
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Test Preparation Activities |
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444 | (2) |
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446 | (2) |
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448 | (3) |
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Chapter 26 Why Mergers, Acquisitions, and Divestitures Fail, and Considerations to Help Avoid a Similar Fate |
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451 | (8) |
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452 | (1) |
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453 | (2) |
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455 | (2) |
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457 | (2) |
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Chapter 27 M&A IT Key Success Factors |
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459 | (4) |
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459 | (2) |
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461 | (2) |
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Chapter 28 M&A IT, Summing It All Up |
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463 | (30) |
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464 | (1) |
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Best Practices to Be Considered Prior to the Deal |
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464 | (3) |
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M&A IT Strategy, Approach, and Governance Best Practices |
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467 | (5) |
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M&A IT Security and Privacy Implications Best Practices |
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472 | (1) |
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M&A IT and Synergies Best Practices |
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473 | (1) |
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M&A IT Contracts Best Practices |
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473 | (2) |
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M&A IT Organizational Implications Best Practices |
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475 | (2) |
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Best Practices to Consider in Order to Execute the Deal |
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477 | (1) |
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478 | (1) |
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479 | (14) |
| Appendix A M&A IT Playbook Overview |
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493 | (16) |
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| Appendix B Sample M&A IT Checklists |
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509 | (12) |
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| Appendix C M&A IT Sample Case Studies |
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521 | (10) |
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| About the Editor |
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531 | (2) |
| About the Website |
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533 | (2) |
| Index |
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535 | |