This new edition combines theories and practical insights to provide guidance and tools needed to navigate the complexities of todays modern workplace.
With a wealth of experience across the management and leadership fields, Neil Thompson addresses highly relevant and important contemporary topics for organizations across the world: mental health and wellbeing, diversity and inclusion, health and safety and workload management. The book draws on a much wider range of theoretical literature than is usually the case in the management and HR field and, in so doing, avoids the oversimplifications that are commonly found. It offers a holistic perspective incorporating sociological and spiritual elements that are often missing from the mainstream management literature. Written clearly and accessibly, and with learning guidance offered in each chapter, the book is relevant and useful to professionals as well as to students.
Alongside other books in the Practice Manuals for Busy Professionals series such as Managing Stress, Values-Based Practice and Effective Problem Solving, this book offers support to anyone whose work requires them to manage and lead others, whether in the human services or beyond.
Arvustused
'It is refreshing to come across an HR book that bridges the gap perfectly between the academic theory and the practicality of "how to do it". Dr Neil Thompson takes us on a humanistic journey that genuinely captures the human dimension of people management. This is an extremely helpful manual full of important and practical information about promoting wellbeing to achieve the best outcome for various everyday people management issues. The easy-to-understand inclusive language of this book calls to anyone interested in people management, meaning this is a perfect book for students, HR leaders and practitioners. I know I will be recommending this to my university students. Go read it now, it is a breath of fresh air.' Rayhan Abdullah Zakaria, Lecturer and Researcher, University of Chester Business School
'Mostly people do not leave a job, they leave a boss. This is challenging for organizations as they want to create workplaces that are psychologically safe, inviting, inspiring and stimulating. They will want to enhance a leadership culture that fosters trust as the ultimate platform for growth of individuals, teams and customer relationships. This manual is a great gift for leaders and their organizations. It helps us understand the often complex, emotionally loaded dynamics of working with people, particularly when we are confronted with change of all kinds. Neil has brought together deep knowledge and embodied experience in an impressive manual for this decade of transitions. He shows us the way forward!' Jakob van Wielink, The School for Transition, the Netherlands and Portland Institute for Loss and Transition.
'This manual takes account of the need to ensure that people are at the centre of the organization. Recovering from the pandemic there has never been a timelier reminder of the need to ensure that leading, supporting and developing staff are critical aspects of creating the right organizational culture to grow and develop. Written with sensitivity, the manual brings together essential learning and underpinning theoretical knowledge and frameworks to support readers with essential learning in the art of promoting staff and their wellbeing. I urge everyone who is in a leadership role to invest in this publication.' Lee Pardy-McLaughlin, Principal Social Worker, Peterborough City Council
'This practice manual is an essential handbook for managers and leaders who want to develop the full potential of their people. It not only covers the fundamental issues of human resource management but also highlights important topics that organizations sometimes find difficult to address, such as empowerment, stress management, mental health, equality, diversity, inclusion, the promotion of wellbeing at work (and more). All of these are crucial for best practice. This book covers the essential elements necessary to make individuals feel valued and develop a sense of belonging, making the organization a highly desirable place to work.' Dr Rozana Huq, Organizational Behaviourist, Author, Leadership Educator, RHM LEADERSHIP
Introduction, Part I: The Fundamentals of People Management,
Chapter 1:
Equality, diversity and inclusion,
Chapter 2: Communication,
Chapter 3:
Supervision,
Chapter 4: Recruitment, selection and workforce planning,
Chapter 5: Induction,
Chapter 6: Workload management,
Chapter 7: Appraisal
and performance management,
Chapter 8: Staff departures,
Chapter 9:
Disciplinary matters,
Chapter 10: Dealing with grievances, Part II: Achieving
Best Outcomes,
Chapter 11: Leadership,
Chapter 12: Managing change,
Chapter
13: Industrial relations,
Chapter 14: Team development,
Chapter 15:
Motivating staff,
Chapter 16: Staff retention,
Chapter 17: Career planning,
Chapter 18: Mentoring and coaching,
Chapter 19: Training and development,
Chapter 20: Making work meaningful: meeting spiritual needs, Part III:
Promoting Wellbeing,
Chapter 21: Dealing with stress,
Chapter 22: Health and
safety,
Chapter 23: Sickness absence,
Chapter 24: Bullying and harassment,
Chapter 25: Dealing with conflict,
Chapter 26: Handling aggression,
Chapter
27: Loss, grief and trauma,
Chapter 28: Mental health problems,
Chapter 29:
Drug and alcohol abuse,
Chapter 30: Inclusion, Conclusion
Neil Thompson is a well-known and highly respected author in the human relations, wellbeing and leadership fields. He is currently a visiting professor at The Open University. His online platform, The Neil Thompson Academy, offers a range of learning opportunities, including leadership qualifications.
