Acknowledgments |
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xv | |
Prologue |
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xvii | |
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Chapter 1 Profit from Accurate Forecasting |
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1 | (14) |
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1.1 The Importance of Demand Forecasting |
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2 | (1) |
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1.2 When Is a Forecast Not a Forecast? |
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2 | (1) |
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1.3 Ways of Presenting Forecasts |
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3 | (4) |
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1.3.1 Forecasts as Probability Distributions |
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3 | (1) |
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4 | (2) |
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1.3.3 Prediction Intervals |
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6 | (1) |
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1.4 The Advantages of Using Dedicated Demand Forecasting Software |
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7 | (1) |
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1.5 Getting Your Data Ready for Forecasting |
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8 | (2) |
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1.6 Trading-Day Adjustments |
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10 | (1) |
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1.7 Overview of the Rest of the Book |
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11 | (1) |
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12 | (1) |
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13 | (2) |
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Chapter 2 How Your Software Finds Patterns in Past Demand Data |
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15 | (18) |
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16 | (1) |
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2.2 Key Features of Sales Histories |
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16 | (7) |
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2.2.1 An Underlying Trend |
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16 | (1) |
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17 | (5) |
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22 | (1) |
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23 | (2) |
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25 | (1) |
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2.5 Outliers and Special Events |
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25 | (2) |
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27 | (3) |
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30 | (1) |
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31 | (1) |
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31 | (2) |
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Chapter 3 Understanding Your Software's Bias and Accuracy Measures |
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33 | (26) |
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34 | (1) |
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3.2 Fitting and Forecasting |
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34 | (4) |
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3.2.1 Fixed-Origin Evaluations |
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36 | (1) |
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3.2.2 Rolling-Origin Evaluations |
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36 | (2) |
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3.3 Forecast Errors and Bias Measures |
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38 | (2) |
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3.3.1 The Mean Error (ME) |
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39 | (1) |
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3.3.2 The Mean Percentage Error (MPE) |
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40 | (1) |
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3.4 Direct Accuracy Measures |
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40 | (2) |
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3.4.1 The Mean Absolute Error (MAE) |
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40 | (1) |
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3.4.2 The Mean Squared Error (MSE) |
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41 | (1) |
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3.5 Percentage Accuracy Measures |
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42 | (4) |
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3.5.1 The Mean Absolute Percentage Error (MAPE) |
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42 | (2) |
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3.5.2 The Median Absolute Percentage Error (MDAPE) |
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44 | (1) |
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3.5.3 The Symmetric Mean Absolute Percentage Error (SMAPE) |
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44 | (1) |
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45 | (1) |
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3.5.5 Percentage Error Measures When There Is a Trend or Seasonal Pattern |
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46 | (1) |
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3.6 Relative Accuracy Measures |
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46 | (4) |
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3.6.1 Geometric Mean Relative Absolute Error (GMRAE) |
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47 | (1) |
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3.6.2 The Mean Absolute Scaled Error (MASE) |
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48 | (1) |
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3.6.3 Bayesian Information Criterion (BIC) |
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49 | (1) |
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3.7 Comparing the Different Accuracy Measures |
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50 | (2) |
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52 | (1) |
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3.9 Forecast Value-Added Analysis (FVA) |
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52 | (3) |
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55 | (1) |
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3.11 Summary of Key Terms |
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56 | (1) |
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57 | (2) |
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Chapter 4 Curve Fitting and Exponential Smoothing |
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59 | (22) |
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60 | (1) |
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60 | (5) |
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4.2.1 Common Types of Curve |
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60 | (3) |
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4.2.2 Assessing How Well the Curve Fits the Sales History |
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63 | (1) |
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4.2.3 Strengths and Limitations of Forecasts Based on Curve Fitting |
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64 | (1) |
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4.3 Exponential Smoothing Methods |
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65 | (9) |
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4.3.1 Simple (or Single) Exponential Smoothing |
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65 | (3) |
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4.3.2 Exponential Smoothing When There Is a Trend: Holt's Method |
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68 | (2) |
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4.3.3 The Damped Holt's Method |
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70 | (2) |
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4.3.4 Holt's Method with an Exponential Trend |
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72 | (1) |
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4.3.5 Exponential Smoothing Where There Is a Trend and Seasonal Pattern: The Holt-Winters Method |
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73 | (1) |
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4.3.6 Overview of Exponential Smoothing Methods |
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74 | (1) |
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4.4 Forecasting Intermittent Demand |
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74 | (3) |
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77 | (1) |
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78 | (3) |
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Chapter 5 Box-Jenkins ARIMA Models |
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81 | (28) |
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82 | (1) |
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82 | (3) |
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5.3 Models of Stationary Time Series: Autoregressive Models |
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85 | (2) |
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5.4 Models of Stationary Time Series: Moving Average Models |
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87 | (1) |
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5.5 Models of Stationary Time Series: Mixed Models |
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88 | (1) |
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5.6 Fitting a Model to a Stationary Time Series |
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89 | (2) |
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91 | (3) |
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5.7.1 Check 1: Are the Coefficients of the Model Statistically Significant? |
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91 | (1) |
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5.7.2 Check 2: Overfitting---Should We Be Using a More Complex Model? |
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92 | (1) |
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5.7.3 Check 3: Are the Residuals of the Model White Noise? |
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92 | (1) |
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5.7.4 Check 4: Are the Residuals Normally Distributed? |
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93 | (1) |
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5.8 Models of Nonstationary Time Series: Differencing |
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94 | (2) |
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5.9 Should You Include a Constant in Your Model of a Nonstationary Time Series? |
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96 | (1) |
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5.10 What If a Series Is Nonstationary in the Variance? |
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97 | (1) |
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97 | (1) |
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5.12 Seasonal ARIMA Models |
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98 | (3) |
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5.13 Example of Fitting a Seasonal ARIMA Model |
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101 | (3) |
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104 | (1) |
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5.15 Summary of Key Terms |
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105 | (4) |
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Chapter 6 Regression Models |
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109 | (28) |
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110 | (1) |
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110 | (5) |
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6.2.1 Should You Drop the Constant? |
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113 | (1) |
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6.2.2 Spurious Regression |
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114 | (1) |
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115 | (14) |
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6.3.1 Interpreting Computer Output for Multiple Regression |
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115 | (4) |
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6.3.2 Refitting the Model |
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119 | (1) |
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119 | (4) |
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6.3.4 Using Dummy Predictor Variables in Your Regression Model |
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123 | (4) |
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6.3.5 Outliers and Influential Observations |
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127 | (2) |
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6.4 Regression Versus Univariate Methods |
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129 | (2) |
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131 | (1) |
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132 | (1) |
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132 | (2) |
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6.8 Appendix: Assumptions of Regression Analysis |
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134 | (2) |
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136 | (1) |
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Chapter 7 Inventory Control, Aggregation, and Hierarchies |
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137 | (26) |
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138 | (1) |
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7.2 Identifying Reorder Levels and Safety Stocks |
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139 | (3) |
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7.3 Estimating the Probability Distribution of Demand |
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142 | (4) |
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7.3.1 Using Prediction Intervals to Determine Safety Stocks |
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144 | (2) |
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7.4 What If the Probability Distribution of Demand Is Not Normal? |
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146 | (5) |
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7.4.1 The Log-Normal Distribution |
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146 | (2) |
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7.4.2 Using the Poisson and Negative Binomial Distributions |
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148 | (3) |
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151 | (3) |
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7.6 Dealing with Product Hierarchies and Reconciling Forecasts |
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154 | (5) |
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7.6.1 Bottom-Up Forecasting |
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154 | (1) |
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7.6.2 Top-Down Forecasting |
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155 | (2) |
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7.6.3 Middle-Out Forecasting |
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157 | (1) |
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157 | (1) |
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7.6.5 Issues and Future Developments |
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158 | (1) |
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159 | (1) |
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160 | (1) |
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161 | (2) |
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Chapter 8 Automation and Choice |
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163 | (14) |
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164 | (1) |
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8.2 How Much Past Data Do You Need to Apply Different Forecasting Methods? |
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165 | (3) |
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8.3 Are More Complex Forecasting Methods Likely to Be More Accurate? |
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168 | (1) |
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8.4 When It's Best to Automate Forecasts |
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169 | (4) |
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8.5 The Downside of Automation |
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173 | (1) |
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174 | (1) |
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175 | (2) |
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Chapter 9 Judgmental Interventions: When Are They Appropriate? |
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177 | (18) |
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178 | (1) |
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9.2 Psychological Biases That Might Catch You Out |
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179 | (4) |
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9.2.1 Seeing Patterns in Randomness |
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179 | (1) |
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180 | (1) |
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181 | (1) |
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181 | (2) |
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9.3 Restrict Your Interventions |
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183 | (2) |
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9.3.1 Large Adjustments Perform Better |
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183 | (1) |
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9.3.2 Focus Your Efforts Where They'll Count |
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184 | (1) |
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9.4 Making Effective Interventions |
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185 | (7) |
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185 | (1) |
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186 | (1) |
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9.4.3 Counteracting Optimism Bias |
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187 | (2) |
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9.4.4 Harnessing the Power of Groups of Managers |
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189 | (3) |
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9.4.5 Record Your Rationale |
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192 | (1) |
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9.5 Combining Judgment and Statistical Forecasts |
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192 | (2) |
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194 | (1) |
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194 | (1) |
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Chapter 10 New Product Forecasting |
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195 | (16) |
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196 | (1) |
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10.2 Dangers of Using Unstructured Judgment in New Product Forecasting |
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197 | (1) |
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10.3 Forecasting by Analogy |
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198 | (5) |
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10.3.1 Structured Analogies |
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198 | (1) |
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10.3.2 Applying Structured Analogies |
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199 | (4) |
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10.4 The Bass Diffusion Model |
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203 | (4) |
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10.4.1 Innovators and Imitators |
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203 | (1) |
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10.4.2 Estimating a Bass Model |
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204 | (2) |
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10.4.3 Limitations of the Basic Bass Model |
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206 | (1) |
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207 | (1) |
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10.6 Summary of Key Terms |
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208 | (1) |
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209 | (2) |
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Chapter 11 Summary: A Best Practice Blueprint for Using Your Software |
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211 | (8) |
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212 | (1) |
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11.2 Desirable Characteristics of Forecasting Software |
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212 | (5) |
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212 | (1) |
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11.2.2 Graphical Displays |
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212 | (2) |
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214 | (1) |
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11.2.4 Implementing Methods |
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215 | (1) |
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215 | (1) |
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11.2.6 Forecasting with Probabilities |
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215 | (1) |
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11.2.7 Support for Judgment |
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216 | (1) |
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11.2.8 Presentation of Forecasts |
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216 | (1) |
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11.3 A Blueprint for Best Practice |
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217 | (1) |
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218 | (1) |
Index |
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219 | |