| Acknowledgements |
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X | |
| About the Author |
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xi | |
| Foreword |
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xii | |
| Preface |
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xv | |
| Pedagogy |
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xvii | |
| Book audience |
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xviii | |
| 1 Introduction and context |
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1 | (14) |
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1.1 What you will learn in this chapter |
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1 | (1) |
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1.2 Introduction to supply chain management and supply chain excellence |
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1 | (5) |
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1.3 Context of supply chain management, supply chain excellence and competitive advantage |
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6 | (1) |
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1.4 Supply chain sustainability |
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6 | (1) |
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1.5 The objective and value-add of this book |
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7 | (1) |
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1.6 Case study - history of supply chain management and supply chain excellence attempts |
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7 | (6) |
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13 | (1) |
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13 | (1) |
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14 | (1) |
| 2 Seven key challenges confronting modern-day supply chains |
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15 | (21) |
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2.1 What you will learn in this chapter |
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15 | (1) |
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2.2 Contemporary supply chain operating environment |
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15 | (4) |
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2.2.1 Volatile business environment |
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15 | (1) |
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2.2.2 Difficult to predict levels of competitive intensity |
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16 | (1) |
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2.2.3 Degree of robustness of SC processes |
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16 | (1) |
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2.2.4 Risks from use of SC improvement tools and practices |
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17 | (1) |
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17 | (1) |
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2.2.6 Difficulty in developing and retaining high quality and motivated staff |
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18 | (1) |
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2.2.7 The whole question of sustainability |
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18 | (1) |
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2.3 Responding competently to such an operating environment |
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19 | (3) |
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2.4 Supply chain excellence and the supply chain processes that underpin it |
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22 | (8) |
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2.4.1 Key SC process #1 - SC strategy |
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27 | (1) |
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2.4.2 Key SC process #2 - SC design |
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28 | (1) |
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2.4.3 Key SC process #3 - SC execution |
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28 | (1) |
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2.4.4 Key SC process #4 - SC people |
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29 | (1) |
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2.5 Proposed theory of supply chain management |
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30 | (2) |
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2.6 Case study - dealing effectively with supply chain challenges |
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32 | (3) |
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35 | (1) |
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35 | (1) |
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35 | (1) |
| 3 Setting an appropriate supply chain strategy |
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36 | (31) |
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3.1 What you will learn in this chapter |
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36 | (1) |
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3.2 Strategy sub-processes and metrics |
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36 | (10) |
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3.3 The elements of a sound supply chain strategy |
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46 | (15) |
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3.4 Testing the efficacy of a developed supply chain strategy |
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61 | (1) |
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3.5 Supply chain strategy pitfalls and obstacles |
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62 | (2) |
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3.6 Case study - supply network strategy testing |
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64 | (1) |
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65 | (1) |
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65 | (2) |
| 4 Developing an elegant supply chain design |
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67 | (23) |
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4.1 What you will learn in this chapter |
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67 | (1) |
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4.2 Design sub-processes and metrics |
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67 | (3) |
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4.3 The design sub-processes in more detail |
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70 | (14) |
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4.4 Assessing the quality and completeness of a developed supply chain design |
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84 | (3) |
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4.5 Case study - developing a sustainable supply chain design |
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87 | (1) |
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88 | (1) |
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89 | (1) |
| 5 Achieving supply chain execution excellence |
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90 | (26) |
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5.1 What you will learn in this chapter |
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90 | (1) |
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5.2 Supply chain execution sub-processes and metrics |
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90 | (3) |
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5.3 The supply chain execution sub-processes in more detail |
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93 | (20) |
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5.4 Case study - achieving supply chain execution excellence in practice |
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113 | (2) |
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115 | (1) |
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115 | (1) |
| 6 Recruiting, developing and enabling supply chain people |
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116 | (16) |
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6.1 What you will learn in this chapter |
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116 | (1) |
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6.2 Supply chain people sub-processes and metrics |
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116 | (2) |
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6.3 Supply chain people processes in more detail |
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118 | (9) |
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6.4 Dealing with supply chain people obstacles and barriers |
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127 | (2) |
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6.5 Case study - achieving supply chain people excellence in practice |
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129 | (1) |
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130 | (1) |
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131 | (1) |
| 7 Tackling supply chain sustainability head-on |
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132 | (15) |
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7.1 What you will learn in this chapter |
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132 | (1) |
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7.2 What specifically are the United Nations' sustainable development goals? |
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132 | (1) |
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7.3 Just what does supply chain sustainability mean? What are the key supply chain sustainability elements? |
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133 | (3) |
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7.4 What are the risks of doing nothing about supply chain sustainability? |
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136 | (1) |
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7,5 How can supply chains best respond to sustainability requirements? |
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137 | (3) |
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7.6 Can the cost/benefits of supply chain sustainability improvements be defined? |
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140 | (4) |
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7.7 Case study - leading the way with supply chain sustainability |
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144 | (1) |
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145 | (1) |
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146 | (1) |
| 8 Preconditions for supply chain excellence success |
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147 | (15) |
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8.1 What you will learn in this chapter |
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147 | (1) |
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8.2 Preconditions for supply chain success and survival |
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147 | (10) |
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8.3 Relationship between supply chain excellence preconditions and supply chain sustainability |
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157 | (1) |
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8.4 Case study - building supply chain excellence preconditions in practice |
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158 | (2) |
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160 | (1) |
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160 | (2) |
| Index |
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162 | |
Lisainfo e-raamatute kohta