Acknowledgments |
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xi | |
Who Is This Book For? |
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xiii | |
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Part One Laying the Foundation for Productivity---Using an Integrated Management System |
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Changing Your Approach Changes Your Results |
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2 | (22) |
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10 Beliefs That Limit Productivity |
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5 | (17) |
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There's Too Much Information Coming at Me Too Fast, and I Can't Keep Up |
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9 | (2) |
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I Get Interrupted Too Many Times |
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11 | (1) |
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I Don't Have the Discipline to Be Organized |
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12 | (1) |
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I Have to Keep Everything |
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13 | (2) |
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It Takes Too Much Time to Get Productive |
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15 | (1) |
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I Can't Find What I Need When I Need It |
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16 | (1) |
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Organization Cramps My Freedom and Creativity |
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17 | (1) |
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I'm No Good with Technology! |
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18 | (2) |
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There's Not Enough Time in the Day! |
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20 | (1) |
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I'm Not Organized by Nature |
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21 | (1) |
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Making Changes Involves Letting Go |
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22 | (2) |
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24 | (22) |
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25 | (6) |
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27 | (2) |
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29 | (1) |
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30 | (1) |
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The MPS Cycle of Productivity |
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31 | (6) |
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Step One: Identifying Meaningful Objectives...with Execution Plans |
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33 | (1) |
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Step Two: Creating Strategic Next Actions...Without Dependencies |
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34 | (1) |
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Step Three: Scheduling and Completing Strategic Next Actions...Creating Integrity |
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35 | (1) |
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Step Four: Reviewing and Course Correcting...Being Accountable |
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36 | (1) |
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Introducing the MPS Action Hierarchy Model |
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37 | (2) |
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What Gets in the Way of Productivity? |
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39 | (1) |
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Introducing the Integrated Management System |
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40 | (2) |
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41 | (1) |
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42 | (1) |
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42 | (1) |
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42 | (2) |
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Introducing the ControlPanel with the MPS Cycle of Productivity |
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44 | (1) |
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45 | (1) |
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Creating an Integrated Management System |
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46 | (16) |
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48 | (2) |
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Setting Up a Collecting System |
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48 | (1) |
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49 | (1) |
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Clearing the Mind Exercise |
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49 | (1) |
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Phase 2: Processing and Organizing |
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50 | (3) |
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Setting Up Your Action and Reference Systems |
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50 | (1) |
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Introducing the MPS Workflow Model |
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51 | (2) |
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Phase 3: Prioritizing and Planning |
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53 | (3) |
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Prioritizing and Planning Activities onto the Calendar |
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54 | (1) |
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Introducing the Weekly Review |
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54 | (2) |
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Integrating Personal and Business into One System |
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56 | (2) |
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Integrating Your Personal Life into Your System |
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56 | (1) |
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57 | (1) |
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57 | (1) |
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Keeping Your Personal Life Separate |
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58 | (1) |
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Small Things Make a Big Impact |
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58 | (1) |
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Tools You Need to Get Started |
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59 | (3) |
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Part Two Creating an Integrated Management System---The Collecting Phase |
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Setting Up Your Collecting System |
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62 | (24) |
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Identifying Your Current Collecting Points |
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63 | (3) |
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Where Are You Currently Capturing Your Commitments and Agreements? |
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64 | (2) |
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Deciding to Consolidate Your Collecting Points |
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66 | (15) |
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Setting Up Your Approved Collecting Points |
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66 | (14) |
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You Are Not a Collecting Point |
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80 | (1) |
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Implementing Your Collecting System |
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81 | (1) |
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What Changes Are You Going Make? |
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82 | (4) |
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Successfully Managing Interruptions |
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86 | (44) |
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Are Interruptions Necessary? |
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88 | (1) |
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Are You Training Your Staff to Interrupt You? |
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89 | (3) |
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Scheduling Uninterrupted Work Time |
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90 | (1) |
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90 | (1) |
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91 | (1) |
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91 | (1) |
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Creating Solutions, Not Problems |
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91 | (1) |
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Are You Using Technology to Help or Hinder Your Focus? |
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92 | (3) |
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Turning Off E-Mail Alerts, Cell Phones, and Landlines During Work Appointments |
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94 | (1) |
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Clarifying Response Times |
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94 | (1) |
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Resetting Expectations and Holding People Accountable |
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95 | (5) |
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Managing E-Mail Response Times |
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96 | (3) |
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Managing Drive-By Interruptions |
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99 | (1) |
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Managing Cell Phones, Pagers, and Instant Messaging |
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100 | (5) |
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What Changes Are You Going to Make? |
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101 | (1) |
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102 | (1) |
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Are You Using Your Mind As a Collecting Point? |
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103 | (2) |
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Understanding the Conscious and Unconscious Mind |
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105 | (2) |
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Are You Carrying a Heavy Load? |
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107 | (1) |
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Clearing the Mind and Lightening the Load |
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107 | (1) |
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Doing the ``Clearing the Mind'' Exercise |
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108 | (10) |
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116 | (1) |
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Using Categories: (none) as a Collecting Point |
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117 | (1) |
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Keeping Your Agreements and Maintaining Your Integrity |
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118 | (8) |
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120 | (1) |
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Keeping Agreements with Yourself First |
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121 | (1) |
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122 | (1) |
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Disengaging from Agreements |
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123 | (1) |
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Learning to Say ``No'' to Agreements |
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124 | (2) |
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What Changes Will You Make? |
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126 | (1) |
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Keeping Track of the Changes You're Going to Make |
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126 | (1) |
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Success Factors for the Collecting Phase |
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127 | (3) |
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Part Three Creating an Integrated Management System---The Collecting Phase |
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Setting Up Your Action System |
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130 | (14) |
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Introducing the Planning and Action Categories |
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132 | (2) |
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Defining Planning and Action Categories |
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134 | (6) |
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135 | (1) |
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136 | (1) |
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136 | (2) |
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138 | (2) |
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140 | (1) |
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Setting Up the Planning and Action Categories |
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140 | (4) |
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Creating Meaningful Objectives |
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144 | (28) |
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Five Steps to Creating Personal and Professional Objectives |
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146 | (24) |
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Integrating Professional and Personal---Creating Balance |
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147 | (1) |
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Creating Alignment and Accountability---The Action Hierarchy Model |
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148 | (2) |
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Establishing Your Meaningful Objectives |
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150 | (16) |
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Being in Alignment and Being Accountable |
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166 | (2) |
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Organizing Your Meaningful Objectives in Your IMS |
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168 | (2) |
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What Changes Will You Make? |
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170 | (2) |
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Processing and Organizing Categories: (none) |
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172 | (52) |
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Using the MPS Workflow Model |
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175 | (22) |
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176 | (1) |
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177 | (2) |
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Does It Relate to a Meaningful Objective? |
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179 | (2) |
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Organizing and Planning Your Meaningful Objectives |
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181 | (8) |
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Organizing and Planning Your Supporting Projects |
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189 | (7) |
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What's the Strategic Next Action Without a Dependency? |
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196 | (1) |
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The Strategic Next Action Story |
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197 | (13) |
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203 | (1) |
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203 | (5) |
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208 | (2) |
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Examples of How Clients Use the MPS Workflow Model |
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210 | (2) |
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Frequently Asked Questions |
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212 | (8) |
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Why Separate Strategic Next Actions from Supporting Projects and Meaningful Objectives? |
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212 | (1) |
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Can I Still Associate My SNAs with My Supporting Projects? |
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213 | (1) |
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Can I Customize My SNA Categories? |
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214 | (1) |
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Can I Have More Than One Strategic Next Action per Project? |
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215 | (1) |
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When Do I Transfer a Strategic Next Action into the Calendar? |
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216 | (1) |
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How Do I Insert E-Mail Messages and Documents into Tasks? |
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216 | (1) |
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Does Every Task Require a Due Date? |
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217 | (1) |
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Can I Choose Multiple Categories? |
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217 | (1) |
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How Do I Track Both Personal and Work Items? |
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218 | (2) |
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220 | (1) |
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What Changes Will You Make? |
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220 | (2) |
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Success Factors for Processing and Organizing Categories: (none) |
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222 | (2) |
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Improving Your Reference System |
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224 | (26) |
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The Difference Between Action and Reference Information |
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225 | (1) |
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Using Search Functions to Find Information |
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226 | (2) |
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How to Improve Your Reference System |
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228 | (17) |
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Identifying Existing Reference Locations |
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229 | (1) |
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Reviewing the Six Reference Locations We Recommend |
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230 | (8) |
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238 | (1) |
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Creating a Folder Hierarchy That Works |
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238 | (3) |
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Setting Up Your Reference System |
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241 | (1) |
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Stop Using Your Inbox as a Reference System! |
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242 | (1) |
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Determine What to Keep and What to Delete |
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243 | (1) |
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Keep Your Folder List Current |
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244 | (1) |
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245 | (1) |
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Ensuring your E-Mail Reference System is Set Up |
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245 | (1) |
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What Changes Will You Make? |
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246 | (2) |
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Success Factors for Improving Your Reference System |
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248 | (2) |
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Processing and Organizing Your E-Mail |
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250 | (54) |
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E-Mail Is a Communication Tool |
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252 | (1) |
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Introducing the MPS E-Mail PASS Model |
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253 | (1) |
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Creating Meaningful E-Mail Using the MPS PASS Model |
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253 | (12) |
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What Is the Purpose of Your Communication? |
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253 | (1) |
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What Action Is Involved and Does It Have a Due Date? |
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254 | (3) |
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Have You Effectively Summarized Your Message in the Subject Line? |
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257 | (2) |
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Did you Use the To, Cc and Bcc lines Effectively? |
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259 | (3) |
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Questions To Ask Before Sending E-Mail Messages |
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262 | (3) |
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Preparing to Process and Organize Your Inbox |
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265 | (15) |
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266 | (4) |
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Dragging E-Mail to the To-Do Bar or Calendar |
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270 | (3) |
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Inserting an E-Mail Message or Document into an Existing Task |
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273 | (1) |
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Inserting an E-Mail Message or Document into an Existing Calendar Appointment |
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274 | (2) |
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276 | (4) |
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Using the MPS Workflow Model to Process and Organize E-Mail |
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280 | (3) |
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281 | (1) |
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281 | (1) |
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Does It Relate to a Meaningful Objective? |
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281 | (1) |
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What Is the Strategic Next Action Without a Dependency? |
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282 | (1) |
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Using The Four Ds for Decision Making |
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283 | (5) |
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283 | (1) |
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284 | (1) |
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285 | (2) |
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287 | (1) |
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Processing and Organizing Your E-Mail for 30 Minutes |
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288 | (1) |
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289 | (2) |
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Frequently Asked Questions |
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291 | (6) |
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When's the Best Time to Process E-Mail? |
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291 | (1) |
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What's an Appropriate Amount of E-Mail to Receive? |
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292 | (1) |
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How Do I Reduce the Volume of E-Mail I Receive? |
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293 | (1) |
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Can I Customize My Own Subject Lines? |
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293 | (1) |
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Didn't I Only Move E-Mail from the Inbox to the To-Do Bar? |
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294 | (1) |
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How Will I Remember to View the To-Do List? |
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294 | (1) |
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When Do I Put E-Mail Messages onto the Calendar versus onto the To-Do List? |
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295 | (1) |
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Can I Use the E-Mail Notification Options? |
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295 | (1) |
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When Can I Use Flagging Effectively? |
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296 | (1) |
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Can I Organize My E-Mail in the Inbox and Not Use the To-Do Bar? |
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297 | (1) |
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Emptying the Inbox and Getting to Zero |
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297 | (1) |
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What Changes Will You Make? |
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298 | (2) |
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Success Factors for Processing and Organizing E-Mail |
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300 | (4) |
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Part Four Creating an Integrated Management System---The Prioritizing and Planning Phase |
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The Prioritizing and Planning Phase |
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304 | (37) |
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Are You Planning from Your Calendar or Your To-Do List? |
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306 | (2) |
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Using Your Calendar to Prioritize and Plan |
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308 | (1) |
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Setting Up Your BaselineCalendar |
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309 | (10) |
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BaselineCalendar Activities |
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310 | (2) |
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312 | (1) |
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Including ``Catch-Up Time'' After Travel |
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313 | (1) |
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Using Out of Office Replies |
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313 | (1) |
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Including 9-1-1 Interruptions |
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314 | (1) |
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Keeping Appointments with Yourself Is a Priority |
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314 | (1) |
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Using Colors on the Calendar to Create Differentiation |
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315 | (4) |
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Handling Meeting Requests |
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319 | (18) |
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What Is It and Is It Actionable? |
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321 | (1) |
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Does It Relate to a Meaningful Objective? |
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321 | (1) |
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Do You Have All the Information You Need? |
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321 | (1) |
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322 | (1) |
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Can You Add It to an Existing Meeting or Agenda? |
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322 | (1) |
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322 | (2) |
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Three Stages to Completing a Weekly Review |
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324 | (11) |
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Making the ControlPanel Your Default View |
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335 | (1) |
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Scheduling Your Weekly Review |
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336 | (1) |
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Making Your Weekly Review a Priority |
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336 | (1) |
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What to Do When You Fall Off the Wagon? |
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337 | (1) |
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337 | (2) |
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Success Factors for Prioritizing and Planning |
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339 | (2) |
Afterword |
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341 | (2) |
Index |
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343 | |