This book provides a comprehensive blueprint for organizations to strategically leverage AI technologies and drive innovation in their HRM practices, enabling them to cultivate a future-ready workforce that can thrive in the service-centric marketplace. It weighs in on the challenges and opportunities brought forth by the convergence of AI and HRM in a rapidly evolving service economy.
Drawing insights from management theory, organizational psychology, and technology studies, this multidisciplinary book explores how AI can augment and elevate various facets of strategic HRM, from talent acquisition and employee development to performance management and organizational culture enhancement. It offers a future-focused perspective on HRM's evolving role in shaping the workplace of tomorrow, emphasizing the pivotal role of AI in fostering organizational agility, innovation, and competitiveness. The international contributors delve into the unique challenges and opportunities presented by AI integration in service industry contexts, providing tailored strategies and best practices for effective adoption, as well as addressing ethical considerations and responsible governance of AI systems.
This timely volume will be a valuable resource for scholars across human resource management, organizational management, and innovation and technology management. It will be useful to HR professionals, business leaders, and decision-makers in service-based organizations.
This book provides a blueprint for organizations to leverage AI technologies and innovation in their HRM practices, for a future-ready workforce that can thrive in the service-centric marketplace. It details the challenges and opportunities brought forth by the convergence of AI and HRM in a rapidly evolving service economy.
1. Empowering Talent Management with Big Data Analytics and Artificial
Intelligence (AI)
2. AI and Gamification in Simulation Training: Increasing
Engagement and Motivation
3. Th Rol of Elctronic HRM on Dvloping
Organisational Cultur for Sustainabl Entrprnurship in Manufacturing
Industries
4. Artificial Intelligence in Talent Acquisition: Trends, Tools
and Techniques
5. AI And Innovation in HRM: The Future of Strategic HR In the
Service Economy
6. Revolutionizing Employee Engagement Measurement: A
Sentiment Analysis Framework Based on the Five V Elements
7. AI and
Innovation in HRM: Future of human in human resources
8. Revolutionizing
Employee Attitudes: The Impact of Cutting-Edge Technology in the Banking
Sector
9. Artificial Intelligence in HR Employee Experience: Personalization
and Engagement
10. The Future of Human Resource Management in the Service
Economy: Leveraging AI for Strategic Transformation of Human Potential
11. HR
4.0: Integrating AI and Automation in Human Resource Development
12.
AI-Driven HR Transformation in Service Industry: Opportunities, Challenges,
Ethical Considerations and Strategic Implications
13. Introduction to AI and
HR in the Service Economy- Intersection of AI and HR in Service Delivery
14.
Empowerment, Organizational Image, and Training & Development: Key Drivers of
Employee Motivation in the Aviation Sector
15. HR Analytics for Sustainable
Business: Driving Workforce Management, CSR, and Employee Well-being
16. AI
in Talent Acquisition: Enhancing Efficiency and Experience in the Service
Industry
17. Artificial Intelligence in Recruitment The Future of Talent
Acquisiton
18. Trends of AI in human resources: Role of artificial
intelligence in talent acquisition readiness, challenges and opportunities
19. The Human Touch in AI-Augmented HR: Balancing Automation, Ethics, and
Employee Empowerment
20. The Power of Artificial Intelligence in Recruitment:
A Comprehensive Review of Current AI-Based Recruitment Strategies
21. AI in
Hospitality and Tourism HRM: An Analysis of Cost-Centric and Sustainable
Approaches
22. Future Of Human In Human Resource in Industry 5.0
23.
Designing and AI Integration in HRD Practices and Strategies
24. The Impact
of AI and Agile HR on Talent Acquisition and Onboarding in The Service
Industry
25. Comprehending the Relevance of Job Characteristics Model (JCM)
in the Context of MSME Industrial Workers in Select Districts of West Bengal
26. The Impact of Workforce Diversity on Sustainable Employee Performance in
the Case of the IT Sector
27. Transforming Organizational Culture with AI
Opportunities and Challenges
28. AI Integration in Human Resource Development
Practices and Strategies
29. Financial Aid and Technology in Supporting
Students During and After Covid-19: Comparative Insights from Kosovo,
Portugal, and Indonesia to Promote Sustainable Economic Development
Pushan Kumar Dutta is an accomplished Assistant Professor at Amity University Kolkata, specializing in Electronics and Communication Engineering, AI, and IoT. A seasoned researcher, mentor, and editor, he manages the 'Sustainable Industrial Engineering Systems' series for CRC Press and has curated over 60 books for top publishers. With expertise in Industry 4.0/5.0, smart healthcare, and digital transformation, Dr. Dutta has authored high-impact publications, holds two patents, and is recognized as a Mentor of Change by NITI Aayog.
Amarnath Padhi is an experienced academic and researcher with over 17 years of expertise in the higher education industry. Currently serving as an Assistant Professor in Organizational Behavior (OB) and Human Resources (HR) at NIST University, Brahmapur, Odisha, he specializes in teaching, training, HR policies, and leadership. Dr. Padhi holds a Ph.D. in Strategic Human Resource Development (HRD) practices from Fakir Mohan University, a prestigious state university with NAAC 'A' Grade accreditation. His extensive academic background and practical insights make him a strong contributor to advancing research and education in HR and OB.
Sulagna Das is an Associate Professor at JIS University Kolkata with over 17 years of experience in Corporate and Academics. Her research areas cover Management and Social Science. She has papers on Banking, Microfinance, Digital Finance and Marketing, Blockchain and Finance, Cybersecurity aspects of the Finance Sector, Women Empowerment, etc. She has done her MBA and PhD from KIIT School of Management, KIIT University, Bhubaneswar.
Vinod Kr Sharma is a veteran professional with more than three decades of Academic and Administrative Experience serving as a Professor of Practice in Finance and Entrepreneurship at various Universities. Prof. Sharma is FCA, ISA, MBA, PhD and MCA from the Ministry of Corporate Affairs (Govt. of India). He holds the role of an Advisory Member on the Board of Studies in various HEIs. He has authored a book titled 'Financial Decisions for Entrepreneurial Success'.
Poshan Yu is a lecturer in the University of Victoria Program at Soochow University, engaged in collaborative initiatives with globally recognized institutions including SKEMA Business School, Shanghai Universitys Australian Studies Centre, Emlyon Business School, George Washington University at Renmin University of China (RUC), and KEDGE Business Schools RUC campus. His academic experience encompasses adjunct faculty roles at Krirk University (Thailand) and the European Business Institute (Luxembourg), complemented by a former casual academic at the University of South Australia Business School. Yus research influence is underscored by two visiting scholar positions at the Chinese University of Hong Kong. In scholarly publishing, he serves as Associate Editor for Humanities & Social Sciences Communications (SSCI-indexed) and another peer-reviewed journal, while contributing to the editorial boards of EAJ II (European Academic Journal II) and EAJ III (European Academic Journal III). His expertise is regularly sought as an ad-hoc reviewer for top-tier journals, including Applied Economics Letters, Applied Economics, Cogent Economics & Finance, Journal of Applied Accounting Research, and The Singapore Economic Review.
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