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E-raamat: Anatomy of Fraud and Corruption: Organizational Causes and Remedies [Taylor & Francis e-raamat]

  • Formaat: 294 pages
  • Ilmumisaeg: 28-Jan-2011
  • Kirjastus: Gower Publishing Ltd
  • ISBN-13: 9781315612416
  • Taylor & Francis e-raamat
  • Hind: 161,57 €*
  • * hind, mis tagab piiramatu üheaegsete kasutajate arvuga ligipääsu piiramatuks ajaks
  • Tavahind: 230,81 €
  • Säästad 30%
  • Formaat: 294 pages
  • Ilmumisaeg: 28-Jan-2011
  • Kirjastus: Gower Publishing Ltd
  • ISBN-13: 9781315612416
This ground-breaking book explores what happens when the fine line between competitive excellence and fraudulent and corrupt practice is crossed. Whilst most fraud literature focuses on the individual perpetrator, The Anatomy of Fraud and Corruption looks at how organizations as a whole and the people within it behave when fraud and corruption occur. By presenting a theoretical basis and a practical methodology for fraud risk awareness training, the book helps risk management professionals, and all those in critical corporate roles to redesign and train their organizations to strengthen their culture and become more resistant and resilient to the ever present threat of fraud and corruption. The Anatomy of Fraud and Corruption demonstrates that what we see as objective facts are not always what they seem. The qualified and uniquely experienced authors present a refreshing interpretation of Cressey's triangle of need, opportunity and rationalization. They employ a drama metaphor to reflect the interaction between fraudsters, victims and bystanders on the organizational stage. Corporate design, management and culture dictate what behaviour is normal or abnormal, whether it be manager and employee behaviour or their ability to become suspicious and question apparently improper actions. Using actual cases and investigations, the organizational conditions that give rise to fraud and corruption are explored. The authors then provide important insights as to how employees may be trained and motivated to reduce the likelihood and impact of fraudulent incidents. Whilst fundamentally a practical guide, this book is also essential reading for academics wanting to stay abreast of the latest developments in the study of ethics, organizational and work psychology and sociology, and criminology.
List of Figures
xi
List of Sketches
xii
List of Tables
xv
About the Authors xvii
Preface xix
The Issue xxiii
PART I THE ANATOMY
Chapter 1 Introduction to Part I - The Anatomy
3(4)
Definitions of Fraud and Corruption
4(3)
Chapter 2 Six Cases of Fraud and Corruption
7(18)
Case 1 Rose
8(2)
Case 2 Build-IT
10(2)
Case 3 Judgement Day
12(2)
Case 4 Babylon
14(3)
Case 5 Mad Max
17(2)
Case 6 Lapis Lazuli
19(6)
Chapter 3 Is Fraud and Corruption Natural?
25(6)
The Art of Deception
25(1)
Our Corrupt Biology
26(3)
Summary
29(2)
Chapter 4 The Social Construction of Fraud and Corruption
31(14)
Social Constructivism
31(3)
Can Fraud and Corruption be Anything?
34(1)
Moral Relativism
35(3)
Cultural Differences
38(2)
Failing to Define Fraud as Real
40(3)
Summary
43(2)
Chapter 5 The Social Deconstruction of Fraud and Corruption
45(34)
Not Knowing Norms and Values
46(2)
The Fraud Triangle
48(5)
Not Knowing the Facts
53(3)
No Moral Blame
56(4)
The Myth of Amoral Business
60(4)
Does Power Corrupt?
64(1)
Common Sense is Dangerous
65(4)
Inadequate Communication
69(4)
No Mobilization
73(4)
Summary
77(2)
Chapter 6 Working With a Corporate Psychopath
79(12)
The Thin Line between Excellence and Fraud
80(4)
The Corporate Psychopath
84(2)
The Silent Suffering of Others
86(3)
Summary
89(2)
Chapter 7 Trust in Organizations
91(6)
Common Values -- a Double-Edged Sword
91(1)
Blind Trust
92(2)
Cynicism
94(1)
Summary
94(3)
Chapter 8 The Closing of Mindsets
97(2)
Chapter 9 The Social Reconstruction of Fraud and Corruption
99(24)
Establish Normality as the Norm!
100(3)
Habits and Praxis
103(1)
Investigate!
104(7)
Moralize!
111(3)
Communicate!
114(1)
Mobilize!
115(3)
Summary
118(5)
PART II EXPLORING THE REMEDIES
Chapter 10 Introduction to Part II -- Exploring the Remedies
123(4)
Chapter 11 The Case for Experiential Learning
127(12)
Teaching Awareness
127(1)
Experiential Learning
128(4)
The Expected Learning Cycle (or Typology of Fraud from a Pedagogical Perspective)
132(5)
Summary
137(2)
Chapter 12 Using the Drama Metaphor as a Training Tool
139(10)
Fraud and Acting
139(5)
Drama as a Training Tool
144(2)
Role Playing
146(1)
Summary
147(2)
Chapter 13 Establishing the Norm
149(14)
Code of Conduct
149(1)
Moralize
150(2)
Risk Appetite
152(1)
Understanding Integrity
153(4)
Communicating Integrity Policies and the Code of Conduct
157(2)
Writing the Code of Conduct
159(1)
Objectives and Benefits of Awareness Training
160(1)
Summary
161(2)
Chapter 14 Who Gets What Training?
163(16)
Communication is the Key
163(1)
Different Groups, Different Needs
164(10)
Getting Started
174(3)
Summary
177(2)
Chapter 15 Cultural Factors in Training
179(12)
National Culture
179(1)
Local Environment
180(1)
Company Culture
181(2)
The Value of a Strong Internal Culture
183(1)
The Local Company in an International Group
183(1)
The One Company Town
184(1)
Ethically Challenged Industries
185(1)
Acquired Companies
186(1)
Organizational Levels
186(1)
Communication Difficulties due to Cultural Differences
187(2)
Summary
189(2)
Chapter 16 The Design Process
191(14)
Organization
191(4)
Ten Steps for Designing a Successful Fraud Awareness Training
195(7)
Summary
202(3)
Chapter 17 Workshop Techniques
205(14)
The Business Case for Workshop Training
205(1)
Attitude
206(1)
See the Fraudster in your Heart
207(1)
Structuring the Workshop
207(2)
Presentation Tactics
209(1)
Brainstorming Techniques
210(2)
Case Studies and Group Work
212(1)
Dramatic Techniques
213(2)
Dealing with Workshop Saboteurs
215(3)
Summary
218(1)
Chapter 18 Multimedia Interactive Techniques
219(14)
What Fits Best?
220(1)
From e-Learning to Multimedia
221(1)
Multimedia Fraud Awareness Training
222(1)
The 7-38-55 Rule
223(1)
Participants' Involvement
223(2)
Interaction, Customization and Branding
225(1)
Learning Cycle Applied to Multimedia
226(2)
The Value of Employees' Feedback
228(2)
Workshop and Self-training: an Integrated Approach
230(1)
Summary
230(3)
Chapter 19 The Theatre Experience
233(10)
Drama in Education and Theatre in Education
233(1)
Planning a Theatre Performance
234(2)
Printed Materials
236(5)
Summary
241(2)
Chapter 20 Organizational Resilience to Fraud
243(14)
The Limits of Prevention
243(1)
What is Organizational Resilience to Fraud?
244(1)
Reporting Incidents
245(2)
Ready to Listen
247(2)
Recognizing the Symptoms
249(1)
Dealing with Informants
250(2)
Incident Management
252(1)
Communication of Results
253(4)
Bibliography 257(6)
Index 263
Tomas Brytting is an Associate Professor in Business Administration at The Stockholm School of Economics and Director of Research at The Institute for Organizational and Worklife Ethics at Ersta Sköndal University College, Stockholm. He has written, taught and consulted on business ethics for 20 years, and chaired or served on the boards of a number of public bodies. He is a frequent media commentator.