|
List of Illustrations (Cartoons and Plates) |
|
|
x | |
|
|
|
xiii | |
|
|
|
xiv | |
| Acknowledgements |
|
xvii | |
|
|
|
xviii | |
| Abbreviations and Acronyms |
|
xx | |
| Preface |
|
xxvi | |
|
Introduction: British Rail after 25 Years of Nationalisation |
|
|
1 | (20) |
|
|
|
1 | (8) |
|
The British Railways Board |
|
|
9 | (2) |
|
|
|
11 | (2) |
|
Marsh and the frustrations of public sector management |
|
|
13 | (8) |
| Part 1 Railways under Labour, 1974-9 |
|
|
Operating the 1974 Railways Act: Financial Results, Organisational Responses, and Relations with Government |
|
|
21 | (32) |
|
The financial record to 1979 |
|
|
21 | (2) |
|
Peter Parker and the impetus for organisational reform |
|
|
23 | (5) |
|
The new functional organisation of 1977 |
|
|
28 | (9) |
|
The subsidiary businesses |
|
|
37 | (5) |
|
The strained relationship with government |
|
|
42 | (7) |
|
The 1978 White Paper and the search for railway objectives |
|
|
49 | (4) |
|
Operations, Productivity, and Technological Change |
|
|
53 | (46) |
|
The scale and complexity of railway operations |
|
|
53 | (3) |
|
Passenger pricing and marketing |
|
|
56 | (7) |
|
Freight pricing and marketing |
|
|
63 | (3) |
|
Operating costs and productivity |
|
|
66 | (6) |
|
The unions, pay, and productivity |
|
|
72 | (5) |
|
The search for cost savings: limited success |
|
|
77 | (7) |
|
Railway investment: a disappointing record |
|
|
84 | (7) |
|
The challenge of new technologies |
|
|
91 | (4) |
|
|
|
95 | (4) |
| Part 2 The Thatcher Revolution? British Rail in the 1980s |
|
|
Sector Management and New Performance Targets |
|
|
99 | (52) |
|
Margaret Thatcher's government and the railways |
|
|
99 | (4) |
|
The establishment of sector management, 1979-82 |
|
|
103 | (4) |
|
`Business led' or `government led'? |
|
|
107 | (10) |
|
The development of sector management, 1982-5 |
|
|
117 | (14) |
|
Further developments, 1986-9 |
|
|
131 | (7) |
|
The achievements of sector management |
|
|
138 | (12) |
|
|
|
150 | (1) |
|
|
|
151 | (31) |
|
The financial crisis of the early 1980s |
|
|
152 | (2) |
|
The `balance sheet of change': electrification versus higher productivity |
|
|
154 | (4) |
|
|
|
158 | (4) |
|
Squeezed by government, challenged by ASLEF |
|
|
162 | (7) |
|
|
|
169 | (5) |
|
|
|
174 | (8) |
|
Cost Control and Investment in the post-Serpell Railway |
|
|
182 | (49) |
|
The operating cost problem: pay and productivity bargaining |
|
|
182 | (15) |
|
Rationalising the network |
|
|
197 | (6) |
|
|
|
203 | (6) |
|
Engineering costs-CE and S&TE |
|
|
209 | (6) |
|
|
|
215 | (15) |
|
|
|
230 | (1) |
|
Selling the Subsidiary Businesses |
|
|
231 | (28) |
|
The significance of disposal |
|
|
231 | (1) |
|
The search for private-public partnership |
|
|
232 | (4) |
|
|
|
236 | (5) |
|
|
|
241 | (2) |
|
|
|
243 | (3) |
|
|
|
246 | (5) |
|
|
|
251 | (1) |
|
|
|
252 | (7) |
| Part 3 On the Threshold of Privatisation: Running the Railways, 1990-4 |
|
|
Business Performance, Pricing, and Productivity |
|
|
259 | (43) |
|
A new chairman, a new board |
|
|
259 | (3) |
|
The challenge of the 1989-93 recession |
|
|
262 | (8) |
|
Passenger services: the search for quality |
|
|
270 | (6) |
|
Passenger marketing and pricing |
|
|
276 | (7) |
|
Freight and parcels under pressure |
|
|
283 | (8) |
|
|
|
291 | (3) |
|
Industrial relations in the early 1990s |
|
|
294 | (8) |
|
Investment and the Channel Tunnel |
|
|
302 | (39) |
|
|
|
302 | (9) |
|
|
|
311 | (4) |
|
Project management and procurement |
|
|
315 | (4) |
|
Investing in the Channel Tunnel |
|
|
319 | (9) |
|
The High-Speed Rail Link: slow progress |
|
|
328 | (13) |
|
|
|
341 | (24) |
|
The Clapham accident and its aftermath |
|
|
341 | (3) |
|
Transforming the safety culture |
|
|
344 | (7) |
|
Additional spending on safety |
|
|
351 | (4) |
|
Automatic Train Protection |
|
|
355 | (5) |
|
|
|
360 | (5) |
| Part 4 Responding to Privatisation, 1981-97 |
|
|
The Privatisation Debate and `Organising for Quality' |
|
|
365 | (27) |
|
|
|
366 | (4) |
|
The Board's position: reluctant compliance |
|
|
370 | (4) |
|
|
|
374 | (9) |
|
Privatisation re-emerges, 1990-2 |
|
|
383 | (9) |
|
Reorganising for Privatisation, 1992-4 |
|
|
392 | (44) |
|
From New Opportunities to the 1993 Railways Act |
|
|
392 | (8) |
|
The new railway structure |
|
|
400 | (28) |
|
|
|
428 | (5) |
|
|
|
433 | (3) |
|
|
|
436 | (82) |
|
The `great railway bazaar' |
|
|
436 | (7) |
|
|
|
443 | (2) |
|
How entrepreneurial was British Rail? |
|
|
445 | (1) |
|
Transforming the cosy railway culture? |
|
|
446 | (1) |
|
Can the public sector manage large-scale investment? |
|
|
447 | (1) |
|
The `visible hand' of government? |
|
|
448 | (1) |
|
|
|
449 | (6) |
| Appendices |
|
|
|
|
455 | (5) |
|
|
|
460 | (6) |
|
C Productivity and performance indicators |
|
|
466 | (4) |
|
D Passenger and freight traffic volumes and revenue |
|
|
470 | (6) |
|
E Sector operating results |
|
|
476 | (8) |
|
F Government financial controls and out-turns |
|
|
484 | (4) |
|
G Staff, pay settlements, rates and earnings, paybill costs |
|
|
488 | (7) |
|
H Subsidiaries-hotel sales and property board income |
|
|
495 | (4) |
|
I British Railways Board senior staff |
|
|
499 | (2) |
|
J Passenger pricing, bus substitution, quality objectives, and charter targets |
|
|
501 | (9) |
|
K Passenger-miles maximisation |
|
|
510 | (1) |
|
L British Rail-sales and disposals |
|
|
511 | (7) |
| Notes |
|
518 | (160) |
| Index |
|
678 | |