Muutke küpsiste eelistusi

E-raamat: Project Manager's Communication Toolkit [Taylor & Francis e-raamat]

  • Formaat: 200 pages
  • Ilmumisaeg: 19-Sep-2019
  • Kirjastus: CRC Press
  • ISBN-13: 9780429131141
  • Taylor & Francis e-raamat
  • Hind: 115,40 €*
  • * hind, mis tagab piiramatu üheaegsete kasutajate arvuga ligipääsu piiramatuks ajaks
  • Tavahind: 164,86 €
  • Säästad 30%
  • Formaat: 200 pages
  • Ilmumisaeg: 19-Sep-2019
  • Kirjastus: CRC Press
  • ISBN-13: 9780429131141
Addressing the unique difficulties involved in day-to-day project management communication, The Project Managers Communication Toolkit provides proven methods for creating clear and effective communicationsincluding text-based plans, reports, messages, and presentations. It examines the many tools available and goes beyond traditional coverage to define their proper use and application.





Using language thats easy to understand, the author explains how to determine the appropriate tools for specific communication needs. This time-saving resource provides the understanding to harness the power of everyday communication, such as email and PowerPoint® to:



















Gain control over project parameters





Overcome conflict





Create effective project plans, charters, and statements of work











Considering that most projects fail due to lapses in communication, it is essential for project managers to understand how to communicate their plans and ideas clearly and effectively. Complete with numerous examples and case studies, this book provides the understanding required to select the right tools, as well as the insight to use those tools effectively in a wide range of real-world situations.





Praise for:





... a slam dunk in providing the reader a foundation, emphasizing various tools, techniques; and in which situations they should be applied. The case studies further challenge the day-to-day situations one may face; providing techniques that work! Anyone that has been part of a project team will benefit from this book.Lisa Holowiak, Quality Assurance Specialist, Pfizer, in PM World Today, Vol. XII, Issue X





a valuable resource for program and project managers at all levels and all industries. Shankar very successfully managed very large and complex projects for my organization utilizing many of these tools and
Foreword lx
Acknowledgments xi
Introduction xiii
About the Author xvii
1 Communication: Challenges and Opportunities for Project Managers
1(10)
Communication Concepts
2(9)
Types of Project Communications
3(8)
2 Text-Based Plans, Reports, Messages, and Presentations
11(74)
Project Charter
12(3)
Statement of Work
15(2)
Project Initiation Document
17(2)
Project Kickoff Meeting Agenda
19(2)
Project Management Plan
21(3)
Scope Management Plan
24(2)
Schedule Management Plan
26(4)
Cost Management Plan
30(4)
Human Resource (HR) Management Plan
34(1)
Communication Management Plan
35(3)
Change Management Plan
38(1)
Defect Management Plan
39(4)
Quality Management Plan
43(3)
Risk Management Plan
46(4)
Strategies for Risk Response Planning
48(1)
Strategy for Threat
48(1)
Strategy for Opportunity
49(1)
Strategy for Threats and Opportunities
50(1)
Supporting Project Management Plans
50(10)
Procurement Management Plan
50(2)
Configuration Management (CM) Plan
52(3)
Knowledge Management (KM) Plan
55(2)
Transition Plan
57(2)
Environmental Management Plan (EMP)
59(1)
Change Request Document
60(2)
Project Status Report
62(3)
Milestone Report
65(1)
Meeting Agenda and Meeting Minutes Document
66(6)
Project Closure Report
72(2)
Lessons Learned Document
74(2)
Email Etiquette
76(6)
Microsoft® PowerPoint®
82(3)
3 Charts, Graphs, and Diagrams
85(34)
Gantt Chart
86(5)
Flowchart
91(2)
S Curve
93(2)
Column Chart
95(1)
Resource Histogram
96(2)
Run Chart
98(2)
Pareto Chart
100(2)
Cause-and-Effect Diagram
102(1)
Pie Chart
103(2)
Control Chart
105(5)
How to Interpret Out-of-Control Indicators
108(2)
Organization Chart
110(1)
Work Breakdown Structure (WBS)
111(2)
Decision Tree Diagram
113(4)
Additional Project Schedule Reporting Tools
117(2)
4 Tables and Matrices
119(38)
Responsibility Assignment Matrix (RAM)
119(3)
Role and Responsibility Matrix
122(2)
Communication Matrix
124(1)
Project Team Roster
124(2)
Risk Probability-Impact Matrix
126(3)
Risk Register
129(6)
Requirements Traceability Matrix (RTM)
132(3)
Quality Matrix
135(3)
Issue Log
138(4)
Project Dashboard
142(2)
Pivot Table
144(13)
5 Conclusion and Case Studies
157(22)
Scenarios on the Usage of Text-Based Tools
159(7)
Scenarios on the Usage of Chart-, Graph-, and Diagram-Based Tools
166(1)
Scenarios on the Usage of Tables and Matrix-Based Tools
167(3)
Miscellaneous Scenarios on the Usage of More than One Category of Tools
170(9)
Index 179
Shankar K. Jha, PMP, has more than 12 years of managerial experience at various levels and more than 7 years experience as a project and program manager working with some big multinational and Fortune 100 companies. Over the last 6 years, Shankar has anchored and imparted trainings on project management topics to a large number of project managers, team leads, resource managers and other employees of his company and those of the clients.





Shankar began his career in project management with one of the most respected Indian multinational companies where he successfully managed process improvements, value addition initiatives, knowledge management and quality improvement initiatives apart from managing the client projects. Later on he moved on to work with an American multinational where he managed projects, programs and engagements for a Fortune 100 client. His process improvement initiatives in the PMO of Galaxy, Ingenix (a UHG company) were highly appreciated.





Shankar holds an undergraduate degree (Bachelor of Technology in Mining Engineering) from a premier and nationally renowned institute (ISM, Dhanbad) in India. He kept on updating his knowledge by acquiring various relevant certifications and by attending training programs in-house as well as from outside. He is a member of American Management Association and he has been member of Project Management Institute and Institute of Engineers (India) in the past. Currently Shankar is working for Cognizant Technology Solutions (a Fortune 1000 company), before this, he has worked for Tata Steel (world's second most geographically diversified steel producer and world's top 5 steel producer) and Infosys Technology Ltd (India's most respected and valuable company for many years and # 2 Software Services company in India).