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E-raamat: Safety and Improvement in Primary Care: The Essential Guide [Taylor & Francis e-raamat]

  • Formaat: 400 pages
  • Ilmumisaeg: 21-May-2014
  • Kirjastus: CRC Press
  • ISBN-13: 9780429165351
  • Taylor & Francis e-raamat
  • Hind: 263,12 €*
  • * hind, mis tagab piiramatu üheaegsete kasutajate arvuga ligipääsu piiramatuks ajaks
  • Tavahind: 375,89 €
  • Säästad 30%
  • Formaat: 400 pages
  • Ilmumisaeg: 21-May-2014
  • Kirjastus: CRC Press
  • ISBN-13: 9780429165351
'In recent decades most of the international effort given over to studying and improving the safety of patient care has been focused in acute hospital settings. To some extent this was always something of a puzzle to those of us with a direct interest in this important issue...Now, however, the tide is slowly turning. Policymakers, healthcare leaders and research grant funders are beginning to recognise that greater evidence is required to understand more about what can and does go wrong in primary care, with increasing attention now being paid to what can be done to minimise avoidable harm to patients in this setting.' From the Preface This remarkable new book represents a substantial body of work - led by key educators and researchers - devoted to learning about and improving the safety of primary healthcare. It offers highly practical guidance and evidence for a broad range of related improvement methods, concepts and interventions developed and implemented by the NES primary care team, or as a direct result of fruitful partnerships between academic, professional, public or regulatory institutions across the UK and internationally. Skillfully presented, the book is organised into five interlinked parts, each with a number of related chapters. Safety and Improvement in Primary Care: The Essential Guide is ideal for frontline clinicians, managers and healthcare administrators needing practical guidance on safety and is also highly recommended for improvement advisers, patient safety officers, clinical governance facilitators, risk managers, and health services researchers wanting a critical review of theory and evidence.
Foreword vi
Aneez Esmail
Preface ix
Dr. Paul Bowie
Dr. Carl de Wet
About the editors xv
List of contributors
xvi
Dedication to Emeritus Professor T Stuart Murray xx
Acknowledgements xxi
Introduction xxiii
Malcolm Wright
Part I Understanding Systems
1(92)
1 `The heart of the matter': a parent's perspective
3(9)
Margaret Murphy
2 Improvement strategies and challenges
12(9)
Sander Gaal
Wim Verstappen
Michel Wensing
3 Safety culture
21(9)
Paul Bowie
Carl de Wet
4 The wisdom hierarchy
30(10)
Susan Dovey
Katharine Wallis
5 Measuring harm
40(8)
Carl de Wet
Catherine O'Donnell
Paul Johnson
Paul Bowie
6 Systems thinking
48(8)
Michelle Beattie
Clare Carolan
7 Task analysis
56(11)
Eleanor Forrest
Paul Bowie
8 Process mapping
67(8)
Brian James
9 Policies, protocols and procedures
75(8)
Marion Foster
Paul Bowie
10 Patient and public involvement: part 1
83(10)
Jill Murie
Julie Ferguson
Part II People and Improvement
93(74)
11 Patient and public involvement: part 2
95(11)
Jill Murie
Julie Ferguson
12 Clinician engagement
106(6)
Steven Wilson
13 Professionalism
112(9)
Niall Cameron
14 Peer review
121(11)
Paul Bowie
John McKay
15 Professional appraisal
132(7)
Ian Staples
Niall Cameron
Carl de Wet
16 Multi-source feedback
139(11)
Annabel Shepherd
17 Practice management
150(7)
Marion Macleod
18 General practice nursing
157(10)
Susan Kennedy
Part III Learning for Improvement
167(54)
19 Safety skills
169(8)
Maria Ahmed
Nick Sevdalis
20 A safety checklist for specialty training
177(10)
Paul Bowie
John McKay
Moya Kelly
21 Practice-based small group learning
187(11)
Ronald MacVicar
22 Protected learning time
198(8)
David Cunningham
23 Consultation skills
206(7)
Rhona McMillan
24 The power of apology
213(8)
Dorothy Armstrong
Part IV Managing Patient Safety
221(50)
25 Managing human error
223(9)
Lucy Mitchell
Carl de Wet
26 Diagnostic error
232(6)
Brian Robson
27 Medication error
238(9)
Rachel Spencer
28 Medicines reconciliation: a case study
247(7)
Rachel Bruce
29 Safe results handling
254(9)
Paul Bowie
Julie Price
John McKay
30 Never Events
263(8)
Carl de Wet
Catherine O'Donnell
Paul Bowie
Part V Improvement Methods
271(89)
31 Enhanced significant event analysis
273(10)
Paul Bowie
Elaine McNaughton
Christopher Williams
David Bruce
32 Criterion audit
283(11)
Paul Bowie
Carl de Wet
John McKay
33 Care bundles
294(13)
Carl de Wet
Paul Bowie
34 The Plan-Do-Study-Act method
307(11)
Carl de Wet
Paul Bowie
35 The trigger review method
318(11)
Carl de Wet
Moya Kelly
John McKay
Paul Bowie
36 Measuring safety climate
329(14)
Carl de Wet
Paul Bowie
37 Improving out-of-hours care
343(9)
Nigel Williams
Mike Norbury
38 Care Improvement: A Personal Reflection
352(8)
Andy Crawford
Epilogue 360(2)
Index 362
PAUL BOWIE PhD FRCPE Programme Director for Safety and Improvement,NHS Education for Scotland, Glasgow, Scotland, UK. CARL DE WET, MBChB DRCOG MRCGP MMed(Fam), General Practitioner, Associate Adviser in Postgraduate GP Education, NHS Education for Scotland, Glasgow, Scotland, UK