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ix | |
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xii | |
| Preface |
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xiv | |
| Acknowledgements |
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xix | |
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1 | (18) |
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2 | (5) |
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4 | (1) |
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5 | (2) |
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7 | (1) |
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7 | (2) |
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1.3 The heart of the NPD process |
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9 | (8) |
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13 | (1) |
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14 | (3) |
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17 | (2) |
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2 Ideation: What do you do? |
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19 | (40) |
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20 | (3) |
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2.1.1 Traditional approaches |
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20 | (2) |
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22 | (1) |
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2.2 Big data --- external and internal |
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23 | (1) |
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2.3 Text data and text analysis |
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24 | (19) |
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2.3.1 Documents, corpus, and corpora |
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25 | (1) |
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2.3.2 Organizing text data |
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26 | (2) |
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28 | (12) |
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2.3.4 Creating a searchable database |
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40 | (3) |
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2.4 Call center logs and warranty claims analysis |
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43 | (1) |
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2.5 Sentiment analysis and opinion mining |
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44 | (1) |
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2.6 Market research: voice of the customer (VOC) |
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45 | (5) |
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2.6.1 Competitive assessment: the role of CEA |
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45 | (4) |
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49 | (1) |
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2.7 Machine learning methods |
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50 | (1) |
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2.8 Managing ideas and predictive analytics |
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51 | (2) |
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53 | (1) |
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54 | (1) |
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54 | (5) |
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2.11.1 Matrix decomposition |
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54 | (1) |
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2.11.2 Singular value decomposition (SVD) |
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54 | (3) |
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2.11.3 Spectral and singular value decompositions |
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57 | (2) |
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3 Develop: How do you do it? |
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59 | (46) |
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3.1 Product design optimization |
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60 | (1) |
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3.2 Conjoint analysis for product optimization |
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61 | (11) |
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62 | (1) |
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3.2.2 Conjoint design for new products |
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63 | (2) |
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3.2.3 A new product design example |
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65 | (1) |
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65 | (4) |
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3.2.5 Some problems with conjoint analysis |
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69 | (1) |
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3.2.6 Optimal attribute levels |
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70 | (1) |
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71 | (1) |
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3.3 Kansei engineering for product optimization |
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72 | (15) |
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73 | (10) |
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3.3.2 Combining conjoint and Kansei analyses |
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83 | (4) |
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87 | (3) |
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3.4.1 Van Westendorp price sensitivity meter |
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88 | (2) |
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90 | (1) |
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91 | (5) |
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3.6.1 Brief overview of the chi-square statistic |
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91 | (5) |
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96 | (2) |
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3.7.1 Brief overview of correspondence analysis |
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96 | (2) |
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98 | (7) |
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3.8.1 Very brief overview of ordinary least squares analysis |
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98 | (3) |
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3.8.2 Brief overview of principal components analysis |
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101 | (1) |
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3.8.3 Principal components regression analysis |
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102 | (1) |
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3.8.4 Brief overview of partial least squares analysis |
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102 | (3) |
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4 Test: Will it work and sell? |
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105 | (25) |
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4.1 Discrete choice analysis |
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106 | (8) |
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4.1.1 Product configuration vs. competitive offerings |
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107 | (1) |
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4.1.2 Discrete choice background --- high-level view |
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108 | (6) |
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4.2 Test market hands-on analysis |
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114 | (6) |
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4.2.1 Live trial tests with customers |
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114 | (6) |
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120 | (3) |
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123 | (4) |
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127 | (1) |
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127 | (1) |
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127 | (3) |
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127 | (3) |
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5 Launch I: What is the marketing mix? |
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130 | (38) |
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5.1 Messaging/claims analysis |
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131 | (30) |
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5.1.1 Stages of message analysis |
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131 | (2) |
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133 | (1) |
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134 | (20) |
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154 | (7) |
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161 | (5) |
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5.2.1 Granger-Gabor analysis |
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162 | (2) |
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164 | (1) |
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5.2.3 Pricing in a social network |
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165 | (1) |
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5.3 Placing the new product |
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166 | (1) |
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167 | (1) |
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167 | (1) |
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6 Launch II: How much will sell? |
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168 | (23) |
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6.1 Predicting vs. forecasting |
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169 | (1) |
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6.2 Forecasting responsibility |
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169 | (1) |
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6.3 Time series and forecasting background |
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170 | (1) |
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171 | (4) |
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172 | (1) |
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6.4.2 Training and testing data sets |
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173 | (2) |
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6.5 Forecasting methods based on data availability |
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175 | (5) |
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175 | (1) |
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6.5.2 Sophisticated forecasting methods |
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176 | (4) |
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180 | (1) |
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6.6 Forecast error analysis |
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180 | (2) |
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182 | (1) |
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182 | (1) |
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182 | (9) |
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6.9.1 Time series definition |
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182 | (1) |
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6.9.2 Backshift and differencing operators |
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182 | (1) |
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6.9.3 Random walk model and naive forecast |
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183 | (3) |
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6.9.4 Random walk with drift |
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186 | (1) |
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6.9.5 Constant mean model |
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187 | (1) |
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6.9.6 The ARIMA family of models |
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187 | (4) |
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7 Track: Did you succeed? |
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191 | (47) |
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7.1 Transactions analysis |
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193 | (34) |
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7.1.1 Business intelligence vs. business analytics |
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195 | (1) |
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7.1.2 Business intelligence dashboards |
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196 | (2) |
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7.1.3 The limits of business intelligence dashboards |
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198 | (1) |
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199 | (1) |
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7.1.5 Case study data sources |
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200 | (1) |
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7.1.6 Case study data analysis |
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201 | (11) |
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7.1.7 Predictive modeling |
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212 | (13) |
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7.1.8 New product forecast error analysis |
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225 | (2) |
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7.1.9 Additional external data --- text once more |
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227 | (1) |
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7.2 Sentiment analysis and opinion mining |
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227 | (6) |
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7.2.1 Sentiment methodology overview |
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228 | (5) |
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233 | (1) |
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233 | (1) |
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233 | (5) |
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7.5.1 Demonstration of linearization using log transformation |
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233 | (1) |
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7.5.2 Demonstration of variance stabilization using log transformation |
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234 | (1) |
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7.5.3 Constant elasticity models |
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235 | (1) |
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7.5.4 Total revenue elasticity |
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236 | (1) |
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7.5.5 Effects tests F-ratios |
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236 | (2) |
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8 Resources: Making it work |
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238 | (14) |
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8.1 The role and importance of organizational collaboration |
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238 | (3) |
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241 | (5) |
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8.2.1 Technology skill sets |
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241 | (2) |
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8.2.2 Data scientists, statisticians, and machine learning experts |
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243 | (2) |
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245 | (1) |
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246 | (6) |
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8.3.1 Downplaying spreadsheets |
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246 | (1) |
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8.3.2 Open source software |
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246 | (3) |
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8.3.3 Commercial software |
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249 | (1) |
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8.3.4 SQL: A must-know language |
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250 | (1) |
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8.3.5 Overall software recommendation |
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250 | (1) |
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8.3.6 Jupyter/Jupyter Lab |
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250 | (2) |
| Bibliography |
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252 | (7) |
| Index |
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259 | |