About the Series |
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Preface |
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vii | |
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Part I Basic Concepts of Process Control |
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1 | (316) |
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1 Defect Prevention Concepts |
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3 | (9) |
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3 | (3) |
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1.2 Some Essential Ingredients |
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6 | (4) |
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1.3 Defect Prevention System |
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10 | (1) |
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10 | (2) |
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2 Process Definition and Measurement |
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12 | (23) |
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12 | (1) |
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12 | (4) |
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2.3 Process Flow Diagram Examples |
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16 | (7) |
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2.4 Applications of Process Flow Diagrams |
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23 | (3) |
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26 | (2) |
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28 | (7) |
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33 | (2) |
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35 | (62) |
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36 | (2) |
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3.2 Location and Variation Estimates |
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38 | (6) |
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44 | (2) |
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3.4 Multiple-Point Run Chart |
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46 | (1) |
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3.5 Mean and Range Control Chart |
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47 | (11) |
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3.6 Median and Range Control Chart* |
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58 | (2) |
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3.7 Percentage Control Chart |
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60 | (3) |
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63 | (2) |
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3.9 Special-Cause and Common-Cause Variation |
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65 | (2) |
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3.10 Out-of-Control Signals |
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67 | (5) |
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3.11 Control Limits Versus Specification Limits |
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72 | (1) |
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3.12 Reacting to Control Charts |
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73 | (2) |
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75 | (22) |
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83 | (14) |
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4 Control Chart Sampling Concepts and Applications |
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97 | (68) |
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4.1 Sampling from a Process |
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97 | (4) |
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4.2 Process Control Sampling Considerations |
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101 | (8) |
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4.3 Within and Between Variation |
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109 | (5) |
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4.4 Variation and Special Causes Diagrams |
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114 | (6) |
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4.5 Troubleshooting Using Increased Sampling |
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120 | (2) |
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4.6 Some Alternatives to Isolate Process Variation |
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122 | (2) |
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4.7 Control Chart Application Problems |
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124 | (12) |
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4.8 Special Applications'" |
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136 | (7) |
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143 | (22) |
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156 | (9) |
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165 | (48) |
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165 | (8) |
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173 | (5) |
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5.3 Normal Distribution and Zones A, B, and C |
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178 | (2) |
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180 | (4) |
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5.5 Histogram Applications |
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184 | (7) |
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5.6 Histograms from Control Charts |
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191 | (9) |
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200 | (13) |
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210 | (3) |
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6 Interpretation of Control Charts |
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213 | (53) |
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213 | (3) |
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216 | (4) |
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6.3 Control Chart Patterns |
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220 | (11) |
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6.4 Interpretation of Stratified Control Charts |
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231 | (7) |
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6.5 Control Chart Simulation |
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238 | (4) |
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242 | (2) |
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244 | (22) |
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260 | (6) |
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266 | (51) |
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266 | (2) |
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7.2 Process Potential Index Cp |
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268 | (3) |
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7.3 Process Performance Index |
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271 | (4) |
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7.4 Process Capability Applications |
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275 | (2) |
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7.5 Evaluation of Stability, Cp, and Cp* |
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277 | (6) |
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7.6 Relating Control Chart Sampling Intensity to Capability |
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283 | (2) |
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7.7 Computing Capability from Histograms |
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285 | (8) |
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293 | (2) |
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295 | (2) |
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297 | (1) |
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298 | (19) |
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313 | (4) |
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Part II Simple Problem Analysis Tools |
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317 | (266) |
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319 | (25) |
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319 | (1) |
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8.2 Types of Check Sheets |
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320 | (10) |
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8.3 Checklist for Evaluating a Check Sheet |
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330 | (1) |
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8.4 Primary Uses of Check Sheets |
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330 | (1) |
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330 | (2) |
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332 | (12) |
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344 | (37) |
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344 | (1) |
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9.2 How to Construct a Pareto Diagram |
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345 | (4) |
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9.3 Directing Improvement Efforts |
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349 | (6) |
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355 | (3) |
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9.5 Pareto Diagrams for Cost |
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358 | (2) |
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9.6 Stratification by Two or More Factors |
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360 | (5) |
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9.7 Warnings About Using Pareto Analysis |
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365 | (1) |
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365 | (16) |
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377 | (4) |
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10 Stratification and Graphs |
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381 | (24) |
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10.1 Two Fundamental Tools |
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381 | (6) |
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387 | (8) |
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395 | (3) |
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398 | (2) |
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10.5 Interpretation Problems with Graphs |
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400 | (5) |
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403 | (2) |
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405 | (49) |
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11.1 Improvement and Troubleshooting Using Comparisons |
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405 | (5) |
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11.2 Variability Comparisons |
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410 | (9) |
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11.3 Location Comparisons |
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419 | (9) |
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11.4 Comparison of Two Groups (Different Parts) |
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428 | (11) |
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439 | (15) |
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449 | (5) |
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454 | (86) |
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454 | (6) |
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12.2 Construction and Analysis of a Scatter Plot |
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460 | (19) |
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12.3 Scatter Plot Applications |
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479 | (9) |
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12.4 Application Problems |
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488 | (2) |
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490 | (5) |
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12.6 Comparison of Two Groups (Same Parts) |
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495 | (11) |
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12.7 Relationship Between Scatter Plots and Control Charts |
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506 | (1) |
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507 | (4) |
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511 | (29) |
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523 | (17) |
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13 Cause-and-Effect Diagrams and Problem Solving |
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540 | (43) |
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540 | (2) |
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13.2 Concepts of the Cause-and-Effect Diagram |
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542 | (4) |
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13.3 Types of Cause-and-Effect Diagrams |
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546 | (5) |
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13.4 Investigation of Potential Causes |
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551 | (3) |
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13.5 Benefits of a Cause-and-Effect Diagram |
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554 | (3) |
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13.6 Problem Analysis System |
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557 | (26) |
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Part III Defect Prevention System |
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583 | (28) |
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14 Building a Defect Prevention System |
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585 | (26) |
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14.1 Establish Open Communications |
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585 | (3) |
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14.2 Change Operating Systems |
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588 | (1) |
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14.3 Initiate Customer Feedback Systems |
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589 | (1) |
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14.4 Develop Key Quality and Productivity Indicators |
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590 | (2) |
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14.5 Utilize Problem-Solving Teams |
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592 | (1) |
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14.6 Define Process Relationships |
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593 | (8) |
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14.7 Develop and Implement a Process Control Plan |
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601 | (8) |
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14.8 Develop an Incoming Material Defect Prevention System |
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609 | (1) |
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14.9 Emphasize Management Evaluation of Systems |
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610 | (1) |
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14.10 Develop a Continual Improvement Mindset |
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610 | (1) |
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611 | (2) |
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Appendix I Gage Evaluation |
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613 | (30) |
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613 | (1) |
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I.2 Sources of Measurement Error |
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614 | (19) |
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633 | (3) |
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636 | (4) |
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640 | (3) |
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Appendix II Geometric Dimensioning and Tolerancing |
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643 | (18) |
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643 | (1) |
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II.2 Common Terms and Definitions |
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644 | (1) |
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644 | (1) |
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II.4 Datum Reference Frame |
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645 | (3) |
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648 | (1) |
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II.6 Main Geometric Characteristics |
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649 | (12) |
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661 | (21) |
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III.1 Control Chart Constants |
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662 | (2) |
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III.2 Normal Distribution Probability Values |
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664 | (1) |
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III.3 T-Distribution Critical Values |
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665 | (1) |
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III.4 F-Distribution Critical Values |
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666 | (2) |
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III.5 Analysis of Means Constants h |
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668 | (2) |
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III.6 Variability Comparison Critical Values |
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670 | (1) |
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III.7 Fmax Ratio Critical Values |
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671 | (2) |
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III.8 Sign Test for Correlation Critical Values |
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673 | (1) |
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III.9 Correlation Coefficient r Critical Values |
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674 | (1) |
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675 | (4) |
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III.11 Equivalent Hardness Values for Steel |
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679 | (1) |
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III.12 Metric to U.S. Conversion Factors |
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680 | (2) |
Index |
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682 | |