Introduction to the Book
PART I Legislation, Regulation, Key Agencies and Organisations Involved
1 Understanding the Legislation and Key Agencies Involved in Aviation Accidents
2 Planning for a Crisis
PART II Activation, Deployment and Specific Roles
3 Crisis Management Centre (CMC)
4 Airline Go Teams
5 Airline Special Assistance Teams (SAT)
6 Airport Response
7 Humanitarian Assistance Centre (HAC)
8 Crisis Communications
9 Supporting Families at the Humanitarian Assistance Centre
10 Search and Recovery, Identification, Repatriation and Personal Effects
11 Closing an Operation