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E-raamat: Interlibrary Loan and Document Delivery: Best Practices for Operating and Managing Interlibrary Loan Services in All Libraries [Taylor & Francis e-raamat]

  • Formaat: 166 pages
  • Ilmumisaeg: 08-Jun-2006
  • Kirjastus: Routledge
  • ISBN-13: 9780429237812
  • Taylor & Francis e-raamat
  • Hind: 106,17 €*
  • * hind, mis tagab piiramatu üheaegsete kasutajate arvuga ligipääsu piiramatuks ajaks
  • Tavahind: 151,67 €
  • Säästad 30%
  • Formaat: 166 pages
  • Ilmumisaeg: 08-Jun-2006
  • Kirjastus: Routledge
  • ISBN-13: 9780429237812
A must-have for librarians and their staffs working at all levelsfrom beginner to expert

Interlibrary Loan and Document Delivery is a how-to guide to organizing an interlibrary loan department, providing extensive content on copyright law, ILL management systems, and human resources. This comprehensive book includes an introduction to ILL operations, governing policies, up-to-date information on borrowing and lending, and considerations for medicals libraries and distance learning. It also includes an extensive listing of resources relevant to todays ILL that serves as a handy desk reference when problem solving and investigating ways to improve service delivery.

Interlibrary Loan and Document Delivery also serves as a practical handbook on todays ILL department that works as a learning tool and as a professional reference. This no-nonsense book provides the practical information you need to deal with day-to-day ILL operations, including copyright law (with specific examples); the use of OCLC ILLiad, an ILL request management software program; personnel issues (hiring, motivating, training, etc.); fair use; photocopy services; resource sharing; and sample daily timelines for borrowing and lending. The invaluable list of resources is organized into sections such as background information, borrowing (verification), laws and regulations, and technology (databases, ILL management systems, software, and standards).

Interlibrary Loan and Document Delivery is your guide to:





department organization

service expectations

consortia and library networks

locating bibliographic records and potential suppliers

receiving and processing materials

international lending considerations

electronic resource licensing

reciprocal agreements

budgets

and much more!

Interlibrary Loan and Document Delivery also includes appendices of national, state and local loan codes, and customized ILL request management system e-mail and print templates. This book is an essential resource for librarians and their staffs working at all levelsfrom beginner to expert.
Preface xvii
Acknowledgments xix
PART I: INTERLIBRARY LOAN OPERATIONS
Introduction to Interlibrary Loan
1(10)
Introduction
1(2)
Interlibrary Loan: A Working Definition
3(1)
Understanding the Interlibrary Loan Department
3(1)
Departmental Organization
4(1)
ILL Service from a Patron Perspective
5(1)
Review Your Requests
5(1)
Service Expectations
5(1)
Ease-of-Use
6(1)
Costs
7(1)
Patron Borrowing Policy
7(2)
Other Programs/Services
9(1)
Copyright Considerations for Patrons
10(1)
Conclusion
10(1)
Governing Policies for Interlibrary Loan
11(6)
National Interlibrary Loan Code
12(1)
State and Local Codes
12(1)
Consortia/Library Networks
13(1)
Reciprocal Agreements
13(1)
Other Laws and Regulations
13(4)
Borrowing
17(24)
Sample Daily Timeline
17(6)
Borrowing Procedures and Workflow
23(6)
Request Forms
23(4)
Searching for Suppliers
27(1)
Verification
27(2)
Cancellations
29(1)
Managing Request Files
30(2)
Receiving Materials
32(1)
Updating Requests
33(1)
Processing Materials
33(2)
Delivery of Materials
35(1)
Renewal Requests
35(1)
Returning Materials
36(1)
Damaged Books
36(1)
Problem-Solving
36(1)
Technology
36(5)
Lending
41(12)
Sample Daily Timeline
41(5)
Filing
46(1)
Renewal Requests
46(1)
Returns
47(1)
Overdue Items
47(1)
International Lending Considerations
47(1)
Interlibrary Lending Policy
48(5)
Copyright in the Interlibrary Loan Department
53(12)
Introduction
53(1)
What Is Copyright?
54(1)
Duration of Copyright
55(1)
What Is ``Fair Use''?
56(1)
Section 108 of the Copyright Act: Limitations on Exclusive Rights: Reproduction by Libraries and Archives
57(1)
CONTU Guidelines
58(1)
Copyright and Publishers
59(1)
Copyright Clearance Center (CCC)
60(1)
Items Older than Five Years
60(1)
Requesting Items Owned by Your Library
60(1)
Indicating Copyright Compliance
61(1)
Copyright Considerations for Lending
61(1)
Retention of Request Forms
62(1)
Copying Entire Copyrighted Works
62(1)
Electronic Resource Licensing and Interlibrary Loan
63(2)
Management of the Interlibrary Loan Department
65(10)
Human Resources
65(6)
Budgeting
71(1)
Costing
71(1)
Quantitative Measurement (Statistics)
72(2)
Qualitative Assessment
74(1)
Additional Considerations
75(6)
Distance Education
75(1)
Document Suppliers
76(1)
Library Photocopy Service
76(3)
Medical Libraries
79(2)
PART II: RESOURCES
81(68)
Background
81(4)
Borrowing-Verification
85(4)
Laws and Regulations
89(1)
Laws and Regulations--Copyright
90(4)
Lending
94(1)
Management
95(1)
Management--Assessment and Evaluation
96(1)
Management--Costing
96(1)
Professional Development--Associations
97(1)
Professional Development--Discussion Lists
98(1)
Professional Development--Recommended Reading
99(1)
Technology
100(1)
Technology--Bibliographic Utility
101(2)
Technology--Databases
103(1)
Technology--Interlibrary Loan (ILL) Management Systems
103(1)
Technology--Software
104(1)
Technology--Standards
105(2)
APPENDICES
Appendix A. National Interlibrary Loan Code
107(4)
Appendix B. Supplementary Material to the National Interlibrary Loan Code
111(12)
Appendix C. Statewide ILL Codes--Texas
123(10)
Appendix D. Reciprocal Agreement
133(2)
Appendix E. ILLiad E-Mail and Print Templates
135(10)
Appendix F. ILL Technology Directory
145(4)
Index 149


Lee Andrew Hilyer