This book is an indispensable guide to the principles and practice of quality improvement (QI) in healthcare, and the related leadership and change theories. Packed with practical tips and resources, you’ll learn how to use leadership and QI theory to identify, plan, implement, evaluate and sustain change in your study, placement and future career.
Key features:
· - Learn key leadership theory in Part 1 before applying your knowledge in Part 2 as you work step-by-step through the process of planning and implementing an innovation.
· - Extended case studies illustrate the change process across different nursing fields and settings.
· - Offers an evidence-based menu of ideas, activities and strategies that will enable you to deliver innovative QI plans as part of your course assessments and future practice.
An indispensable guide for students, equipping them to lead on quality or service improvement projects. This book outlines the skills, knowledge and expertise that students need in order to innovate in practice and enact organisational change, taking them from idea inception through planning and implementation and up to evaluating and sustaining their change project.
Part 1: The Theory and Context of Leading Quality Improvement
Chapter 1: The Concept of Quality Improvement - Annette Chowthi-Williams and
Agnes Hwekwete
Chapter 2: What is Leading Quality Improvement? - Vanessa Coelho and Annette
Chowthi-Williams
Chapter 3: Tools and Techniques for Identifying Service Gaps for Quality
Improvement - Joicy George and Nira Raguseelan
Chapter 4: Change Management Models and Improvement Methodologies for Leading
Quality Improvement - Annette Chowthi-Williams and Angela Green
Chapter 5: A Multidisciplinary Approach to Leading Quality Improvement - Kate
Nash and Justine Clements
Chapter 6: The Critical Role of Leadership in Quality Improvement - Raquel
Marta and Annette Chowthi-Williams
Part 2: Applying Skills to Practice
Chapter 7: Planning Quality Improvement in Healthcare - Annette
Chowthi-Williams
Chapter 8: Implementing Quality Improvement in Healthcare - Anosha Sirpath,
Avanelle Ogundipe, Debby Hylton, Victoria Adebola and Helen Oakley
Chapter 9: Evaluating Quality Improvement - Sandie Woods
Chapter 10: Sustaining and Maintaining Quality Improvement - Anosha Sirpath
Chapter 11: Leading Successful Quality Improvement in Healthcare - Annette
Chowthi-Williams, Vanessa Coelho and Raquel Marta
Chapter 12: Conclusion - Annette Chowthi-Williams
Annette Chowthi-Williams is an experienced academic, senior NHS manager and practitioner, and is currently an academic at the University of Roehampton in London. Dr Chowthi-Williams is a Senior Fellow of the Higher Education Academy and an External Examiner. She has a particular interest in healthcare innovation and improvement, public health and leadership in community and primary care. Her interest in healthcare innovation and improvement has led to the development of possibly the first health care change management model in nursing and nurse education, and recently published a book on the subject, Successful Change Management in Health Care: Being Emotionally and Cognitively Ready. She is passionate about students wellbeing and on engaging and involving then in their teaching and learning.
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