This book, first published in 1984, is an effective guide to help librarians develop a more systematic and effective approach to dealing with overdues. The editors present statistical data on overdues, as well as successful tactics employed by various libraries to combat the persistent problem of overdue materials.
1. Introduction Patsy Hansel and Robert Burgin
2. More Hard Facts on
Overdues Patsy Hansel and Robert Burgin
3. In Search of Excellence: How One
Public Library Copes With Overdues Melody Moxley
4. Novel Approaches to
Overdues or the Ones Who Borrow and the Ones Who Lend Kathleen
Moeller-Peiffer
5. Dealing With Defaulters Art Goetz
6. Baltimore County
Public Library and the Delinquent Borrower Marilyn Murray
7. Three Libraries
and Overdues Law Patsy Hansel
8. Overdues and Academic Libraries: Matters of
Access and Collection Control Jean Walter Farrington
9. Outfoxing Overdues in
the Hospital Library Patty Powell
10. Managing Overdues in the School Library
Wilma H. Bates
11. Overdues Procedures Using a Microcomputer Willie Nelms
12.
Library Automation and Overdues: A Discussion of Possibilities and
Potentialities Patrick McClintock
13. The Fines/No Fines Debate Barbara
Anderson
14. Overdues and the Library's Image Barbara Anderson
15. Overdues:
A Bibliography Terry Bossley
Robert Burgin, Patsy Hansel