Using actual examples of software process improvement from the private sector and government, this work demonstrates how quality systems, measurement techniques and performance evaluations work. It presents a methodology for analyzing an ongoing software development process and establishing a rational plan for process improvement.
Series Introduction v Mark E. Coticchia Foreword vii Peter A. Freeman Preface ix A Framework for Software Quality 1(20) Basics of Quality Management and Continuous Process Improvement 21(34) ISO 9000, SEI Capability Maturity Model (CMM), and Continuous Software Process Improvement 55(42) Software Measurements Programs: Strategies and Implementation Issues 97(32) Quality of Software Products and Documents 129(26) Software Reliability Control 155(24) Software Review and Inspection Processes 179(28) Software Development Management Dashboards 207(28) Author Index 235(2) Subject Index 237
Ron S. Kenett, Emanuel Baker