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E-raamat: Software Quality Assurance: Student Solutions Manual 11th Revised edition [Wiley Online]

(Université du Québec),
  • Formaat: 624 pages
  • Ilmumisaeg: 09-Feb-2018
  • Kirjastus: John Wiley & Sons Inc
  • ISBN-10: 1119312450
  • ISBN-13: 9781119312451
Teised raamatud teemal:
  • Wiley Online
  • Hind: 131,05 €*
  • * hind, mis tagab piiramatu üheaegsete kasutajate arvuga ligipääsu piiramatuks ajaks
Software Quality Assurance: Student Solutions Manual 11th Revised editionSuurem pilt
  • Formaat: 624 pages
  • Ilmumisaeg: 09-Feb-2018
  • Kirjastus: John Wiley & Sons Inc
  • ISBN-10: 1119312450
  • ISBN-13: 9781119312451
Teised raamatud teemal:
Wiley Online e-raamatudRohkem infot Wiley Online kohta
Raamatu kodulehekülg: https://onlinelibrary.wiley.com/doi/book/10.1002/9781119312451

This book introduces Software Quality Assurance (SQA) and provides an overview of standards used to implement SQA. It defines ways to assess the effectiveness of how one approaches software quality across key industry sectors such as telecommunications, transport, defense, and aerospace. 

  • Includes supplementary website with an instructor’s guide and solutions
  • Applies IEEE software standards as well as the Capability Maturity Model Integration for Development (CMMI)
  • Illustrates the application of software quality assurance practices through the use of practical examples, quotes from experts, and tips from the authors
Preface xv
Acknowledgments xxiii
1 Software Quality Fundamentals 1(34)
1.1 Introduction
1(1)
1.2 Defining Software Quality
2(2)
1.3 Software Errors, Defects, and Failures
4(15)
1.3.1 Problems with Defining Requirements
10(3)
1.3.2 Maintaining Effective Communications Between Client and Developer
13(1)
1.3.3 Deviations from Specifications
14(1)
1.3.4 Architecture and Design Errors
15(1)
1.3.5 Coding Errors
15(1)
1.3.6 Non-Compliance with Current Processes/Procedures
16(1)
1.3.7 Inadequate Reviews and Tests
17(1)
1.3.8 Documentation Errors
17(2)
1.4 Software Quality
19(1)
1.5 Software Quality Assurance
20(2)
1.6 Business Models and the Choice of Software Engineering Practices
22(10)
1.6.1 Description of the Context
23(1)
1.6.2 Anxiety and Fear
24(1)
1.6.3 Choice of Software Practices
25(1)
1.6.4 Business Model Descriptions
25(1)
1.6.5 Description of Generic Situational Factors
26(1)
1.6.6 Detailed Description of Each Business Model
27(5)
1.7 Success Factors
32(1)
1.8 Further Reading
33(1)
1.9 Exercises
34(1)
2 Quality Culture 35(31)
2.1 Introduction
35(4)
2.2 Cost of Quality
39(10)
2.3 Quality Culture
49(4)
2.4 The Five Dimensions of a Software Project
53(3)
2.5 The Software Engineering Code of Ethics
56(6)
2.5.1 Abridged Version: Preamble
58(2)
2.5.2 The Example of the Code of Ethics of the Ordre des ingenieurs du Quebec
60(1)
2.5.3 Whistle Blowers
61(1)
2.6 Success Factors
62(1)
2.7 Further Reading
63(1)
2.8 Exercises
63(3)
3 Software Quality Requirements 66(35)
3.1 Introduction
66(3)
3.2 Software Quality Models
69(17)
3.2.1 Initial Model Proposed by McCall
71(2)
3.2.2 The First Standardized Model: IEEE 1061
73(4)
3.2.3 Current Standardized Model: ISO 25000 Set of Standards
77(9)
3.3 Definition of Software Quality Requirements
86(9)
3.3.1 Specifying Quality Requirements: The Process
91(4)
3.4 Requirement Traceability During the Software Life Cycle
95(1)
3.5 Software Quality Requirements and the Software Quality Plan
95(1)
3.6 Success Factors
96(1)
3.7 Further Reading
97(1)
3.8 Exercises
97(4)
4 Software Engineering Standards and Models 101(66)
4.1 Introduction
101(7)
4.2 Standards, Cost of Quality, and Business Models
108(1)
4.3 Main Standards for Quality Management
109(8)
4.3.1 ISO 9000 Family
109(6)
4.3.2 ISO/IEC 90003 Standard
115(2)
4.4 ISO/IEC/IEEE 12207 Standard
117(4)
4.4.1 Limitations of the ISO 12207 Standard
121(1)
4.5 ISO/IEC/IEEE 15289 Standard for the Description of Information Elements
121(2)
4.6 IEEE 730 Standard for SQA Processes
123(6)
4.6.1 Activities and Tasks of SQA
125(4)
4.7 Other Quality Models, Standards, References, and Processes
129(27)
4.7.1 Process Maturity Models of the SEI
130(5)
4.7.2 Software Maintenance Maturity Model (S3m)
135(3)
4.7.3 ITIL Framework and ISO/IEC 20000
138(4)
4.7.4 CobiT Process
142(1)
4.7.5 ISO/IEC 27000 Family of Standards for Information Security
143(1)
4.7.6 ISO/IEC 29110 Standards and Guides for Very Small Entities
144(11)
4.7.7 ISO/IEC 29110 Standards for VSEs Developing Systems
155(1)
4.8 Specific Standards for an Application Domain
156(7)
4.8.1 DO-178 and ED-12 Guidance for Airborne Systems
156(3)
4.8.2 EN 50128 Standard for Railway Applications
159(2)
4.8.3 ISO 13485 Standard for Medical Devices
161(2)
4.9 Standards and the SQAP
163(2)
4.10 Success Factors
165(1)
4.11 Further Reading
165(1)
4.12 Exercises
166(1)
5 Reviews 167(43)
5.1 Introduction
167(5)
5.2 Personal Review and Desk-Check Review
172(7)
5.2.1 Personal Review
172(3)
5.2.2 Desk-Check Reviews
175(4)
5.3 Standards and Models
179(5)
5.3.1 ISO/IEC 20246 Software and Systems Engineering: Work Product Reviews
179(1)
5.3.2 Capability Maturity Model Integration
180(1)
5.3.3 The IFFE 1028 Standard
181(3)
5.4 Walk-Through
184(3)
5.4.1 Usefulness of a Walk-Through
184(2)
5.4.2 Identification of Roles and Responsibilities
186(1)
5.5 Inspection Review
187(2)
5.6 Project Launch Reviews and Project Assessments
189(8)
5.6.1 Project Launch Review
190(2)
5.6.2 Project Retrospectives
192(5)
5.7 Agile Meetings
197(2)
5.8 Measures
199(3)
5.9 Selecting the Type of Review
202(3)
5.10 Reviews and Business Models
205(1)
5.11 Software Quality Assurance Plan
205(1)
5.12 Success Factors
206(2)
5.13 Tools
208(1)
5.14 Further Reading
208(1)
5.15 Exercises
208(2)
6 Software Audits 210(39)
6.1 Introduction
210(5)
6.2 Types of Audits
215(2)
6.2.1 Internal Audit
215(1)
6.2.2 Second-Party Audit
215(2)
6.2.3 Third-Party Audit
217(1)
6.3 Audit and Software Problem Resolution According to ISO/IEC/IEEE 12207
217(1)
6.3.1 Project Assessment and Control Process
218(1)
6.3.2 Decision Management Process
218(1)
6.4 Audit According to the IEEE 1028 Standard
218(7)
6.4.1 Roles and Responsibilities
220(1)
6.4.2 IEEE 1028 Audit Clause
221(1)
6.4.3 Audit Conducted According to IEEE 1028
222(3)
6.5 Audit Process and the ISO 9001 Standard
225(5)
6.5.1 Steps of a Software Audit
226(4)
6.6 Audit According to the CMMI
230(3)
6.6.1 SCAMPI Assessment Method
231(2)
6.7 Corrective Actions
233(5)
6.7.1 Corrective Actions Process
234(4)
6.8 Audits for Very Small Entities
238(1)
6.9 Audit and the SQA Plan
239(2)
6.10 Presentation of an Audit Case Study
241(5)
6.11 Success Factors
246(1)
6.12 Further Reading
247(1)
6.13 Exercises
247(2)
7 Verification and Validation 249(46)
7.1 Introduction
249(6)
7.2 Benefits and Costs of V&V
255(2)
7.2.1 V&V and the Business Models
257(1)
7.3 V&V Standards and Process Models
257(6)
7.3.1 IEEE 1012 V&V Standard
258(2)
7.3.2 Integrity Levels
260(2)
7.3.3 Recommended V&V Activities for Software Requirements
262(1)
7.4 V&V According to ISO/IEC/IEEE 12207
263(3)
7.4.1 Verification Process
265(1)
7.4.2 Validation Process
265(1)
7.5 V&V According to the CMMI Model
266(1)
7.6 ISO/IEC 29110 and V&V
267(1)
7.7 Independent V&V
268(3)
7.7.1 IV&V Advantages with Regards to SQA
271(1)
7.8 Traceability
271(6)
7.8.1 Traceability Matrix
273(3)
7.8.2 Implementing Traceability
276(1)
7.9 Validation Phase of Software Development
277(4)
7.9.1 Validation Plan
279(2)
7.10 Tests
281(1)
7.11 Checklists
282(5)
7.11.1 How to Develop a Checklist
283(2)
7.11.2 How to Use a Checklist
285(1)
7.11.3 How to Improve and Manage a Checklist
286(1)
7.12 V&V Techniques
287(2)
7.12.1 Introduction to V&V Techniques
287(1)
7.12.2 Some V&V Techniques
288(1)
7.13 V&V Plan
289(1)
7.14 Limitations of V&V
290(1)
7.15 V&V in the SQA Plan
291(1)
7.16 Success Factors
292(1)
7.17 Further Reading
293(1)
7.18 Exercises
293(2)
8 Software Configuration Management 295(40)
8.1 Introduction
295(1)
8.2 Software Configuration Management
296(1)
8.3 Benefits of Good Configuration Management
297(4)
8.3.1 CM According to ISO 12207
298(1)
8.3.2 CM According to IEEE 828
299(1)
8.3.3 CM According to the CMMI
299(2)
8.4 SCM Activities
301(8)
8.4.1 Organizational Context of SCM
301(1)
8.4.2 Developing a SCM Plan
302(1)
8.4.3 Identification of CI to be Controlled
303(6)
8.5 Baselines
309(2)
8.6 Software Repository and Its Branches
311(7)
8.6.1 A Simple Branching Strategy
315(1)
8.6.2 A Typical Branching Strategy
316(2)
8.7 Configuration Control
318(5)
8.7.1 Requests, Evaluation, and Approval of Changes
319(2)
8.7.2 Configuration Control Board
321(1)
8.7.3 Request for Waivers
322(1)
8.7.4 Change Management Policy
322(1)
8.8 Configuration Status Accounting
323(2)
8.8.1 Information Concerning the Status of CI
323(2)
8.8.2 Configuration Item Status Reporting
325(1)
8.9 Software Configuration Audit
325(4)
8.9.1 Functional Configuration Audit
327(1)
8.9.2 Physical Configuration Audit
327(1)
8.9.3 Audits Performed During a Project
328(1)
8.10 Implementing SCM in Very Small Entities with ISO/IEC 29110
329(1)
8.11 SCM and the SQAP
330(1)
8.12 Success Factors
331(2)
8.13 Further Reading
333(1)
8.14 Exercises
333(2)
9 Policies, Processes, and Procedures 335(62)
9.1 Introduction
335(6)
9.1.1 Standards, the Cost of Quality, and Business Models
341(1)
9.2 Policies
341(4)
9.3 Processes
345(6)
9.4 Procedures
351(1)
9.5 Organizational Standards
352(1)
9.6 Graphical Representation of Processes and Procedures
353(23)
9.6.1 Some Pitfalls to Avoid
356(1)
9.6.2 Process Mapping
357(1)
9.6.3 ETVX Process Notation
357(9)
9.6.4 IDEF Notation
366(4)
9.6.5 BPMN Notation
370(6)
9.7 Process Notation of ISO/IEC 29110
376(7)
9.8 Case Study
383(5)
9.9 Personal Improvement Process
388(5)
9.10 Policies, Processes, and Procedures in the SQA Plan
393(1)
9.11 Success Factors
394(1)
9.12 Further Reading
395(1)
9.13 Exercises
396(1)
10 Measurement 397(48)
10.1 Introduction-the Importance of Measurement
397(5)
10.1.1 Standards, the Cost of Quality, and Software Business Models
401(1)
10.2 Software Measurement According to ISO/IEC/IEEE 12207
402(1)
10.3 Measurement According to ISO 9001
403(1)
10.4 The Practical Software and Systems Measurement Method
404(7)
10.5 ISO/IEC/IEEE 15939 Standard
411(7)
10.5.1 Measurement Process According to ISO 15939
412(1)
10.5.2 Activities and Tasks of the Measurement Process
412(1)
10.5.3 An Information Measurement Model of ISO 15939
412(6)
10.6 Measurement According to the CMMI Model
418(3)
10.7 Measurement in Very Small Entities
421(1)
10.8 The Survey as a Measurement Tool
421(4)
10.9 Implementing a Measurement Program
425(5)
10.9.1 Step 1: Management Commitment Build-Up
426(1)
10.9.2 Step 2: Staff Commitment Build-Up
427(1)
10.9.3 Step 3: Selection of Key Processes to be Improved
427(1)
10.9.4 Step 4: Identification of the Goals and Objectives Related to the Key Process
427(1)
10.9.5 Step 5: Design of the Measurement Program
427(1)
10.9.6 Step 6: Description of the Information System to Support Measurement
428(1)
10.9.7 Step 7: Deployment of the Measurement Program
428(2)
10.10 Practical Considerations
430(5)
10.10.1 Some Pitfalls with Regards to Measurement
432(3)
10.11 The Human Side of Measurement
435(4)
10.11.1 Cost of Measurement
438(1)
10.12 Measurement and the IEEE 730 SQAP
439(4)
10.12.1 Software Process Measurement
440(1)
10.12.2 Software Product Measurement
441(2)
10.13 Success Factors
443(1)
10.14 Further Reading
443(1)
10.15 Exercises
444(1)
11 Risk Management 445(44)
11.1 Introduction
445(9)
11.1.1 Risk, the Cost of Quality and Business Models
451(2)
11.1.2 Costs and Benefits of Risk Management
453(1)
11.2 Risk Management According to Standards and Models
454(12)
11.2.1 Risk Management According to ISO 9001
454(1)
11.2.2 Risk Management According to ISO/IECREEE 12207
455(1)
11.2.3 Risk Management According to ISO/IEC/IEEE 16085
456(3)
11.2.4 Risk Management According to the CMMI Model
459(2)
11.2.5 Risk Management According to PMBOK® Guide
461(1)
11.2.6 Risk Management According to ISO 29110
462(3)
11.2.7 Risk Management and the SQA According to IEEE 730
465(1)
11.3 Practical Considerations for Risk Management
466(12)
11.3.1 Risk Evaluation Step
468(6)
11.3.2 Risk Control Step
474(3)
11.3.3 Lessons Learned Activity
477(1)
11.4 Risk Management Roles
478(1)
11.5 Measurement and Risk Management
479(4)
11.6 Human Factors and Risk Management
483(2)
11.7 Success Factors
485(1)
11.8 Conclusion
486(1)
11.9 Further Reading
487(1)
11.10 Exercises
487(2)
12 Supplier Management and Agreements 489(25)
12.1 Introduction
489(1)
12.2 Supplier Requirements of ISO 9001
490(1)
12.3 Agreement Processes of ISO 12207
491(3)
12.4 Supplier Agreement Management According to the CMMI
494(2)
12.5 Managing Suppliers
496(1)
12.6 Software Acquisition Life Cycle
497(2)
12.7 Software Contract Types
499(6)
12.7.1 Fixed Price Contract
501(1)
12.7.2 Cost plus Percentage of Cost
502(1)
12.7.3 Cost plus Fixed Fee
502(1)
12.7.4 Risk Sharing
502(3)
12.8 Software Contract Reviews
505(5)
12.8.1 Two Reviews: Initial and Final
505(1)
12.8.2 Initial Contract Review
506(3)
12.8.3 Final Contract Review
509(1)
12.9 Supplier and Acquirer Relationship and the SQAP
510(1)
12.10 Success Factors
511(1)
12.11 Further Reading
512(1)
12.12 Exercises
512(2)
13 Software Quality Assurance Plan 514(27)
13.1 Introduction
514(4)
13.2 SQA Planning
518(19)
13.2.1 Purpose and Scope
518(1)
13.2.2 Definitions and Acronyms
518(1)
13.2.3 Reference Documents
519(1)
13.2.4 SQAP Overview-Organization and Independence
520(4)
13.2.5 SQAP Overview-Software Product Risk
524(1)
13.2.6 SQAP Overview-Tools
525(1)
13.2.7 SQAP Overview-Standards, Practices, and Conventions
525(1)
13.2.8 SQAP Overview-Effort, Resources, and Schedule
526(2)
13.2.9 Activities, Outcomes, and Tasks-Product Assurance
528(1)
13.2.10 Activities, Outcomes, and Tasks-Process Assurance
529(2)
13.2.11 Additional Considerations
531(5)
13.2.12 SQA Records
536(1)
13.3 Executing the SQAP
537(2)
13.4 Conclusion
539(1)
13.5 Further Reading
539(1)
13.6 Exercises
540(1)
Appendix
1. Software Engineering Code of Ethics and Professional Practice (Version 5.2)		 541(8)
Appendix
2. Incidents and Horror Stories Involving Software		 549(6)
Glossary - Abbreviations - Acronyms 555(21)
References 576(15)
Index 591
Claude Y. Laporte, PhD, has coordinated the development, implementation, and deployment of systems and software engineering processes and project management processes, and has trained software engineers in America, Europe, and Asia. Since 2000, he has been a professor at the École de technologie supérieure (ÉTS), a Canadian engineering school, where he teaches software engineering. In 2013, Professor Laporte was awarded an honorary doctorate for his contributions to software engineering. He is the Project Editor of the set of ISO/IEC 29110 systems and software engineering life cycle standards and guides developed specifically for Very Small Entities (VSEs). He has also written two French software engineering textbooks with Dr. April. Dr. Laporte is a co-author of another book targeted at managers of small systems engineering organizations.

Alain April, PhD, is a full professor of software engineering and IT at ÉTS University, Québec, Canada. He specializes in software quality assurance and IT process mapping/conformity in the industry transfer of Big Data HPC applications based on Spark, H2O.ai, and other cloud computing technologies applied to healthcare, construction, banking, and financial industries. Professor April has been developing healthcare HPC applications in the area of genomic visualization, genotyping sequencing, and whole genome sequencing, extending Berkeley's Adam data structure for HPC. These applied research projects deploy large-scale machine learning algorithms in research hospitals for specific use cases, such as type 2 diabetes early prediction and leukemia treatments in children.
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