| Preface |
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xiii | |
| Acknowledgments---Second Edition |
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xv | |
| The Author |
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xvii | |
| Suggested Reading |
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xix | |
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1 | (16) |
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1.1 Why a Management Book for the Plastics Industry |
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1 | (2) |
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1.2 Management as a Career |
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3 | (4) |
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1.3 What Six Things Management Must Do |
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7 | (10) |
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1.3.1 Organize the Business to Meet Market and Customer Needs |
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8 | (1) |
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1.3.2 Recognize and Manage Change |
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8 | (2) |
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1.3.3 Develop Company Goals and Get Everyone on Board with the Plan |
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10 | (1) |
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1.3.4 Continuously Appraise Performance and Provide Feedback |
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11 | (1) |
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12 | (1) |
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1.3.6 Ensure That the Business Is Increasingly Profitable |
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12 | (5) |
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2 Foundations of the Industry's Segments |
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17 | (12) |
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2.1 Polymer Manufacturing |
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17 | (4) |
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17 | (1) |
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2.1.2 Scale and Integration |
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18 | (1) |
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19 | (1) |
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20 | (1) |
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2.1.3.2 Distributors and Brokers |
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20 | (1) |
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2.2 Compounding---Key Factors |
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21 | (2) |
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21 | (1) |
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2.2.2 Supplier Relationships |
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22 | (1) |
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2.2.3 Geographic Dispersion for Customer Focus |
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22 | (1) |
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2.3 Distribution---Key Factors |
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23 | (3) |
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2.3.1 Customer Relationships |
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23 | (1) |
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2.3.2 Supplier Relationships |
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24 | (1) |
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2.3.3 Geographic Dispersion |
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25 | (1) |
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2.4 Processing---Key Factors |
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26 | (1) |
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26 | (1) |
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2.4.2 Customer Relationships |
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26 | (1) |
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2.5 Equipment, Additives, and Others |
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27 | (2) |
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27 | (1) |
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27 | (1) |
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2.5.3 Customer Relationships |
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28 | (1) |
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3 Technologies and Markets Shape a Company's Business |
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29 | (14) |
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29 | (8) |
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29 | (1) |
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3.1.1.1 Commodity and Semi-Commodity Materials |
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29 | (2) |
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3.1.1.2 High-Performance and Unique Materials |
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31 | (1) |
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3.1.1.3 Support Requirements |
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32 | (1) |
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3.1.2 Processing Equipment |
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32 | (1) |
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3.1.2.1 Equipment Types---Opportunities or Limitations? |
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33 | (1) |
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3.1.2.2 Full Service versus Specialist |
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34 | (1) |
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3.1.3 Patents, Trade Secrets, and Licensing |
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34 | (2) |
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3.1.4 Regulatory and Environmental Issues |
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36 | (1) |
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37 | (6) |
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37 | (1) |
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38 | (1) |
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39 | (1) |
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3.2.4 Electrical/Electronic |
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39 | (1) |
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40 | (1) |
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3.2.6 Industrial Components and Semifinished Shapes |
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41 | (1) |
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41 | (1) |
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41 | (1) |
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3.2.7.2 Aerospace and Military |
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41 | (2) |
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4 Company Culture, Organization, and Direction |
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43 | (16) |
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4.1 Size Matters---It's Intertwined with Culture |
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43 | (6) |
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4.1.1 Entrepreneurial Culture |
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45 | (1) |
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46 | (1) |
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46 | (1) |
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47 | (1) |
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4.1.5 Nationality/Ethnic Cultures |
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48 | (1) |
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4.2 Tailoring Organizational Form to Business Needs |
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49 | (4) |
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4.2.1 Organizing by Function |
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49 | (1) |
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4.2.2 Organizing by Product |
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50 | (1) |
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4.2.3 Organizing by Market |
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51 | (1) |
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4.2.4 Organizing by Geography |
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52 | (1) |
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4.2.5 Hybrid Organizations |
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52 | (1) |
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53 | (2) |
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4.4 The Board of Directors |
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55 | (4) |
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59 | (10) |
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59 | (1) |
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5.2 Managing and Integrating Functions |
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60 | (7) |
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5.2.1 Research & Development |
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61 | (2) |
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5.2.2 Sales and Marketing |
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63 | (1) |
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64 | (2) |
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66 | (1) |
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67 | (2) |
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6 Managing Globally and Sustainably |
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69 | (18) |
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6.1 What Is Globalization and What Is Its Effect? |
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69 | (10) |
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6.1.1 Globalization and Sectors of the Plastics Industry |
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73 | (1) |
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73 | (1) |
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74 | (1) |
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6.1.1.3 Polymer Manufacturing |
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74 | (1) |
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75 | (1) |
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75 | (1) |
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6.1.2 Strategies to Take Advantage of Globalization |
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75 | (1) |
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6.1.2.1 Weighting Defense versus Offense |
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75 | (2) |
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6.1.2.2 Things to Avoid or Beware of When Buying Globally |
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77 | (1) |
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6.1.2.3 Competing Globally through Partnerships |
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78 | (1) |
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79 | (8) |
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6.2.1 Separating Wishful Thinking from Reality with Respect to Sustainability |
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79 | (3) |
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6.2.2 Finding a Consistent, Practical Definition of Sustainability |
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82 | (1) |
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83 | (4) |
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87 | (22) |
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87 | (8) |
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89 | (1) |
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90 | (2) |
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92 | (1) |
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92 | (1) |
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7.1.5 Employment Agreements |
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93 | (2) |
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95 | (2) |
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7.2.1 Job Enrichment and Rotation |
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95 | (1) |
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7.2.2 Continuing Education |
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96 | (1) |
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7.3 Compensation and Reviews |
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97 | (1) |
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98 | (1) |
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7.5 Firing and Laying Off Personnel |
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99 | (4) |
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7.5.1 Firing and Laying Off Outside the United States |
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102 | (1) |
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7.6 Using Temporary Personnel |
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103 | (1) |
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104 | (1) |
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7.8 Plant and Laboratory Nonprofessional Personnel |
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105 | (4) |
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106 | (3) |
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109 | (14) |
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8.1 Analyzing Your Business |
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109 | (4) |
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8.1.1 Current Relative Profitability |
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110 | (2) |
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8.1.2 Relative Profitability Potential |
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112 | (1) |
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8.2 Benchmarks for Allocation of Costs |
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113 | (4) |
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8.2.1 Polymer Manufacturer |
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114 | (1) |
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115 | (1) |
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115 | (1) |
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116 | (1) |
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8.2.5 Machinery Manufacturer |
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117 | (1) |
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8.3 Measuring Your Results |
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117 | (6) |
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8.3.1 Achievements versus Planned Goals |
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117 | (1) |
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8.3.2 Financial Statements and Stock Valuation |
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118 | (1) |
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8.3.3 Customer Satisfaction |
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118 | (1) |
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8.3.4 Competitive Rankings and Analysis |
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119 | (4) |
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9 The Role of Acquisitions, Joint Ventures, and Divestitures |
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123 | (12) |
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124 | (1) |
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125 | (1) |
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9.3 Manufacturing Capacity |
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126 | (1) |
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9.4 Integrating Acquisitions into Existing Operations |
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126 | (1) |
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127 | (3) |
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9.6 Acquisitions versus Joint Ventures |
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130 | (1) |
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131 | (1) |
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9.8 The Challenges of Being Acquired |
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132 | (3) |
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9.8.1 Selling Your Company |
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133 | (1) |
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9.8.2 Surprise---Your Company Has Been Sold! |
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134 | (1) |
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135 | (14) |
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10.1 BASF---Using Breadth of Product Line and Manufacturing Integration |
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135 | (3) |
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10.1.1 BASF's History in Plastics |
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136 | (1) |
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10.1.2 The Effect of "Verbund" (Integration) on Product Line |
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137 | (1) |
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10.2 Victrex---A High Polymer Company |
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138 | (1) |
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10.3 LNP Engineering Plastics---Global Compounding |
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139 | (5) |
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140 | (1) |
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10.3.2 LNP's Business Strategies |
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141 | (1) |
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10.3.2.1 Focus on Customer Needs |
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141 | (1) |
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10.3.2.2 Decentralize Manufacturing |
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142 | (1) |
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10.3.2.3 Regional Management, Globally Coordinated |
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143 | (1) |
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10.3.2.4 Patented Technology for Marketing Strength |
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144 | (1) |
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10.4 Modified Plastics---Regional Compounding |
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144 | (2) |
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10.4.1 Using a Time Zone against Larger Competitors |
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145 | (1) |
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10.5 Maguire Products---Auxiliary Machinery |
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146 | (1) |
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146 | (3) |
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149 | (2) |
| Index |
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151 | |