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Technology Run Amok: Crisis Management in the Digital Age 1st ed. 2019 [Paperback / softback]

  • Format: Paperback / softback, 150 pages, height x width: 210x148 mm, weight: 454 g, 3 Illustrations, black and white; XXIII, 150 p. 3 illus., 1 Paperback / softback
  • Pub. Date: 25-Sep-2018
  • Publisher: Springer International Publishing AG
  • ISBN-10: 3319957406
  • ISBN-13: 9783319957401
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  • Format: Paperback / softback, 150 pages, height x width: 210x148 mm, weight: 454 g, 3 Illustrations, black and white; XXIII, 150 p. 3 illus., 1 Paperback / softback
  • Pub. Date: 25-Sep-2018
  • Publisher: Springer International Publishing AG
  • ISBN-10: 3319957406
  • ISBN-13: 9783319957401
Other books in subject:
The recent data controversy with Facebook highlights that the tech industry as a whole was utterly unprepared for the backlash it faced as a result of its business model of selling user data to third parties. Despite the predominant role that technology plays in all of our lives, the controversy also revealed that many tech companies are reactive, rather than proactive, in addressing crises.





This book examines society's failure to manage technology and its resulting negative consequences. Mitroff argues that the "technological mindset" is responsible for society's unbridled obsession with technology and unless confronted, will cause one tech crisis after another. This trans-disciplinary text, edgy in its approach, will appeal to academics, students, and practitioners through its discussion of the modern technological crisis.
1 Introduction
1(10)
2 The Revolution of Everything
11(10)
3 It's All About Systems
21(8)
4 Wicked Messes: The Pioneering Work of Horst Rittel and Russ Ackoff
29(10)
5 The Psychodynamics of Messes: The Pioneering Work of Melanie Klein and Donald Winicott
39(10)
6 Why Bigger Is Not Always Better, Further Thoughts on Complex, Messy Systems
49(6)
7 Big Data ≠ Big Wisdom: Mismanaging Twenty-First-Century Problems with Nineteenth-Century Thinking
55(4)
8 The Ethics of Complex Messy Systems
59(10)
9 How Technology Both Enhances and Diminishes Our Humanity
69(12)
10 Contesting The Technological Mindset: A Humanistic Mindset
81(6)
11 Crisis Management: Coping with Technology
87(20)
12 Inquiry Systems, William James, John Dewey, Edward Singer, C. West Churchman
107(22)
13 Future Crises, William James, John Dewey, Edward Singer, C. West Churchman
129(6)
14 Epilogue
135(8)
Index 143
Ian Mitroff is Senior Affiliate of The Center for Catastrophic Risk Management, University of California - Berkeley, USA. He is Professor Emeritus of the Annenberg School of Communication and the Marshall School of Business, University of Southern California, USA, where he was the Harold Quinton Distinguished Professor of Business Policy. Dr. Mitroff is regarded as one of the founders of the discipline of Crisis Management and founded and directed the USC Center for Crisis Management. Known for his thinking and writing on a wide range of business and societal issues, he is the author of 37 books and is a frequent blogger for the Huffington Post.