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The organisational context |
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1 | (18) |
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Business context and the e-environment |
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3 | (1) |
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Drivers for information and records management |
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3 | (3) |
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Information as a corporate asset |
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6 | (4) |
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Information management vs. records management vs. knowledge management |
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10 | (2) |
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Purpose, value and role of records -- evidence and information |
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12 | (4) |
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12 | (1) |
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13 | (3) |
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Record formats in the hybrid environment |
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16 | (2) |
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Electronic records, i.e. born digital and in different digital formats |
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16 | (1) |
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16 | (1) |
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17 | (1) |
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Issues to address -- questions to answer The organisational context |
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18 | (1) |
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Challenges of the dynamic e-environment for records management |
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19 | (16) |
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19 | (5) |
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E-records, their special nature and understanding the issues |
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24 | (6) |
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Managing a paper letter vs. its corresponding word-processed file |
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30 | (2) |
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Role of metadata and functional requirements |
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32 | (2) |
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Issues to address -- questions to answer Challenges of the dynamic electronic environment for records management |
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34 | (1) |
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How to manage records in your organisation |
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35 | (24) |
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Making the vision a reality |
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35 | (3) |
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Models for managing records |
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38 | (6) |
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39 | (3) |
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The records continuum model |
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42 | (2) |
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Roles, responsibilities and repositories |
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44 | (2) |
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ISO 15489 -- a framework for records management |
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46 | (2) |
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DIRKS -- a methodology for designing and implementing recordkeeping systems |
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48 | (3) |
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Choosing the best approach for your organisation |
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51 | (2) |
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Monitoring, measuring and managing performance |
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53 | (3) |
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56 | (1) |
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Issues to address -- questions to answer How to manage records in your organisation |
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57 | (2) |
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Managing records for legal and regulatory compliance |
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59 | (14) |
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60 | (4) |
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61 | (1) |
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Legal admissibility of electronic records |
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62 | (1) |
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63 | (1) |
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Laws, standards and regulations |
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64 | (9) |
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Freedom of Information, Data Protection and Human Rights Acts |
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65 | (2) |
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Electronic Communications and Regulation of Investigatory Powers Acts |
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67 | (1) |
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The Environmental Information Regulations |
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68 | (1) |
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Sector specific requirements |
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69 | (1) |
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National and International standards |
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69 | (1) |
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Further sources of information |
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70 | (3) |
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Risk management and business continuity |
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73 | (10) |
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75 | (7) |
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75 | (2) |
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77 | (2) |
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79 | (2) |
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Disaster management and recovery |
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81 | (1) |
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82 | (1) |
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Scheduling Records for Retention |
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83 | (16) |
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The lynchpin of records management? |
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83 | (1) |
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Retention or disposal schedules |
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84 | (1) |
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Developing a retention schedule |
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85 | (10) |
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Functional or business activity approach |
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86 | (1) |
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Records of common vs. core functions |
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87 | (1) |
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Collecting information for retention scheduling |
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88 | (2) |
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90 | (2) |
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Deciding how long to keep records |
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92 | (2) |
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Official records, copies and transitory records |
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94 | (1) |
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Implementation and maintenance |
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95 | (1) |
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Scheduling legacy records |
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96 | (1) |
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97 | (2) |
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Approaches to managing e-records |
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99 | (14) |
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100 | (2) |
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Procedures for managing e-records over time |
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102 | (3) |
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105 | (3) |
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Approaches to integrating electronic recordkeeping into business operations |
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108 | (3) |
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EDRMS or ERMS for whole or part |
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108 | (1) |
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Embed records management functionality within business processes |
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109 | (2) |
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111 | (2) |
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Managing email in practice |
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113 | (16) |
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114 | (1) |
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115 | (2) |
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117 | (8) |
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The Department of Long Term Planning |
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118 | (2) |
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120 | (3) |
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123 | (2) |
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Comparison of the options |
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125 | (2) |
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Further guidance on managing email |
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127 | (2) |
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Making the case for records management |
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129 | (6) |
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129 | (1) |
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Preparing the business case |
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130 | (3) |
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Presenting the business case |
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133 | (2) |
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135 | (8) |
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143 | (8) |
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Appendix B: Glossary of terms |
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151 | (4) |
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Appendix C: Selected further resources |
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155 | (6) |
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155 | (1) |
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156 | (1) |
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157 | (1) |
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Professional associations |
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158 | (3) |
| Index |
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161 | |