The author of Successful Outsourcing and Multi-Sourcing is a practitioner heading an operation that handles 500 million customer contacts a year with less than 30 staff, through both outsourcing and multi-sourcing. As well as a focus on multi-sourci...Loe edasi...
This book offers a sociological account of the process by which companies institute outsourcing in their organization. Drawing on qualitative data, it examines the ways in which internal outsourcing in the IT and HR professions negatively affects wo...Loe edasi...
Examines the impact of outsourcing on the field of technical communication. This title addresses the needs of graduate students, faculty, and technical communicators who want to teach, practice, or conduct research in this area. It explores issues o...Loe edasi...
Examining the role of outsourcing in Japan, Europe and the United States, this book takes a broad standpoint on this important practice in contemporary business....Loe edasi...
