Written for those interested in the topic of "shared knowledge" in organizations, this edited volume brings together a variety of themes and perspectives that emerge when multidisciplinary scholars examine this important subject. The papers were presented at a conference designed to bring together behavioral scientists who were interested in the creation, conversation, distribution, and protection of knowledge in organizations.
The editors bring together a distinguished group of social psychologists who have made important contributions to social cognition and group processes. They cast a wide net in terms of the topics covered and challenged the authors to think about how their research applies to the management or mismanagement of knowledge in organizations. The volume is divided into three sections: knowledge systems, emotional-motivational systems, and communication and behavioral systems. A final conclusion chapter discusses and integrates the various contributions.
About the Editors vii Contributors ix Foreword xi Preface xiii Introduction xv Part I Knowledge Systems Transactive Memory: Learning Who Knows What in Work Groups and Organizations 3(30) Richard L. Moreland ``Saying Is Believing Effects: When Sharing Reality About Something Biases Knowledge and Evaluations 33(16) E. Tory Higgins The Uncertain Role of Unshared Information in Collective Choice 49(22) Garold Stasser Dirty Secrets: Strategic Uses of Ignorance and Uncertainty 71(20) David M. Messick Part II Emotional and Motivational Systems Effects of Epistemic Motivation on Conservatism, Intolerance, and Other System-Justifying Attitudes 91(26) John T. Jost Arie W. Kruglanski Linda Simon Accountability Theory: Mixing Properties of Human Agents With Properties of Social Systems 117(22) Philip E. Tetlock Some Like It Hot: The Case for the Emotional Negotiator 139(24) Leigh L. Thompson Janice Nadler Peter H. Kim Social Uncertainty and Collective Paranoia in Knowledge Communities: Thinking and Acting in the Shadow of Doubt 163(32) Roderick M. Kramer Part III Communication and Behavioral Systems Normative Influences in Organizations 195(18) Robert B. Cialdini Renee J. Bator Rosanna E. Guadagno Entrepreneurs, Distrust, and Third Parties: A Strategic Look at the Dark Side of Dense Networks 213(32) Ronald S. Burt What Newcomers See and What Oldtimers Say: Discontinuities in Knowledge Exchange 245(22) Deborah H. Gruenfeld Elliott T. Fan Knowledge Transmission in Work Groups: Helping Newcomers to Succeed 267(30) John M. Levine Richard L. Moreland Organizational Learning and New Product Development: CORE Processes 297(30) Fernando Olivera Linda Argote Themes and Variations in Shared Cognition in Organizations 327(22) Terry L. Boles Author Index 349(12) Subject Index 361
John M. Levine, David M. Messick, Leigh L. Thompson
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