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E-raamat: Transformation and Your New EHR: The Communications and Change Leadership Playbook for Implementing Electronic Health Records [Taylor & Francis e-raamat]

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  • Formaat: 180 pages, 20 Illustrations, black and white
  • Sari: HIMSS Book Series
  • Ilmumisaeg: 30-Jun-2021
  • Kirjastus: Productivity Press
  • ISBN-13: 9780429447402
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  • Taylor & Francis e-raamat
  • Hind: 47,08 €*
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  • Tavahind: 67,25 €
  • Säästad 30%
Transformation and Your New EHR: The Communications and Change Leadership Playbook for Implementing Electronic Health RecordsSuurem pilt
  • Formaat: 180 pages, 20 Illustrations, black and white
  • Sari: HIMSS Book Series
  • Ilmumisaeg: 30-Jun-2021
  • Kirjastus: Productivity Press
  • ISBN-13: 9780429447402
Teised raamatud teemal:
Taylor & Francis e-raamatudRohkem infot Taylor & Francis e-raamatute kohta
Raamatu kodulehekülg: https://www.taylorfrancis.com/books/9780429447402

Transformation and Your New EHR offers a robust communication and change leadership approach to support electronic health record (EHR) implementations and transformation journeys. This book highlights the approach and philosophy of communication, change leadership, and systems and process design, giving readers a practical view into the successes and failures that can be experienced throughout the evolution of an EHR implementation.

Foreword ix
Acknowledgments xiii
Authors xvii
Introduction xxi
1 Overview of Communications and Change Leadership Model
1(26)
Current State
2(2)
Transition State
4(2)
Future State
6(3)
Communications Framework
9(1)
Communications Infrastructure
10(1)
Centralized versus Decentralized Communications
11(2)
Communications Review and Approval Process
13(2)
Communications Timing and Project Milestones
15(1)
Communications Channels
15(2)
FHR Implementation Phases
17(10)
2 Vision: Current State Baseline Assessment and Strategy Development
27(14)
Introducing the People
27(1)
Key Objectives and Message Points
27(4)
Communications Tools
31(1)
Assessment and Strategy Development
32(1)
Objectives and Key Message Points
33(1)
Communications Tools
33(1)
Defining the Vision
34(1)
Key Objectives and Message Points
34(2)
Overarching Vision Messages
36(1)
Communications Tools/Activities
37(4)
3 Plan: Developing Stakeholder Buy-In
41(18)
Communications Strategy and Launch
41(1)
Key Objectives and Message Points
41(4)
Communications Tools
45(2)
Physician Engagement
47(1)
Key Objectives and Message Points
47(1)
Communications Tools
48(3)
Early Adopter Engagement and Involvement in System Workflow Decisions
51(1)
Key Objectives and Message Points
51(1)
Communications Tools
52(7)
4 Engage and Train End Users
59(18)
Training: End Users and Providers
59(4)
Audience
63(1)
Key Objectives and Message Points
63(1)
Communications Tools
64(4)
Training and Refreshers: Superusers and Supplemental At-The-Elbow Support
68(1)
Audience
68(1)
Key Objectives and Message Points
68(2)
Communications/Engagement Tools
70(1)
Key Considerations and Lessons Learned
71(1)
Training: Specialty Provider Trainers
72(1)
Audience
72(1)
Key Objectives and Message Points
73(1)
Key Considerations and Lessons Learned
73(1)
Operations: Technical and Workflow Dress Rehearsals
73(1)
Audience
73(1)
Key Objectives and Message Points
74(1)
Communications Tools
74(1)
Key Considerations and Lessons Learned
74(3)
5 Prepare for Launch: Technical and Operational Readiness
77(48)
Pre Go-Live Changes
77(4)
Audience
81(1)
Key Objectives and Message Points
81(1)
Communications Tools
82(2)
Operational Readiness
84(1)
Operational Readiness Lead
85(1)
Integrated Workgroups
86(1)
Operational Workgroups
86(5)
Operational Readiness Checklist
91(12)
Key Considerations and Lessons Learned
103(1)
Individual Readiness
103(1)
Audience
104(1)
Key Objectives and Message Points
104(1)
Communications Tools
105(3)
System Demos and Simulations
108(2)
Go-Live Logistics
110(4)
Final Preparation and Motivation
114(2)
Metrics Strategy
116(1)
Surveys
116(1)
Email Readership Tracking System
117(2)
Web Readership Tracking System
119(1)
Measurement Themes
120(2)
The Communicator's Challenge
122(3)
6 Launch
125(14)
Go-Live: Cutover
127(1)
Audience
127(1)
Key Objectives and Message Points
127(1)
Communications Tools
127(3)
Go-Live: Cutover 1 Week
130(1)
Audience
131(1)
Key Objectives and Message Points
132(1)
Communications Tools
132(3)
Timing
135(1)
Key Considerations and Lessons Learned
136(2)
Go-Live: Cutover + 2-4 Weeks (Normalization)
138(1)
Timing
138(1)
Key Objectives and Message Points
138(1)
7 Life After Go-Live
139(12)
Post Go-Live: Break-Fix, Optimizations, and Enhancements
139(1)
Audience
139(2)
Key Objectives and Message Points
141(1)
Communications Tools
141(2)
Post Go-Live: Scheduled Downtimes and Maintenance
143(1)
Audiences
144(1)
Key Objectives and Message Points
144(1)
Communications Tools
145(4)
Post Go-Live: New Releases and Upgrades
149(1)
Key Objectives and Message Points
149(2)
Index 151
Dennis R. Delisle, Andy McLamb, Samantha Inch
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