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25 Essential Skills and Strategies for the Professional Behavior Analyst: Expert Tips for Maximizing Consulting Effectiveness [Kõva köide]

(Florida State University, USA), (Behavior Management Consultants, Florida, USA)
  • Formaat: Hardback, 342 pages, kõrgus x laius: 229x152 mm, kaal: 800 g, 7 Line drawings, black and white
  • Ilmumisaeg: 28-Oct-2009
  • Kirjastus: Routledge
  • ISBN-10: 0415800676
  • ISBN-13: 9780415800679
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  • Formaat: Hardback, 342 pages, kõrgus x laius: 229x152 mm, kaal: 800 g, 7 Line drawings, black and white
  • Ilmumisaeg: 28-Oct-2009
  • Kirjastus: Routledge
  • ISBN-10: 0415800676
  • ISBN-13: 9780415800679
Teised raamatud teemal:

25 Essential Skills & Strategies for the Professional Behavior Analyst is a much needed guidebook for behavior analysts who want to become successful at consulting. Jon Bailey and Mary Burch present five basic skills and strategy areas that professional behavior analysts need to acquire. This book is organized around those five areas, with a total of 25 specific skills presented within those topics. Every behavior analyst, whether seasoned or beginning, should have this book.

Acknowledgments xix
Preface xxi
SECTION ONE Essential Business Skills
Chapter 1 Business Etiquette
3
Our Current Image
4
First Impressions Count
5
I See London, I See France
6
Getting to Know You
8
Meeting Etiquette
9
Business Meals
10
When in Rome
10
Cell Phones and Text Messaging Manners
11
Impression Management
12
Summary
13
For Further Reading
14
Chapter 2 Assertiveness
15
Assertiveness on Behalf of Your Client
16
Assertive Behaviors in Meetings
17
Assertive Affect
18
Assertiveness on Your Own Behalf
19
Just Say "No"
21
How to Say "No"
22
Please Explain Yourself
22
Educating Others
23
How About This Instead?
24
Saying "No" Is Hard to Do
24
Ask for What You Want
24
How Am I Doing?
25
Summary
25
For Further Reading
26
Chapter 3 Leadership
27
Leadership Behaviors: How to Get Started
28
Visible Leadership: Participating in and Running a Meeting
30
Leadership 101: First Steps
32
It's Your Turn: Running a Meeting
33
What Do You Think? Getting Others to Participate
33
You Can't Do It All: The Importance of Delegating
34
Leadership in the Workplace
34
Invisible Leadership
35
Summary
36
For Further Reading
36
Chapter 4 Networking
37
So What Is Networking?
38
How Networking Can Benefit You
39
Two Types of Networking for Behavior Analysts
40
Networking With Nonbehavioral People
40
Networking With Other Behavior Analysts
41
Networking Behaviors
42
Appearance
42
Attitude
42
Equipment
43
Specifics of Behavioral Networking
44
Networking Follow-up
45
Virtual Networking
46
Intentional Networking the Modern Way
46
Payoff
47
Networking Ethics
48
Summary
48
For Further Reading
48
Chapter 5 Public Relations
49
Help From Your National Association
57
Summary
58
For Further Reading
58
Chapter 6 Total Competence in Applied Behavior Analysis and in Your Specialty
59
Total Competence in Applied Behavior Analysis
60
Total Competence in Your Specialty
62
Monitoring Your Own Practice
63
Knowing When to Decline a Case
64
Developing Competence in a New Area
65
Summary
66
For Further Reading
66
Chapter 7 Ethics in Daily Life
67
Daily Ethical Challenges
68
Integrity
68
Competence
69
Confidentiality
69
Dual Relationships
69
Functional Assessment
70
Right to Effective, Least Restrictive Treatment
71
Ongoing Data Collection
72
Terminating Clients
72
Dealing With Colleagues
73
Behavioral Colleagues
73
Nonbehavioral Colleagues
76
Summary
77
For Further Reading
77
SECTION TWO Basic Consulting Repertoire
Chapter 8 Interpersonal Communications
81
What Makes a Person Likeable?
82
Interpersonal Skills for Behavior Analysis Settings
82
Interpersonal Communications With Clients
83
Interpersonal Communications With Everyone Else
90
Communicating With Your Boss or Supervisor
90
Communicating With Colleagues
91
Communicating With Direct Reports
93
Summary
94
For Further Reading
95
Chapter 9 Persuasion and Influence
97
Influence
99
Tactics of Influence
100
Framing
100
Information
101
Technical Expertise
102
Persuasion
102
Having Credibility
103
Understanding Your Audience
104
Making a Solid Case
104
Effectively Communicating
105
Summary
107
For Further Reading
107
Chapter 10 Negotiation and Lobbying
109
Negotiation
110
Negotiation: The Behavioral Way
110
The Need for Negotiating and Lobbying
113
Where Does Behavior Analysis Fit In? Why Do We Have to Negotiate?
114
Lobbying
116
Establishing Yourself as a Reinforcer
117
Ask Questions to Get Information
117
Assess the Teacher's Response
118
Tips on Negotiation
119
Summary
120
For Further Reading
121
Chapter 11 Public Speaking
123
Need for Public Speaking Skills
124
How to Get Started
125
Standard Techniques for Public Speaking
126
Preparing Your Talk
126
Room Setup and Equipment Check
128
Lighting and Temperature
129
Audience Seating
130
Testing the Equipment
130
Music: Moving From Acceptable to World Class
131
Meet and Greet
131
Delivery
132
Creating an Excellent Slide Show
133
Summary
135
For Further Reading
136
SECTION THREE Applying Your Behavioral Knowledge
Chapter 12 Handling Difficult People
139
Dealing With Volunteers or Mediators
140
Dealing With Direct Reports
145
Dealing With Colleagues and Peers
146
Dealing With Upper Management: Presidents, Vice Presidents, and CEOs
147
Are You the Difficult Person?
148
Difficult People Aren't Easy
150
You Can't Win 'Em All
150
Summary
151
For Further Reading
152
Chapter 13 Think Function
153
Trouble in the Mall
154
Think Function at Work and at Home
157
Think Function in the Workplace: Reading Subtle Signs
158
Case of the Chatty Cubicle Mate
159
Hostile Information Technology Director (the Company Computer Guru)
160
Distant Parents
161
Summary
161
For Further Reading
162
Chapter 14 Use Shaping Effectively
163
Ethics of Shaping
164
Develop the Shaping Habit
166
Everyday Behavior Shaping
168
Summary
171
For Further Reading
171
Chapter 15 Can You Show Me That?: The Key to Effective Consulting
173
"Can You Show Me That?" Five Words That Can Improve the Bottom Line
174
Seeing for Yourself
176
From the Boardroom to the Kitchen: Teaching Supervision to Mid-Level Administrators
177
Supervising Means Watching People Work
178
Modeling Reinforcement
179
What If They Can't Show You?
180
Summary
182
For Further Reading
182
Chapter 16 Performance Management
183
Behavior Analysis in Business, Industry, and Organizational Settings
184
Collecting Baseline Data
185
Looking for Functional Variables
187
Antecedents
188
Equipment and Environmental Variables
190
Process Analysis
191
Training
193
Contingencies of Reinforcement
193
Summary
198
For Further Reading
199
SECTION FOUR Vital Work Habits
Chapter 17 Time Management the Behavioral Way
203
How to Waste Time
204
Getting Things Done
206
Time Management the Behavioral Way
208
Time Management via Behavior Management
210
Honesty Is the Best Policy
211
Summary
212
For Further Reading
212
Chapter 18 Become a Trusted Professional
213
Achieving Trust
215
Developing Trust
216
Getting Started Building Trust
216
Trust
217
Be Transparent
217
Be Responsive
218
Use Caring
219
Be Sincere
220
Be Trustworthy
221
Becoming a Trusted Professional Is Essential for Behavior Analysts
222
Summary
223
For Further Reading
223
Chapter 19 Learn to Deal Behaviorally With Stress
225
Common Symptoms, Standard Solutions
226
Organizational Change to Handle Stress
227
External Stressors
228
What to Do About Stress: A Behavioral Approach
229
Step 1: Pinpoint the Stressful Emotions, Feelings, and Behaviors
230
Step 2: Perform a Functional Analysis
231
Step 3: Develop a Short-Term Intervention
233
Step 4: Develop and Adopt a Long-Term Plan
233
Summary
234
Chapter 20 Knowing When to Seek Help (and How to Receive Feedback)
235
Social Contingencies of Supervision
236
When to Seek Help
237
Social Cues for Behavioral Consultants
239
What Should You Do?
240
Receiving Feedback
240
Step 1: Request Feedback
240
Step 2: Take Notes
241
Step 3: Listen Intently, Ask Questions, and Be Engaged
241
Step 4: Make a Record of Your Feedback Session
242
Step 5: Develop a Plan of Action
242
Step 6: Report Back
242
Step 7: Ask for a Follow-up Meeting
243
Summary
243
For Further Reading
244
SECTION FIVE Advanced Consulting Strategies
Chapter 21 Critical Thinking
247
Casual Thinking Versus Critical Thinking
248
Critical Thinking in Action
249
Facilitated Communication: The Poster Child for Failed Critical Thinking
253
Critical Thinking Goes to Work
254
Summary
255
For Further Reading
256
Chapter 22 Creative Problem Solving and Troubleshooting
257
Phase 1: Creative Problem Solving
258
Unlimited Resources
258
Where Else Would It Work?
260
Flipping It
262
Phase 2: Troubleshooting
263
What Can Go Wrong?
264
Troubleshooting Tip 1
265
Troubleshooting Tip 2
265
Troubleshooting Tip 3
265
Troubleshooting Tip 4
265
Troubleshooting Tip 5
266
Summary
266
For Further Reading
266
Chapter 23 Understanding and Using Power
267
Small-Scale Power
268
Sources of Power
269
Job Title
269
Relational Power
270
Personal Power
270
Soft Power
271
Who Are You? What Are Your Goals?
272
Summary
274
For Further Reading
274
Chapter 24 Training, Coaching, and Mentoring
275
Training
275
Traditional Training
276
Behavioral Training Model
277
Coaching
279
Step 1: Observation
280
Step 2: Discussion
281
Step 3: Active Coaching
281
Step 4: Follow-up
282
Mentoring
282
Summary
283
For Further Reading
283
Chapter 25 Aggressive Curiosity
285
Curiosity Versus Aggressive Curiosity
288
How to Increase Your Aggressive Curiosity
289
Read Broadly
289
Keep a Notebook
290
Watch Indie Films
290
Meet New People
290
Question Conventional Wisdom
291
Ask the Function Question
291
Challenge the Status Quo
292
Summary
292
For Further Reading
292
Conclusions: Action Plan for Behavior Analysts 295
Postscript 297
Appendix: Rate Your Professional Skills 299
References and Recommended Readings 301
Index 309
Jon Bailey, Mary Burch