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APICS CSCP Exam Success: A Guide to Achieving Certification on Your First Attempt [Pehme köide]

  • Formaat: Paperback / softback, 400 pages, kõrgus x laius x paksus: 235x190x20 mm, kaal: 694 g, 225 illustrations, figures, and tables.
  • Ilmumisaeg: 30-Aug-2018
  • Kirjastus: J Ross Publishing
  • ISBN-10: 1604271299
  • ISBN-13: 9781604271294
  • Formaat: Paperback / softback, 400 pages, kõrgus x laius x paksus: 235x190x20 mm, kaal: 694 g, 225 illustrations, figures, and tables.
  • Ilmumisaeg: 30-Aug-2018
  • Kirjastus: J Ross Publishing
  • ISBN-10: 1604271299
  • ISBN-13: 9781604271294
As the need for global supply chain professionals continues to grow, the desire for individuals who have earned their Certified Supply Chain Professional (CSCP) credential has become a key employer requirement and differentiator. This unique study guide, used in conjunction with the APICS CSCP Learning System and Exam Content Manual, presents key terminology, concepts, exercises, calculations, and practice exam questions certification candidates need to pass the CSCP exam on their first attempt.

As the need for global supply chain professionals continues to grow, the desire for individuals who have earned their Certified Supply Chain Professional (CSCP) credential has become a key employer requirement and differentiator. This unique study guide, used in conjunction with the APICS CSCP Learning System and Exam Content Manual, presents key terminology, concepts, exercises, calculations, and practice exam questions certification candidates need to pass the CSCP exam on their first attempt.Key Features • Explains over 1,000 key terms, concepts, calculations, and relationships that practitioners must know to pass the APICS CSCP exam on their first attempt • Supplies exercises to help ensure readers grasp the topics presented in each chapter • Presents over 50 calculations with workable examples needed to understand and identify the correct answers to many of the questions raised on the certification exam • Provides over 400 practice exam questions to help prepare readers for the actual exam and identify gaps in their mastery of the CSCP body of knowledge, thus focusing study time • Walks users through the exam sign-in process, the exam itself, and offers proven tips that will increase their probability of selecting the “best” answer to each multiple-choice question on the actual exam • Furnishes users with a 75 question CSCP practice exam and a means to access readiness for the actual exam • WAV offers downloadable answers to the 25 exercises and the 75 question practice exam presented in the study guide, a table that will help test the users understanding and recall of key terms and concepts, and online access to an additional 150 question CSCP practice exam—available from the Web Added Value Download Resource Center at www.jrosspub.com
Preface xiii
Introduction xvii
Acknowledgments xxi
About the Authors xxiii
WAV xxvii
Chapter 1 Supply Chain Management 1(10)
Supply Chain Overview
1(1)
Supply Chain Objectives
1(2)
Efficient Supply Chain
3(1)
Responsive Supply Chain
3(1)
Supply Chain Vertical Integration
4(1)
Supply Chain Horizontal or Lateral Integration
4(1)
Supply Chain Keiretsu Integration
4(1)
Supply Chain Value Chain
5(1)
Supply Chain Value Stream
5(1)
Supply Chain Value Stream Mapping
5(2)
Key Terminology
7(1)
CSCP Exam Practice Questions on SCM
8(2)
Answers to CSCP Exam Practice Questions on SCM
10(1)
Chapter 2 Supply Chain Reference Model 11(14)
SCOR Background
11(1)
Basic Supply Chain Model
11(2)
Supply Chain Structures
13(1)
SCOR Level 1 and Level 2 Metrics
14(3)
Manufacturing Environments
17(1)
Key Terminology
18(2)
CSCP Exam Practice Questions on the SCOR Model
20(2)
Answers to CSCP Exam Practice Questions on the SCOR Model
22(3)
Chapter 3 Logistics Fundamentals 25(8)
Logistics
25(1)
Supply Chain Integration
25(1)
Logistics Service Providers
26(1)
Substituting Information for Inventory
27(1)
Reverse Logistics
27(2)
Key Terminology
29(2)
CSCP Exam Practice Questions on Logistics Fundamentals
31(1)
Answers to CSCP Exam Practice Questions on Logistics Fundamentals
32(1)
Chapter 4 Logistics Functions 33(20)
Logistics
33(1)
Warehouse Objectives
33(1)
Owned versus Leased Warehouses
33(1)
Warehouse Functions
34(1)
Warehouse Activities
34(2)
Impact of Adding Warehouses
36(1)
Temporary Material Storage
37(1)
Intermodal Types
37(2)
Line Haul Shipping Costs
39(1)
Value and Packaging Density
39(1)
Transportation Stakeholder Goals
40(1)
Transportation Modes
41(1)
Types of Carriers
42(1)
Shipping, Pickup, and Delivery Conflicts
43(1)
Mechanized Systems
44(2)
Key Terminology
46(2)
CSCP Exam Practice Questions on Logistics Functions
48(2)
Answers to CSCP Exam Practice Questions on Logistics Functions
50(3)
Chapter 5 Import/Export Logistics 53(14)
Import/Export Logistics Provider Participants
53(1)
Import/Export Participants
54(1)
Global Order Flow Air Participants
55(1)
Import/Export Financial Consideration Terms
56(2)
Multicountry Strategy
58(1)
Intellectual Property, Software, and Technology Licensing
59(1)
Key Terminology
59(3)
CSCP Exam Practice Questions on Import/Export Logistics
62(3)
Answers to CSCP Exam Practice Questions on Import/Export Logistics
65(2)
Chapter 6 Sustainability, Regulatory, and Security Procedures 67(10)
Sustainability
67(2)
Security
69(1)
Risk Standards
69(1)
International Organization for Standardization
70(3)
Sustainability and Regulatory Compliance
73(1)
Key Terminology
73(2)
CSCP Exam Practice Questions on Sustainability,
Regulatory, and Security Procedures
75(1)
Answers to CSCP Exam Practice Questions on Sustainability, Regulatory, and Security Procedures
76(1)
Chapter 7 Marketing 77(14)
Marketing
77(1)
Business Plan
78(1)
Supply Chain Network Modeling
79(1)
Operations Research
79(1)
Identification of Segments
79(2)
Voice of the Customer
81(1)
Communication
81(1)
Measuring Customer Service
82(1)
Key Terminology
83(1)
CSCP Exam Practice Questions on Marketing
84(4)
Answers to CSCP Exam Practice Questions on Marketing
88(3)
Chapter 8 Demand Management 91(16)
Demand
91(1)
Forecast Information
92(1)
Forecast Process
92(1)
Basic Time-Series Forecasting Methods
93(2)
Simple Regression
95(1)
Multiple Regression
96(1)
Seasonal Index
96(1)
Forecast Error Measurements
97(3)
Demand Manager's Role
100(1)
Key Terminology
100(2)
CSCP Exam Practice Questions on Demand and the Forecasting Process
102(3)
Answers to CSCP Exam Practice Questions on Demand and the Forecasting Process
105(2)
Chapter 9 Customer Relationship Management Strategy 107(10)
CRM Strategy
107(1)
CRM Implementation Process
108(1)
CRM Strategy by Customer Type
109(1)
CRM Technology Tools
110(1)
Four Levels of CRM Implementation
111(1)
Successful CRM Implementation Key Activities
112(1)
Customer Lifetime Value
112(1)
CRM Implementation Challenges
113(1)
Cultural Issues Impacting CRM and SRM
113(1)
Key Terminology
113(1)
CSCP Exam Practice Questions on CRM Strategy
114(2)
Answers to CSCP Exam Practice Questions on CRM Strategy
116(1)
Chapter 10 Product Design 117(8)
Product Design Impact
117(3)
Product Design Approaches
120(2)
Key Terminology
122(1)
CSCP Exam Practice Questions on Product Design
123(1)
Answers to CSCP Exam Practice Questions on Product Design
124(1)
Chapter 11 Manufacturing Planning and Control, Master Planning, and Sales and Operations Planning 125(12)
Manufacturing Planning and Control
125(1)
Master Planning
126(1)
Sales and Operations Planning
126(4)
Aggregate Strategies
130(1)
S&OP Communications Process
131(1)
Delivery Lead Time
131(1)
Key Terminology
132(1)
CSCP Exam Practice Questions on MPC, Master Planning, and S&OP
132(3)
Answers to CSCP Exam Practice Questions on MPC, Master Planning, and S&OP
135(2)
Chapter 12 Strategic and Business Planning 137(16)
Strategy
137(1)
Balanced Scorecard™
138(1)
Business Strategy Types
139(1)
Organizational Strategy
140(2)
Relationships
142(1)
Organizational Design and Supply Chain Management Evolution
143(1)
Stages of Supply Chain Management Evolution
144(2)
Key Terminology
146(2)
CSCP Exam Practice Questions on Strategic and Business Planning
148(3)
Answers to CSCP Exam Practice Questions on Strategic and Business Planning
151(2)
Chapter 13 Master Scheduling 153(10)
MS
153(2)
Time Fences and Zones
155(1)
Commitment Decision Point
155(1)
Master Production Scheduling Projected Available Balance Calculation
156(1)
Master Production Scheduling Available-to-Promise Calculation
157(1)
Rough Cut Capacity Planning
158(2)
Key Terminology
160(1)
CSCP Exam Practice Questions on MS
161(1)
Answers to CSCP Exam Practice Questions on MS
162(1)
Chapter 14 Material Requirements Planning and Distribution Requirements Planning 163(16)
MRP
163(1)
BOM
163(3)
MRP Calculation Process
166(1)
Gross-to-Net Calculation
167(3)
MRP Changes
170(1)
Distribution Push and Pull Systems
170(1)
DRP
171(4)
Key Terminology
175(1)
CSCP Exam Practice Questions on MRP and DRP
176(2)
Answers to CSCP Exam Practice Questions on MRP and DRP
178(1)
Chapter 15 Production Activity Control and Capacity Management 179(12)
Production Activity Control
179(1)
Capacity Management
179(4)
Capacity Strategic Objectives
183(1)
Input/Output Control
183(3)
Capacity Corrective Action
186(1)
Capacity Calculation
187(1)
Key Terminology
187(1)
CSCP Exam Practice Questions on PAC and Capacity Management
188(2)
Answers to CSCP Exam Practice Questions on PAC and Capacity Management
190(1)
Chapter 16 Continuous Process Improvement 191(16)
Continuous Process Improvement Concepts
191(1)
Lean
191(1)
Just-in-Time Philosophy
192(1)
Toyota Production System
192(2)
Six Sigma, DMAIC, and DMADV
194(1)
TOC
195(1)
TQM
195(1)
TPM
195(1)
Improvement Tools
195(1)
Seven New Tools
196(1)
Cost of Quality
197(1)
Key Terminology
198(2)
CSCP Exam Practice Questions on CPI
200(4)
Answers to CSCP Exam Practice Questions on CPI
204(3)
Chapter 17 Supplier Relationship Management and Purchasing 207(20)
SRM Strategy
207(1)
Purchasing
208(1)
Developing Supply Plans
209(1)
Make-versus-Buy Cost Analysis
210(1)
Offshoring
211(1)
Buyer-Supplier Relationship Types
211(1)
Tactical and Strategic Sourcing
211(1)
Single, Sole, and Multisourcing
212(1)
Supplier Selection Strategy
213(1)
Negotiations
213(1)
SRM Benefits
214(1)
SRM Components
214(1)
Creating Alliances with Suppliers
214(1)
Alliance Development Steps
214(2)
Supplier Certification
216(1)
Certification Process
216(1)
Portals
217(1)
Trade Exchanges
217(1)
Horizontal Marketplace
218(1)
Auctions
218(1)
Measuring Suppliers
219(1)
Key Terminology
220(2)
CSCP Exam Practice Questions on SRM and Purchasing
222(3)
Answers to CSCP Exam Practice Questions on SRM and Purchasing
225(2)
Chapter 18 Synchronizing Demand and Supply 227(8)
Synchronization
227(1)
Principles
227(1)
Implementation Changes
228(1)
Supply Chain Integration
228(1)
Inventory Synchronization Between Trading Partners
229(2)
Key Terminology
231(1)
CSCP Exam Practice Questions on Synchronizing Demand and Supply
232(2)
Answers to CSCP Exam Practice Questions on Synchronizing Demand and Supply
234(1)
Chapter 19 Inventory Management 235(18)
Independent and Dependent Demand
235(1)
Ordering Quantities and Safety Stock
235(3)
Safety Stock and Safety Lead Time
238(1)
Inventory Ordering Systems
238(1)
Inventory Locations and Echelons
239(1)
Pareto Analysis
240(1)
Inventory Policy
240(1)
Inventory Accuracy
240(1)
Aggregate Inventory Management
241(1)
Inventory Types
242(1)
Inventory Functional Types
243(1)
Inventory-Related Costs
244(1)
Storage Locations
245(1)
Key Terminology
245(3)
CSCP Exam Practice Questions on Inventory Management
248(3)
Answers to CSCP Exam Practice Questions on Inventory Management
251(2)
Chapter 20 Financial and Managerial Accounting Concepts 253(20)
Financial Statements
253(2)
Financial Analysis
255(2)
Financial Report Components
257(1)
Overhead Costs
257(2)
Tax Impact
259(1)
Financial Metrics
259(8)
Key Terminology
267(2)
CSCP Exam Practice Questions on Financial and Managerial Accounting Concepts
269(2)
Answers to CSCP Exam Practice Questions on Financial and Managerial Accounting Concepts
271(2)
Chapter 21 Economics 273(10)
Microeconomics and Macroeconomics
273(1)
AD-AS Model
274(4)
Economic Attributes
278(1)
Marginal Analysis
279(1)
Key Terminology
280(1)
CSCP Exam Practice Questions on Economics
281(1)
Answers to CSCP Exam Practice Questions on Economics
282(1)
Chapter 22 Risk Management 283(14)
Risk Management and Supply Chain Overview
283(1)
Managing the Supply Chain Risk Process
284(1)
Risk Probability and Impact Assessment
285(2)
Expected Monetary Value
287(1)
Net Impact Expected Monetary Value
288(2)
Sensitivity Analysis and Simulation
290(1)
Risk Response Planning
290(1)
Supply Chain Risks
291(1)
Business Continuity and Plan Implementation
292(1)
Key Terminology
293(2)
CSCP Exam Practice Questions on Risk Management
295(1)
Answers to CSCP Exam Practice Questions on Risk Management
296(1)
Chapter 23 Technology 297(12)
Architecture
297(2)
Material Requirements Planning System Evolution to Enterprise Resource Planning
299(1)
Software Selection Considerations
300(1)
Other Software Applications
300(2)
Middleware
302(2)
Key Terminology
304(1)
CSCP Exam Practice Questions on Technology
305(2)
Answers to CSCP Exam Practice Questions on Technology
307(2)
Chapter 24 Data Acquisition, Storage, and Integrity 309(8)
Data Acquisition and Communication Tools
309(1)
Timely and Accurate Data Capture
309(1)
Static and Dynamic Data
310(1)
Data Accuracy
310(1)
Data Collection, Big Data, and Data Mining
310(2)
Scanners and Bar Codes
312(1)
AIS and AIDC
312(1)
RFID Tags
312(2)
Key Terminology
314(1)
CSCP Exam Practice Questions on Data Acquisition, Storage, and Integrity
315(1)
Answers to CSCP Exam Practice Questions on Data Acquisition, Storage, and Integrity
316(1)
Chapter 25 Electronic Business and Commerce 317(6)
Electronic Business Types
317(1)
Traditional versus E-Business
318(1)
B2B and B2C E-Commerce Layers
318(2)
Key Terminology
320(1)
CSCP Exam Practice Questions on Electronic Business and Commerce
321(1)
Answers to CSCP Exam Practice Questions on Electronic Business and Commerce
322(1)
Chapter 26 Project Management 323(10)
Project Management
323(1)
Process Group Activities
324(1)
Variance Analysis
325(2)
Key Terminology
327(1)
CSCP Exam Practice Questions on Project Management
328(2)
Answers to CSCP Exam Practice Questions on Project Management
330(3)
Chapter 27 CSCP Practice Exam 333(10)
CSCP Practice Exam (75 Questions)
333(10)
Chapter 28 APICS CSCP Test Readiness Assessment 343(2)
CSCP Test Readiness
343(2)
Chapter 29 APICS CSCP Exam Tips and Walk-Through 345(8)
The Night Before
345(1)
The Exam Center and Computer Test Process
346(1)
Changes Made to the APICS CSCP Exam
347(1)
Segment the Exam
348(1)
Exam Questions
349(1)
Answering Exam Questions
350(1)
Potential Student Mistakes to Avoid
351(1)
Finishing the Exam
351(2)
Chapter 30 After the APICS CSCP Exam 353(4)
At the Conclusion of the APICS CSCP Exam
353(1)
Not Passing the APICS CSCP Exam
353(1)
Passing the APICS CSCP Exam
354(3)
Appendix A: Bibliography 357(2)
Appendix B: List of Tables and Exhibits 359(4)
List of Tables
359(2)
List of Exhibits
361(2)
Appendix C: List of Exercises 363(2)
Index 365
David Forman, CSCP, CLTD, is Senior Manager, Business Projects at Crestron Electronics, a global technology company. He is also a Senior Associate, Instructor, and Courseware Developer for PIM Associates.

Howard Forman is President of PIM Associates Inc. He has more than 35 years of experience in supply chain management, operations management, production and inventory management, business process improvement, lean, and project management as a practitioner, consultant, and educator. Prior to establishing his own firm, he worked for several leading consulting firms, including Coopers & Lybrand, KPMG, and Grant Thornton.