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Articulating Design Decisions [Pehme köide]

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  • Formaat: Paperback / softback, 278 pages, kõrgus x laius x paksus: 232x166x15 mm, kaal: 414 g
  • Ilmumisaeg: 06-Oct-2015
  • Kirjastus: O'Reilly Media
  • ISBN-10: 1491921560
  • ISBN-13: 9781491921562
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  • Formaat: Paperback / softback, 278 pages, kõrgus x laius x paksus: 232x166x15 mm, kaal: 414 g
  • Ilmumisaeg: 06-Oct-2015
  • Kirjastus: O'Reilly Media
  • ISBN-10: 1491921560
  • ISBN-13: 9781491921562
Teised raamatud teemal:
Talking to people about your designs might seem like a basic skill, but it can be difficult to do efficiently and well. And, in many cases, how you communicate about your work with stakeholders, clients, and other non-designers is more critical than the designs themselves-simply because the most articulate person usually wins. This practical guide focuses on principles, tactics, and actionable methods for presenting your designs. Whether you design UX, websites, or products, you'll learn how to win over anyone who has influence over the project-with the goal of creating the best experience for the end user. Walk through the process of preparing for and presenting your designs Understand stakeholder perspectives, and learn how to empathize with them Cultivate both implicit and explicit listening skills Learn tactics and formulas for expressing the most effective response to feedback Discover why the way you follow through is just as crucial as the meeting itself Educate your stakeholders by sharing the chapter from this book on how to work with designers
Preface vii
Chapter 1 A Maturing Industry
1(18)
Talking My Way Into Design
1(3)
UX Is Still Young
4(5)
Design Is Subjective. . .Sort of
9(1)
Businesses Don't Critique
10(1)
Ego and Intuition
11(1)
A Shift Toward Products
12(2)
Digital Experiences Are Real Life
14(5)
Chapter 2 Great Designers Are Great Communicators
19(20)
Too Many Cooks
19(1)
Everyone Is a Designer!
20(1)
The Interface Is Your Interface
21(2)
There Is No U or X in Team
23(1)
Communication Matters
24(2)
Being Articulate Means Success
26(2)
Becoming a Great Designer
28(11)
Chapter 3 Understanding Relationships
39(22)
See Their Perspective
40(9)
Identifying Influencers
49(3)
Stakeholder Values
52(3)
Stakeholder Stories
55(2)
Build Good Relationships
57(4)
Chapter 4 Reducing Cognitive Load
61(18)
Remove Distractions
62(4)
Anticipate Reactions
66(4)
Create a Support Network
70(4)
The Dress Rehearsal
74(5)
Chapter 5 Listening Is Understanding
79(22)
Implicit Activities
80(9)
Explicit Activities
89(12)
Chapter 6 The Right Frame of Mind
101(24)
Give Up Control
101(2)
Check Your Ego at the Door
103(3)
Lead with a YES
106(11)
Be Charming Ill
Change Your Vocabulary
117(2)
Make a Transition
119(4)
Further Reading
123(2)
Chapter 7 The Response: Strategy and Tactics
125(20)
A UX Strategy for Responding
126(7)
Tactics Are Actions
133(12)
Chapter 8 The Response: Common Messages
145(20)
Business
146(3)
Design
149(2)
Research
151(8)
Limitations
159(6)
Chapter 9 The Ideal Response: Getting Agreement
165(16)
Getting Agreement
166(2)
Putting It All Together
168(13)
Chapter 10 Meeting Adjourned: The After-Party
181(10)
The Meeting After the Meeting
182(1)
Follow Up Fast
183(1)
Apply Filters
184(3)
Seek Out Individuals
187(1)
Do Something, Even If It's Wrong
188(3)
Chapter 11 Recovering from Disaster
191(22)
How Is This Possible?
192(2)
Making Changes You Disagree With
194(3)
Making Lemonade
197(2)
The Bank Account of Trust
199(2)
When You're Wrong
201(3)
Painting a Duck
204(3)
Managing Expectations
207(3)
Over, but Never Done
210(3)
Chapter 12 For Nondesigners
213(16)
The King and the Blind Man
214(8)
Ten Tips for Working with Designers
222(1)
Design Project Checklist
223(3)
A Seat at the Table
226(3)
Chapter 13 Designing for Vision
229(20)
Recognizing Our Power
230(2)
Practicing Creativity
232(4)
Making It Happen
236(5)
Making Stuff Up
241(3)
Taking Your Ideas to the Right People
244(2)
More Than Pixels
246(3)
Index 249(10)
About the Author 259
Tom Greever has been designing websites and interfaces since 1999 in a variety of environments, including internal corporate design teams, as a freelancer, in the non-profit sector, and now as UX Director at Bitovi, with clients ranging from start-ups to Fortune 100s. Tom also blogs and speaks about UX and design at industry conferences.