Foreword |
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xi | |
Preface and Acknowledgments |
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xiii | |
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PART I Aligning IM/IT and Organizational Strategy |
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Connecting the Strategic Dots: Does IM/IT Matter? |
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3 | (24) |
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3 | (1) |
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Healthcare Information Technology: The Future Is Now |
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3 | (1) |
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The Current Healthcare Environment |
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4 | (6) |
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Future Healthcare Systems |
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10 | (4) |
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Historical Overview of Information Systems |
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14 | (3) |
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Healthcare Information Priorities Today |
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17 | (3) |
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Categories of Information Systems |
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20 | (1) |
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21 | (1) |
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22 | (1) |
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23 | (4) |
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Leadership: The Case of the Healthcare Organization CIO |
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27 | (26) |
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27 | (1) |
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Organizing for Healthcare Information Management |
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28 | (14) |
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Evolving Role of the Senior IM/IT Executive |
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42 | (5) |
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47 | (1) |
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48 | (1) |
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49 | (4) |
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IM/IT Governance and Decision Rights |
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53 | (42) |
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53 | (1) |
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Background of IM/IT Governance and Strategic Planning |
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54 | (1) |
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Purpose of Strategic Governance and IM/IT Planning |
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55 | (7) |
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Organization of the Planning Effort |
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62 | (13) |
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Importance of Systems Integration: What |
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75 | (11) |
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Importance of Systems Integration: Why |
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86 | (3) |
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89 | (1) |
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90 | (1) |
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91 | (4) |
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The IM/IT Portfolio Management Office |
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95 | (18) |
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95 | (1) |
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What Is an IT Portfolio Management Office? |
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96 | (2) |
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98 | (3) |
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101 | (3) |
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104 | (1) |
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104 | (4) |
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108 | (2) |
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110 | (1) |
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111 | (1) |
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111 | (2) |
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External Environment and Government Policy |
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113 | (22) |
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113 | (1) |
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Government's Role in Healthcare IM/IT |
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114 | (4) |
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Health Insurance Portability and Accountability Act |
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118 | (6) |
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Healthcare Im/IT Leadership Roles |
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124 | (3) |
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127 | (1) |
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128 | (1) |
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129 | (6) |
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PART II Blocking and Tackling |
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IM/IT Architecture and Infrastructure |
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135 | (34) |
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135 | (1) |
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136 | (5) |
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141 | (5) |
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Networking and Telecommunications |
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146 | (6) |
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152 | (3) |
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155 | (4) |
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Electronic Data Interchange |
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159 | (1) |
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159 | (5) |
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Communicating via the Internet |
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164 | (1) |
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164 | (1) |
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165 | (1) |
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165 | (4) |
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169 | (32) |
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169 | (1) |
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Why IM/IT Service Management Matters |
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170 | (4) |
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The Information Technology Infrastructure Library |
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174 | (2) |
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176 | (10) |
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186 | (7) |
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The Continued Evolution of the ITIL Service Management Practices |
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193 | (1) |
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194 | (1) |
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195 | (1) |
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195 | (6) |
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PART III Achieving Strategic Competitive Advantage |
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201 | (32) |
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201 | (1) |
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Electronic Health Records |
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202 | (3) |
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Clinical Information Systems |
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205 | (6) |
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Management/Administrative and Financial Systems |
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211 | (9) |
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Information Systems for Nonhospital Healthcare Organizations |
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220 | (2) |
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Other Information System Applications in Healthcare |
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222 | (5) |
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227 | (1) |
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228 | (1) |
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229 | (4) |
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The Knowledge-Enabled Organization |
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233 | (8) |
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233 | (1) |
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234 | (1) |
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Building the Knowledge-Enabled Healthcare Organization |
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234 | (1) |
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Knowledge-Enabled Workflows |
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235 | (1) |
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Excellence in Data Warehousing, Data Mining, and Analytics |
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235 | (3) |
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238 | (1) |
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239 | (1) |
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239 | (2) |
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241 | (24) |
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241 | (2) |
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243 | (1) |
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244 | (7) |
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251 | (6) |
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257 | (2) |
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259 | (2) |
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261 | (1) |
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261 | (4) |
Glossary of Technical Terms |
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265 | (12) |
Index |
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277 | (10) |
About the Authors |
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287 | |