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Chapter 1 What is a Digital Branch, Anyway? |
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The Purpose of This Report |
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The Digital Branch Defined |
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What is a Digital Branch? |
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The Digital Branch Allows a Choice |
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Chapter 2 Gathering Information |
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Ask the Public Services Staff |
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Don't Forget the Patrons---Your Customers |
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Chapter 3 The Planning Process |
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Pull Your Information Together |
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Go Visit the Managers Again |
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Chapter 4 Building the Branch |
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Content Management System |
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What Do You Want Your CMS to Do? |
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Building: Getting Started |
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Chapter 5 What to Do Once Your Site is Built |
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Training and Coaching on Improvements |
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Continued Focus on Site Improvements |
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Chapter 6 Creating Community at the Digital Branch |
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What is Digital Community? |
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Tools That Help Facilitate Digital Community |
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Outposts---Content and comments |
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Getting Participation at Your Digital Branch |
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Chapter 7 Planning for the Next Phase |
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Strategic Planning: Next Steps |
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Books on Building and Improving Websites |
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Blogs and Websites Relevant to this Report |
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Great List of Web Designers to Follow on Twitter |
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Content Management Systems |
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Wikipedia List of Content Management Systems |
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Social Media Tools to Enhance Your Digital Branch |
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Must-Have Social Networking Sites---Start with These |
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Other Useful Tools and Services |
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Selected Digital Branches |
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