This comprehensive handbook delves into the intricate relationship between artificial intelligence, law, and government regulations in society and business. With a particular focus on consumer-centric issues, chapters analyze the benefits and challenges of the expanding influence of AI systems on consumers, while shedding light on the psychological impact and potential harm posed by AI. Readers will navigate the complexities of tort law and its application to harm caused by AI, explore the legal conundrums arising from consumers utilizing digital delegates as agents, and uncover the innovative ways AI can be harnessed to enforce consumer law. This work is essential reading for anyone seeking to understand the implications of AI on the legal landscape, the future of the consumer marketplace, and the role of consumer law.
A first of its kind book with a breadth of coverage on the relationship between Artificial Intelligence and consumers from legal, social, and ethical perspectives. Experts from across law, ethics, philosophy, and technology examine the benefits and weigh the risks of AI.
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The rise of AI presents one of the biggest challenges which consumer law has had to face. This new work, gathering together the scholarship of leading academics working within law and a number of AI-related disciplines, offers an invaluable and fascinating guide to the complex landscape, one from which readers will benefit greatly. Martin Hogg, Dean of the School of Law and Established Professor, University of Galway
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Analyzes the major paradigm shift in consumer protection with the application of AI-systems to the consumer marketplace.
Part I. Rise of AI Consumer Markets:
1. AI and consumers Geraint
Howells;
2. Artificial intelligence for consumers: advances in recommendation
systems Luigi Portinale and Alessandro Abluton;
3. 'Substituted consumer':
digital content directive and damages Christiana Markou;
4. AI enhancing
consumer well-being Katarzyna de Lazari-Radek and Peter Singer; Part II.
Consumer Choice:
5. AI and existing EU consumer law Mateja Durovic;
6. Using
AI to influence consumer choice Eric Tjong Tjin Tai;
7. Consumers and digital
delegates Christian Twigg-Flesner; Part III. Liability:
8. AI and smart
consumer contracts Pnar Çalayan Aksoy;
9. AI, consumers and tort law: from
liability to responsibility Michel Cannarsa;
10. Liability for autonomous
systems: enhancing access to justice Stefan Wrbka and Mark Fenwick;
11.
Protected by design: case of personalised advertising Agnieszka Jabonowska,
Monika Namysowska and Dominik Lubasz; Part IV. Harm:
12. AI, consumers and
psychological harm Przemysaw Paka;
13. Algorithmic exploitation of
consumers Eliza Mik;
14. Use of AI enforcement technology (EnfTech) Christine
Riefa; Part V. Application and Regulation of AI:
15. EU consumer law and the
Artificial Intelligence Act Martin Ebers;
16. AI platforms: safeguarding
consumer rights in the EU Cristina Poncibò;
17. AI, lawyers, and consumers
Marta Infantino and Larry A. DiMatteo;
18. Decision-Making by AI in consumer
adjudication André Janssen and Tom J. Vennmanns;
19. AI and consumers:
looking forward Roger Brownsword.
Larry A. DiMatteo is the Huber Hurst Professor of Contact Law, Warrington College of Business & Levin College of Law at the University of Florida. He is the author, or coauthor, and coeditor of more than 160 publications, including eighteen books. Some of his books are Principles of Contract Law and Theory (2024), The Cambridge Handbook of Artificial Intelligence (2022), Judicial Control over Arbitral Awards (2021), The Cambridge Handbook of Smart Contracts, Blockchain Technology and Digital Platforms (2020), and Comparative Contract Law: British and American Perspectives (2016). Cristina Poncibó is Professor of Comparative Private Law at the Law Department of the University of Turin, Italy and Visiting Professor at the Georgetown Law Center for Transnational Legal Studies in London. Her most recent co-edited book is Contracting and Contract Law in the Age of Artificial Intelligence (2022, with M. Ebers and M. Zou). Poncibó is a member of the International Association of Comparative Law and Delegate of the Law Department to the American Association of Comparative Law. Geraint Howells is Professor and Executive Dean at the University of Galway and Visiting Professor at the University of Manchester. Previously, he was Head of School at Manchester and Chair Professor of Commercial Law and Dean of the Law School at City University of Hong Kong. Howells is a President of the International Association of Consumer Law.
