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Chapter 1 Voice Fundamentals for Unified Communication |
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1 | (6) |
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1 | (2) |
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3 | (1) |
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3 | (4) |
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Chapter 2 Cisco Switch, Router, and Phone Fundamentals for Unified Voice |
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7 | (8) |
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Technology Overview---Device Connections: Router, Switch, IP Phones |
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7 | (1) |
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8 | (1) |
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9 | (2) |
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Configure the Router's Hostname |
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9 | (1) |
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Configure the Router for InterVLAN Routing |
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9 | (1) |
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Configure the PoE Switch for Basic Connectivity |
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10 | (1) |
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Configure Voice and Data VLANs on the PoE Switch |
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11 | (2) |
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Configure One Interface for the Data VLAN |
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11 | (1) |
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Configure One Interface for the Voice VLAN |
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11 | (1) |
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Configure One Interface for Both the Data VLAN and the Voice VLAN |
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12 | (1) |
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Reset the Cisco 7965G Unified IP Phone to Factory Defaults |
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13 | (1) |
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13 | (1) |
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14 | (1) |
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Actively Debug Issues When They Arise |
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14 | (1) |
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Chapter 3 Cisco Unified Communications Manager Express |
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15 | (34) |
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15 | (1) |
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Administration Interfaces |
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16 | (1) |
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16 | (1) |
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Configuring Cisco Unified Communications Manager Express for the First Time |
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16 | (1) |
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Accessing and Using the Cisco Configuration Professional |
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16 | (7) |
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23 | (26) |
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Chapter 4 Cisco Unified CME Features |
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49 | (38) |
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49 | (14) |
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63 | (2) |
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65 | (1) |
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66 | (1) |
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Creating Phones and Users |
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67 | (15) |
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Modifying Phones and Users |
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82 | (1) |
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Deleting Phones and Users |
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83 | (2) |
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85 | (2) |
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Chapter 5 Cisco Unified Communications Manager (CUCM) Administration and Management |
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87 | (52) |
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88 | (1) |
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Cisco Unified Communications Manager Administration Interfaces |
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88 | (1) |
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Accessing the Management GUI and CLI Interfaces |
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89 | (4) |
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Accessing and Using the Web GUI |
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89 | (2) |
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Accessing and Using the CLI |
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91 | (2) |
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Changing CUCM Name to IP Address for DNS Independence |
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93 | (4) |
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Configuring a Unified CM Group |
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97 | (2) |
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Configuring a Phone NTP Reference |
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99 | (1) |
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Configuring a Date/Time Group |
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99 | (2) |
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101 | (3) |
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104 | (1) |
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105 | (1) |
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106 | (2) |
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Configuring a Calling Search Space |
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108 | (1) |
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Activating Services and Features |
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109 | (2) |
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Creating a Phone Button Template |
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111 | (1) |
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Creating a Softkey Template |
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112 | (2) |
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Creating a Common Phone Profile |
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114 | (2) |
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Creating an Application User with Administrative Rights |
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116 | (2) |
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Creating an Application User with Read-Only Rights |
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118 | (1) |
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Creating an End User Manually |
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118 | (1) |
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Adding Users via LDAP Synchronization |
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119 | (3) |
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Configuring LDAP Authentication for End Users |
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122 | (1) |
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Adding an IP Phone to CUCM Manually |
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123 | (2) |
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Adding a Directory Number (DN) to a Phone |
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125 | (3) |
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Adding Phones Using Auto-registration |
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128 | (2) |
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Adding End Users and Phones with the Bulk Administration Tool (BAT) |
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130 | (4) |
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Configuring an H.323 Gateway in CUCM |
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134 | (1) |
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Configuring a Route Pattern |
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135 | (4) |
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Chapter 6 Cisco Unified Communications Manager (CUCM) Telephony and Mobility Features |
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139 | (38) |
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140 | (1) |
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140 | (1) |
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140 | (3) |
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143 | (1) |
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144 | (1) |
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145 | (2) |
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Configuring Barge and Privacy |
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147 | (2) |
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149 | (3) |
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152 | (2) |
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154 | (1) |
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Configuring Directed Call Park |
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155 | (1) |
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Configuring Native Presence (Busy Lamp Field [ BLF] Speed Dial) |
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156 | (3) |
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Configuring Extension Mobility |
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159 | (5) |
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164 | (3) |
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Configuring Mobile Connect |
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167 | (5) |
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Configuring Mobile Voice Access (MVA) |
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172 | (3) |
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175 | (2) |
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Chapter 7 Cisco Unity Connection and Cisco Unified Presence |
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177 | (26) |
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178 | (1) |
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Cisco Unity Connection Administration Interfaces |
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178 | (2) |
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178 | (2) |
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Configuring Class of Service in Cisco Unity Connection |
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180 | (2) |
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Configuring Partitions and Search Spaces in Unity Connection |
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182 | (2) |
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Configuring User Templates in Cisco Unity Connection |
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184 | (1) |
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Managing Users in Cisco Unity Connection |
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185 | (10) |
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185 | (1) |
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Importing Users via AXL from CUCM |
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186 | (3) |
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Importing Users with LDAP |
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189 | (2) |
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Importing Users with the Bulk Administration Tool (BAT) |
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191 | (4) |
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Configuring Call Handlers in Cisco Unity Connection |
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195 | (5) |
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Cisco Unity Connection Reports |
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200 | (1) |
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Cisco Unified Presence Server Administration Interfaces |
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201 | (1) |
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Cisco Unity Connection and Cisco Unified Presence Backup and Restore |
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201 | (2) |
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Chapter 8 Management, Monitoring, and Troubleshooting CUCM |
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203 | (16) |
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203 | (1) |
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Cisco IP Phone Boot and Restart Processes |
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204 | (1) |
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Cisco IP Phone Boot Process |
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204 | (1) |
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205 | (1) |
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Troubleshooting Using the Phone Web Page |
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205 | (2) |
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207 | (3) |
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210 | (1) |
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Cisco Real Time Monitoring Tool (RTMT) |
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211 | (5) |
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Monitoring and Troubleshooting Using CLI Commands |
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216 | (1) |
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Configuring Backup and Recovery |
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217 | (1) |
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218 | (1) |
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Chapter 9 Putting It All Together |
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219 | (6) |
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219 | (1) |
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220 | (1) |
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220 | (3) |
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223 | (1) |
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223 | (2) |
Appendix Create Your Own Journal Here |
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225 | |