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CCNA Voice Portable Command Guide [Pehme köide]

  • Formaat: Paperback / softback, 264 pages, kõrgus x laius x paksus: 228x157x14 mm, kaal: 350 g
  • Ilmumisaeg: 21-Feb-2013
  • Kirjastus: Cisco Press
  • ISBN-10: 1587204428
  • ISBN-13: 9781587204425
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  • Formaat: Paperback / softback, 264 pages, kõrgus x laius x paksus: 228x157x14 mm, kaal: 350 g
  • Ilmumisaeg: 21-Feb-2013
  • Kirjastus: Cisco Press
  • ISBN-10: 1587204428
  • ISBN-13: 9781587204425

Preparing for the latest CCNA® Voice exam? Here are all the CCNA Voice commands you’ll need to prepare for the Cisco 640-461 ICOMM v8.0 Exam, in one handy, condensed resource. Filled with valuable, easy-to-access information, the CCNA Voice Portable Command Guide is portable enough for you to use whether you’re in the server room or the equipment closet. This quick reference summarizes all commands, keywords, command arguments, and associated prompts relevant for Exam 640-461, and offers tips and examples for applying these commands in live Cisco Unified Communications environments.

Topics covered include

Fundamentals: Unified Communications components, functions, call signaling, media flows, and VoIP quality

Preparation: Configure Cisco switches, routers, and other devices to support Unified Voice

Provisioning: Create/modify users, accounts, endpoints, directory numbers, user and mobility features, and calling privileges

Messaging and Presence: Configure voice messaging, Cisco Unity Connection, and Cisco Unified Presence

Management/Monitoring: Generate reports, monitor voicemail usage, perform backups, and more

Support: Verify PSTN connectivity and define fault domains; troubleshoot endpoints, call quality, and voicemail

  • Access all CCNA Voice commands–use as a quick, offline resource for research and solutions
  • Logical how-to topic groupings provide one-stop research
  • Great for review before CCNA Voice 640-461 certification exams
  • Includes configuration examples for Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Unity Connection, and Cisco Unified Presence
  • Compact size makes it easy to carry with you, wherever you go
  • “Create Your Own Journal” section with blank, lined pages allows you to personalize the book for your needs
  • “What Do You Want to Do?” chart inside cover helps you quickly reference specific tasks

This book is part of the Cisco Press® Certification Self-Study Product Family, which offers readers a self-paced study routine for Cisco® certification exams. Titles in the Cisco Press Certification Self-Study Product Family are part of a recommended learning program from Cisco that includes simulation and hands-on training from authorized Cisco Learning Partners and self-study products from Cisco Press.

Chapter 1 Voice Fundamentals for Unified Communication
1(6)
Voice Fundamentals
1(2)
Cisco VoIP Structure
3(1)
Common Topologies
3(4)
Chapter 2 Cisco Switch, Router, and Phone Fundamentals for Unified Voice
7(8)
Technology Overview---Device Connections: Router, Switch, IP Phones
7(1)
Topology
8(1)
Configuration
9(2)
Configure the Router's Hostname
9(1)
Configure the Router for InterVLAN Routing
9(1)
Configure the PoE Switch for Basic Connectivity
10(1)
Configure Voice and Data VLANs on the PoE Switch
11(2)
Configure One Interface for the Data VLAN
11(1)
Configure One Interface for the Voice VLAN
11(1)
Configure One Interface for Both the Data VLAN and the Voice VLAN
12(1)
Reset the Cisco 7965G Unified IP Phone to Factory Defaults
13(1)
Verification
13(1)
Troubleshooting
14(1)
Actively Debug Issues When They Arise
14(1)
Chapter 3 Cisco Unified Communications Manager Express
15(34)
Topology
15(1)
Administration Interfaces
16(1)
Configuration
16(1)
Configuring Cisco Unified Communications Manager Express for the First Time
16(1)
Accessing and Using the Cisco Configuration Professional
16(7)
Basic Telephony Settings
23(26)
Chapter 4 Cisco Unified CME Features
49(38)
Creating Extensions
49(14)
Modifying Extensions
63(2)
Deleting Extensions
65(1)
Cloning Extensions
66(1)
Creating Phones and Users
67(15)
Modifying Phones and Users
82(1)
Deleting Phones and Users
83(2)
Other Telephony Features
85(2)
Chapter 5 Cisco Unified Communications Manager (CUCM) Administration and Management
87(52)
Topology
88(1)
Cisco Unified Communications Manager Administration Interfaces
88(1)
Accessing the Management GUI and CLI Interfaces
89(4)
Accessing and Using the Web GUI
89(2)
Accessing and Using the CLI
91(2)
Changing CUCM Name to IP Address for DNS Independence
93(4)
Configuring a Unified CM Group
97(2)
Configuring a Phone NTP Reference
99(1)
Configuring a Date/Time Group
99(2)
Configuring a Region
101(3)
Configuring Locations
104(1)
Configuring Device Pools
105(1)
Configuring a Partition
106(2)
Configuring a Calling Search Space
108(1)
Activating Services and Features
109(2)
Creating a Phone Button Template
111(1)
Creating a Softkey Template
112(2)
Creating a Common Phone Profile
114(2)
Creating an Application User with Administrative Rights
116(2)
Creating an Application User with Read-Only Rights
118(1)
Creating an End User Manually
118(1)
Adding Users via LDAP Synchronization
119(3)
Configuring LDAP Authentication for End Users
122(1)
Adding an IP Phone to CUCM Manually
123(2)
Adding a Directory Number (DN) to a Phone
125(3)
Adding Phones Using Auto-registration
128(2)
Adding End Users and Phones with the Bulk Administration Tool (BAT)
130(4)
Configuring an H.323 Gateway in CUCM
134(1)
Configuring a Route Pattern
135(4)
Chapter 6 Cisco Unified Communications Manager (CUCM) Telephony and Mobility Features
139(38)
Topology
140(1)
Configuring a Hunt Group
140(1)
Configuring a Line Group
140(3)
Configuring a Hunt List
143(1)
Configuring a Hunt Pilot
144(1)
Configuring Shared Lines
145(2)
Configuring Barge and Privacy
147(2)
Configuring Call Forward
149(3)
Configuring Call Pickup
152(2)
Configuring Call Park
154(1)
Configuring Directed Call Park
155(1)
Configuring Native Presence (Busy Lamp Field [ BLF] Speed Dial)
156(3)
Configuring Extension Mobility
159(5)
Configuring Intercom
164(3)
Configuring Mobile Connect
167(5)
Configuring Mobile Voice Access (MVA)
172(3)
Summary
175(2)
Chapter 7 Cisco Unity Connection and Cisco Unified Presence
177(26)
Topology
178(1)
Cisco Unity Connection Administration Interfaces
178(2)
Cisco Unity Connection
178(2)
Configuring Class of Service in Cisco Unity Connection
180(2)
Configuring Partitions and Search Spaces in Unity Connection
182(2)
Configuring User Templates in Cisco Unity Connection
184(1)
Managing Users in Cisco Unity Connection
185(10)
Adding Users Manually
185(1)
Importing Users via AXL from CUCM
186(3)
Importing Users with LDAP
189(2)
Importing Users with the Bulk Administration Tool (BAT)
191(4)
Configuring Call Handlers in Cisco Unity Connection
195(5)
Cisco Unity Connection Reports
200(1)
Cisco Unified Presence Server Administration Interfaces
201(1)
Cisco Unity Connection and Cisco Unified Presence Backup and Restore
201(2)
Chapter 8 Management, Monitoring, and Troubleshooting CUCM
203(16)
Topology
203(1)
Cisco IP Phone Boot and Restart Processes
204(1)
Cisco IP Phone Boot Process
204(1)
Phone Restart Procedure
205(1)
Troubleshooting Using the Phone Web Page
205(2)
Dialed Number Analyzer
207(3)
Cisco Unified Reporting
210(1)
Cisco Real Time Monitoring Tool (RTMT)
211(5)
Monitoring and Troubleshooting Using CLI Commands
216(1)
Configuring Backup and Recovery
217(1)
Summary
218(1)
Chapter 9 Putting It All Together
219(6)
Topology
219(1)
Design
220(1)
Configuration
220(3)
Verification
223(1)
Troubleshooting
223(2)
Appendix Create Your Own Journal Here 225
Robert M. Cannistra is a full-time faculty member at Marist College located in Poughkeepsie, NY, where he teaches networking, voice communication, security, wireless communication, and system administration courses within the School of Computer Science and Mathematics. Outside of teaching, Robert provides network consulting services for enterprise, service provider, and medical organizations for network design, configuration, and troubleshooting. Robert has held the positions of Northeast Regional Manager, Technical Services Manager, and Senior Consultant for a Cisco Gold Partner. His time there was spent designing, configuring, and implementing highly accessible data networks for various enterprise, service provider, and Internet companies across the world; some of those clients included Quaker Oats, Milwaukee Electric Tool, AC Nielsen, Cogent Communications, and EthnicGrocer.com, among numerous others. Upon the completion of each client implementation, he would develop and instruct customized training courses to help the client manage the newly designed networks. Robert has taught as an adjunct faculty member at Rensselaer Polytechnic Institute (RPI) for their Computer Science, Engineering, and Information Technology curricula and as an adjunct technical instructor for a technical institute in Poughkeepsie, NY. He has also held the positions of Senior Network Engineer for About.com, Inc., Internet and Intranet Infrastructure Webmaster at AT&T Solutions, and Systems Engineer at Kodak Imaging Services. Robert holds a master of science degree in Computer Science/Information Systems, a bachelor of science degree in Computer Science, an associate of science in Liberal Arts and Science, and several industry technical certifications including CCAI, CCNA, CCSP, MCSE, CLP, and several others. Whenever Robert has a free moment (which isnt very often), he enjoys spending time with his wife, Kara, two sons, Luca and Rylan, and their dog, Tripster (a coonhound who always stands right behind him and his wife so they take full advantage of her name...as they trip over her).

 





Michael Scheuing has witnessed the evolution of Cisco voice products since first working on Call Manager 3.1 many years ago. Drawing upon 15 years of telephony and network experience, Michael has designed, implemented, and maintained voice and data infrastructures for small businesses and large enterprise alike. Michael currently works as a Telecommunications Engineer responsible for the architecture and management of a complex voice and video network consisting of legacy PBXs, Cisco Unified Communications Manager, and Cisco TelePresence.