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CCNP and CCIE Collaboration Core CLCOR 350-801 Official Cert Guide [Multiple-component retail product, part(s) enclosed]

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  • Sari: Official Cert Guide
  • Ilmumisaeg: 03-Sep-2020
  • Kirjastus: Cisco Press
  • ISBN-10: 0136412599
  • ISBN-13: 9780136412595
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  • Formaat: Multiple-component retail product, part(s) enclosed, 896 pages, kõrgus x laius x paksus: 240x200x50 mm, kaal: 1640 g, Contains 1 Digital product license key and 1 Paperback / softback
  • Sari: Official Cert Guide
  • Ilmumisaeg: 03-Sep-2020
  • Kirjastus: Cisco Press
  • ISBN-10: 0136412599
  • ISBN-13: 9780136412595
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Püsilink: https://www.kriso.ee/db/9780136412595.html
CCNP and CCIE Collaboration Core CLCOR 350-801 Official Cert Guide is Cisco's official, comprehensive self-study resource for Cisco’s CLCOR 350-801 exam (Implementing Cisco Collaboration Core Technologies), part of today’s pathway to the CCNP Collaboration credential. It will thoroughly prepare students to install, configure, support, and troubleshoot today’s Cisco Collaboration endpoint and infrastructure products in modern on-premises environments.

Designed for all CCNP Collaboration candidates, it covers every CLCOR 350-801 exam objective concisely and logically, with extensive teaching features designed to promote retention and understanding. You'll find:
  • Pre-chapter quizzes to assess knowledge upfront and focus your study more efficiently
  • Foundation topics sections that explain concepts and configurations, and link theory to practice
  • Key topics sections calling attention to every figure, table, and list you must know
  • Exam Preparation sections with additional chapter review features
  • Final preparation chapter providing tools and a complete final study plan
  • A customizable practice test library
This guide offers comprehensive, up-to-date coverage of all CLCOR 350-801 exam topics related to:
  • Audio and video fundamentals
  • The Cisco UC phone and telepresence endpoint product portfolio
  • Network requirements to support on-premises collaboration deployments
  • Infrastructure components, from call control through Cisco Unified Communications Manager
  • Edge products available in Cisco collaboration solutions
  • Cisco Unity Connection and Cisco’s Instant Messaging (IM) and presence services
  • Maintenance, support, and troubleshooting for Cisco Collaboration systems and components


Trust the best-selling Official Cert Guide series from Cisco Press to help you learn, prepare, and practice for exam success. They are built with the objective of providing assessment, review, and practice to help ensure you are fully prepared for your certification exam.


* Master Cisco CCNP/CCIE CLCOR exam topics
* Assess your knowledge with chapter-opening quizzes
* Review key concepts with exam preparation tasks


CCNP and CCIE Collaboration Core CLCOR 350-801 Official Cert Guide presents you with an organized test preparation routine through the use of proven series elements and techniques. “Do I Know This Already?” quizzes open each chapter and enable you to decide how much time you need to spend on each section. Exam topic lists make referencing easy. Chapter-ending Exam Preparation Tasks help you drill on key concepts you must know thoroughly.


CCNP and CCIE Collaboration Core CLCOR 350-801 Official Cert Guide focuses specifically on the objectives for the Cisco CCNP/CCIE CLCOR 350-801 exam. Collaboration expert Jason Ball shares preparation hints and test-taking tips, helping you identify areas of weakness and improve both your conceptual knowledge and hands-on skills. Material is presented in a concise manner, focusing on increasing your understanding and retention of exam topics.


This complete study package includes

* A test-preparation routine proven to help you pass the exams
* Do I Know This Already? quizzes, which enable you to decide how much time you need to spend on each section
* Chapter-ending Key Topic tables, which help you drill on key concepts you must know thoroughly
* Practice exercises that help you enhance your knowledge
* More than 60 minutes of video mentoring from the author
* An online interactive Flash Cards application to help you drill on Key Terms by chapter
* A final preparation chapter, which guides you through tools and resources to help you craft your review and test-taking strategies
* Study plan suggestions and templates to help you organize and optimize your study time


Well regarded for its level of detail, assessment features, and challenging review questions and exercises, this official study guide helps you master the concepts and techniques that ensure your exam success.


The official study guide helps you master all the topics on the CCNP/CCIE Collaboration Core CLCOR 350-801 exam, including

* Infrastructure and Design
* Protocols, Codecs, and Endpoints
* Cisco IOS XE Gateway and Media Resources
* Call Control
* QoS
* Collaboration Applications

Introduction xxvi
Part I AV Fundamentals
3(146)
Chapter 1 Introduction to Collaboration
4(12)
"Do I Know This Already?" Quiz
4(2)
Foundation Topics
6(1)
Audio Communication
6(2)
Video Communication
8(2)
Unified Communication
10(1)
Driving Change in the Industry
11(2)
Exam Preparation Tasks
13(1)
Review All Key Topics
13(1)
Define Key Terms
13(1)
Q&A
14(2)
Chapter 2 Audio Basics
16(16)
"Do I Know This Already?" Quiz
17(1)
Foundation Topics
18(1)
Basic Understanding of Sound
18(5)
Wave Propagation
19(1)
Technical Properties of Sound
20(2)
Understanding Attenuation and Noise
22(1)
Analog vs. Digital Signals
23(4)
Nyquist-Shannon Sampling Theorem
24(2)
Data Compression Equals Bandwidth Conversion
26(1)
ITU Audio Encoding Formats
27(2)
Exam Preparation Tasks
29(1)
Review All Key Topics
29(1)
Define Key Terms
30(1)
Q&A
30(2)
Chapter 3 Video Basics
32(20)
"Do I Know This Already?" Quiz
33(2)
Foundation Topics
35(1)
Basic Understanding of Light
35(4)
Chrominance and Luminance
36(3)
Color Temperature
39(1)
Capturing and Cameras
39(7)
Frame Rates
40(1)
Understanding Pixels and Resolution
41(3)
Common Video Encoding Techniques
44(2)
Standard Video Codecs
46(2)
Video Compression
46(1)
Video Quality
47(1)
Video Container Formats and Codecs
48(2)
H.264 Compared to H.265 HEVC
48(1)
Content Channels
49(1)
Exam Preparation Tasks
50(1)
Review All Key Topics
50(1)
Define Key Terms
50(1)
Q&A
51(1)
Chapter 4 Collaboration Endpoint Components and Environment
52(32)
"Do I Know This Already?" Quiz
53(2)
Foundation Topics
55(1)
Physical Components
55(2)
Sound Behavior
57(12)
Microphone Types and Transducers
60(1)
Pickup Patterns and Positioning
61(2)
Mic Level and Line Level
63(1)
Speakers: Active versus Passive
63(1)
Audio Cables and Connectors
64(1)
Acoustic Echo Canceller (AEC)
65(1)
Microphone and Speaker Placement
66(2)
Room Design for Noise Reduction
68(1)
Light Behavior
69(12)
Camera Field of View, Depth of Field, and Zoom
70(1)
White Balance
71(1)
Lighting Conditions
72(1)
Room and Environment Considerations
73(3)
Displays: Monitors and Projectors
76(1)
Video Cables and Connectors
77(2)
Immersive Telepresence
79(1)
Video Etiquette
80(1)
Exam Preparation Tasks
81(1)
Review All Key Topics
81(1)
Define Key Terms
82(1)
Q&A
82(2)
Chapter 5 Communication Protocols
84(28)
"Do I Know This Already?" Quiz
85(3)
Foundation Topics
88(1)
PSTN Communication
88(3)
H.323 Communication
91(4)
H.323 Gatekeeper Registration
92(1)
H.323 Call Flow without a Gatekeeper
92(2)
H.323 Call Flow with a Gatekeeper
94(1)
SIP Communication
95(7)
Basic SIP Registration
96(3)
SIP Call Setup
99(1)
Delayed Offer
100(1)
Early Offer
101(1)
NAT and Firewall Traversal Solutions
102(7)
STUN
104(1)
TURN
105(2)
ICE
107(1)
ASSENT and H.460
108(1)
Exam Preparation Tasks
109(1)
Review All Key Topics
109(1)
Define Key Terms
110(1)
Q&A
110(2)
Chapter 6 Cisco Solution for Converged Collaboration
112(37)
"Do I Know This Already?" Quiz
114(2)
Foundation Topics
116(1)
Introduction to Cisco Endpoints
116(3)
UC Phones
117(1)
Soft Clients
117(1)
Telepresence Endpoints
118(1)
Introduction to Cisco Call Control
119(6)
Cisco Unified Communications Manager
120(2)
Cisco Unified Communications Manager Express
122(1)
Cisco Expressway
123(1)
Webex Control Hub
124(1)
Introduction to Cisco Applications
125(4)
Cisco Unity Connection Server
125(1)
Cisco IM and Presence Service
126(1)
Cisco Meeting Server
126(1)
Management Software
127(2)
Designing a Cisco Collaboration Solution
129(16)
Licensing
130(3)
Sizing
133(1)
Bandwidth
134(2)
High Availability
136(3)
Disaster Recovery
139(1)
Dial Plan
140(2)
Security
142(2)
QoS
144(1)
Exam Preparation Tasks
145(1)
Review All Key Topics
145(1)
Define Key Terms
146(1)
Command Reference to Check Your Memory
147(1)
Q&A
147(2)
Part II Endpoints
149(128)
Chapter 7 Cisco Unified Communications Phones
150(12)
"Do I Know This Already?" Quiz
150(2)
Foundation Topics
152(1)
7800 Series Phones
152(3)
8800 Series Phones
155(3)
Software Versions for Phones
158(2)
Exam Preparation Tasks
160(1)
Review All Key Topics
160(1)
Define Key Terms
160(1)
Q&A
160(2)
Chapter 8 Cisco Telepresence Endpoints
162(30)
"Do I Know This Already?" Quiz
163(2)
Foundation Topics
165(1)
CE Software
165(3)
DX Series
168(3)
SX Series
171(3)
MX Series
174(3)
Webex Series
177(10)
Cisco Webex Room Kit Mini
177(2)
Cisco Webex Room Kit
179(1)
Cisco Webex Room Kit Plus
180(2)
Cisco Webex Room Kit Pro
182(1)
Cisco Webex 55 (Single and Dual)
183(1)
Cisco Webex 70 G2 (Single and Dual)
184(1)
Cisco Webex Board
185(2)
IX Series
187(2)
Exam Preparation Tasks
189(1)
Review All Key Topics
189(1)
Define Key Terms
190(1)
Q&A
190(2)
Chapter 9 Endpoint Registration
192(40)
"Do I Know This Already?" Quiz
193(2)
Foundation Topics
195(1)
SIP Registration to the Cisco Unified Communications Manager
195(21)
PoE
196(4)
CDP and LLDP-MED
200(4)
DHCP
204(5)
TFTP
209(2)
SIP Registration
211(3)
ITL, CTL, and CAPF
214(2)
SIP Registration to Expressway Core
216(7)
DHCP versus Static IP
217(3)
Manual Configuration of SIP Settings
220(3)
H.323 Registration to the Expressway Core
223(4)
H.323 Aliases
223(1)
Manual Configuration of H.323 Settings
224(3)
Exam Preparation Tasks
227(1)
Review All Key Topics
227(1)
Define Key Terms
228(1)
Command Reference to Check Your Memory
228(2)
Q&A
230(2)
Chapter 10 Call Settings on Cisco CE Software-Based Endpoints
232(28)
"Do I Know This Already?" Quiz
233(2)
Foundation Topics
235(1)
Calling Options
235(9)
Call by Alias
236(3)
Call by Directory
239(2)
Multipoint Calling
241(2)
One Button to Push (OBTP) and Scheduling Conferences
243(1)
Content Sharing Options
244(2)
Sharing Content
245(1)
Using Intelligent Proximity for Content Sharing
245(1)
Other Features
246(11)
Audio Settings
246(2)
Encryption Mode
248(1)
AutoAnswer
248(1)
Far-End Camera Control (FECC)
249(1)
Phonebooks
250(1)
Video Settings
251(6)
Exam Preparation Tasks
257(1)
Review All Key Topics
257(1)
Define Key Terms
258(1)
Q&A
258(2)
Chapter 11 Maintaining Cisco Endpoints
260(17)
"Do I Know This Already?" Quiz
260(2)
Foundation Topics
262(1)
Upgrading Endpoints
262(6)
Upgrading Through the Cisco Unified Communications Manager
262(4)
Upgrading CE Software-Based Endpoints Manually
266(1)
Upgrading CE Software-Based Endpoints Through Cisco TMS
267(1)
Backing Up and Restoring CE Software-Based Endpoints
268(6)
Manual Backup and Restore
269(3)
Backup and Restore Through Cisco TMS
272(2)
Exam Preparation Tasks
274(1)
Review All Key Topics
274(1)
Define Key Terms
275(1)
Q&A
275(2)
Part III Network Requirements for Collaboration Deployments
277(66)
Chapter 12 Cisco Core Network Components
278(24)
"Do I Know This Already?" Quiz
279(2)
Foundation Topics
281(1)
LAN, WAN, and Wireless LAN
281(13)
LAN
284(1)
Access Layer
285(1)
Distribution Layer
286(1)
Core Layer
287(1)
WAN
287(2)
WLAN
289(1)
Basic Configuration and Design
289(2)
High Availability
291(2)
Capacity Planning
293(1)
Design Considerations
293(1)
Gateways
294(6)
ISR, ASR, and IOS Software Comparisons
295(2)
ISR Products Explained
297(3)
Exam Preparation Tasks
300(1)
Review All Key Topics
300(1)
Define Key Terms
301(1)
Q&A
301(1)
Chapter 13 Layer 2 and Layer 3 QoS Parameters
302(28)
"Do I Know This Already?" Quiz
304(2)
Foundation Topics
306(1)
QoS-Related Issues
306(3)
Latency, Jitter, and Packet Loss
307(1)
Bandwidth
308(1)
Class Models for Provisioning QoS
309(4)
4/5 Class Model
309(1)
8 Class Model
310(1)
QoS Baseline Model (11 Class)
311(2)
QoS Requirements
313(3)
QoS Trust Boundaries
313(1)
Congestion Management
314(1)
Congestion Avoidance
315(1)
Policing
315(1)
Shaping
315(1)
Link Efficiency Methods
316(1)
Traffic Classifications
316(3)
LAN and WAN Traffic Classifications
316(2)
WLAN Traffic Classifications
318(1)
Configure and Verify LLQ
319(6)
Class Map
321(1)
Policy Map
322(2)
Service Policy
324(1)
Verify and Monitor LLQ Settings
324(1)
Exam Preparation Tasks
325(1)
Review All Key Topics
325(1)
Define Key Terms
326(1)
Command Reference to Check Your Memory
327(2)
Q&A
329(1)
Chapter 14 DNS, NTP, and SNMP
330(13)
"Do I Know This Already?" Quiz
331(1)
Foundation Topics
332(1)
DNS Settings
332(5)
A/AAAA-Records
333(2)
SRV Records
335(1)
Reverse Pointer Record (PTR)
336(1)
NTP Settings
337(1)
SNMP Settings
338(2)
Exam Preparation Tasks
340(1)
Review All Key Topics
340(1)
Define Key Terms
341(1)
Q&A
341(2)
Part IV Call Control Mechanisms
343(120)
Chapter 15 Cisco Unified Communications Manager Setup
344(22)
"Do I Know This Already?" Quiz
345(2)
Foundation Topics
347(1)
Services
347(4)
Enterprise Parameters
351(2)
Service Parameters
353(2)
Other Settings
355(6)
Groups
355(2)
Device Settings
357(1)
Device Defaults
358(1)
Phone Button Template
358(1)
Soft Key Template
359(1)
Phone Services
360(1)
SIP Profile
360(1)
Device Pool Settings
360(1)
Codec Negotiations Using Regions
361(3)
Exam Preparation Tasks
364(1)
Review All Key Topics
364(1)
Define Key Terms
365(1)
Q&A
365(1)
Chapter 16 LDAP Integration with Cisco Unified Communications Manager
366(24)
"Do I Know This Already?" Quiz
367(2)
Foundation Topics
369(1)
Application Users and End Users
369(3)
Cisco Unified Communications Directory Architecture
372(1)
LDAP Synchronization
373(12)
Synchronization Mechanism
378(1)
Automatic Line Creation
379(3)
Enterprise Group Support
382(1)
Security Considerations
383(1)
Design Considerations for LDAP Synchronization
383(1)
Additional Considerations for Microsoft AD
384(1)
LDAP Authentication
385(3)
Design Considerations for LDAP Authentication
387(1)
Additional Considerations for Microsoft AD
388(1)
Exam Preparation Tasks
388(1)
Review All Key Topics
388(1)
Define Key Terms
389(1)
Q&A
389(1)
Chapter 17 Registering SIP Endpoints to the Cisco Unified Communications Manager
390(22)
"Do I Know This Already?" Quiz
391(2)
Foundation Topics
393(9)
Bulk Administration Tool (BAT)
402(8)
BAT Configuration Templates
404(1)
CSV Data File Formats
405(2)
BAT Spreadsheet Data Collection for CSV Data File Creation
407(1)
Validate the Data Input Files
408(1)
Insert BAT Data Input File Records into Database
409(1)
Exam Preparation Tasks
410(1)
Review All Key Topics
410(1)
Define Key Terms
410(1)
Q&A
410(2)
Chapter 18 Cisco Unified Communications Manager Call Admission Control (CAC)
412(32)
"Do I Know This Already?" Quiz
413(2)
Foundation Topics
415(1)
Endpoint Addressing
415(8)
Numeric Addresses
419(1)
Alphanumeric Addresses
420(3)
Call Privileges
423(11)
Partitions and Calling Search Spaces
424(5)
Time of Day (ToD) Routing
429(1)
Location-Based CAC Bandwidth Requirements
430(4)
Call Coverage
434(8)
Hunting
434(1)
Line Group Members
435(1)
Hunt Lists
435(1)
Line Groups
436(1)
Hunt Pilots
437(1)
Call Hunting Operation and Call Flow
438(1)
Call Queuing Settings
439(3)
Exam Preparation Tasks
442(1)
Review All Key Topics
442(1)
Define Key Terms
443(1)
Q&A
443(1)
Chapter 19 Configuring Globalized Call Routing in Cisco Unified Communications Manager
444(19)
"Do I Know This Already?" Quiz
445(1)
Foundation Topics
446(1)
Call Routing and Path Selection
446(12)
Route Groups and Local Route Groups
452(3)
Route Lists
455(1)
Route Patterns and SIP Route Patterns
456(2)
Digit Manipulation
458(3)
Translation Patterns
459(1)
Transformation Patterns
459(2)
Exam Preparation Tasks
461(1)
Review All Key Topics
461(1)
Define Key Terms
461(1)
Q&A
461(2)
Part V Edge Services
463(84)
Chapter 20 Introduction to Cisco Edge Services
464(10)
"Do I Know This Already?" Quiz
465(1)
Foundation Topics
466(1)
Cisco Expressway
466(3)
Cisco Voice Gateway Elements
469(2)
Cisco Unified Border Element
471(1)
Exam Preparation Tasks
472(1)
Review All Key Topics
472(1)
Define Key Terms
473(1)
Q&A
473(1)
Chapter 21 Mobile and Remote Access (MRA)
474(32)
"Do I Know This Already?" Quiz
475(3)
Foundation Topics
478(1)
Requirements for MRA
478(6)
DNS A-Records and SRV Records
479(1)
Firewall Ports and Considerations
480(1)
Certificate Requirements and Recommendations
481(1)
HTTPS Reverse Proxy Settings
482(1)
Service Discovery
483(1)
Cisco Unified Communications Manager Settings for MRA
484(3)
TLS Verify Requirements
487(10)
Cisco Expressway Certificates
490(1)
Cisco Unified Communications Manager Certificates
491(1)
Creating Certificates for MRA
492(5)
Initializing MRA on Expressway Servers
497(4)
Collaboration Traversal Zones and Search Rules
501(3)
Exam Preparation Tasks
504(1)
Review All Key Topics
504(1)
Define Key Terms
505(1)
Q&A
505(1)
Chapter 22 Cisco IOS XE Gateway and Media Resources
506(41)
"Do I Know This Already?" Quiz
507(3)
Foundation Topics
510(1)
DTMF
510(4)
CUCM Call-Routing Options
514(5)
MGCP Gateway
516(1)
H.323 Gateway
517(1)
SIP Trunk
518(1)
Cisco IOS XE Gateway Settings for ISDN Routing
519(11)
Codec Preference List
520(1)
Dial Peers
521(5)
Voice Translation Rules and Profiles
526(4)
Configure and Troubleshoot ISDN BRI
530(3)
Step 1 Configuring BRI NT and TE Interfaces
530(2)
Step 2 Verifying the BRI Interfaces
532(1)
Configure and Troubleshoot ISDN PRI
533(3)
Step 1 Configuring PRI Interfaces on the IOS XE Gateway
534(1)
Step 2 Verifying PRI Interfaces
535(1)
Exam Preparation Tasks
536(1)
Review All Key Topics
537(1)
Define Key Terms
537(1)
Command Reference to Check Your Memory
537(7)
Q&A
544(3)
Part VI Collaboration Applications
547(86)
Chapter 23 Understanding Cisco Unity Connection
548(12)
"Do I Know This Already?" Quiz
549(1)
Foundation Topics
550(1)
Cisco Unity Connection Integration
550(4)
Cisco Unity Connection System Settings
554(1)
Cisco Unity Connection Call Handlers
555(1)
Cisco Unity Connection Call Routing
556(2)
Cisco Unity Connection Distribution Lists
558(1)
Cisco Unity Connection Authentication Rules
558(1)
Cisco Unity Connection Dial Plan
558(1)
Exam Preparation Tasks
559(1)
Review All Key Topics
559(1)
Define Key Terms
559(1)
Q&A
559(1)
Chapter 24 Cisco Unity Connection End-User and Voice Mailbox
560(26)
"Do I Know This Already?" Quiz
561(2)
Foundation Topics
563(1)
Cisco Unity Connection End-User Templates
563(4)
User Templates Basics
567(2)
Default Class of Service
569(1)
Password Settings and Roles
570(1)
Transfer Rules and Greetings
571(1)
Call Actions
572(1)
Message Actions and Caller Input
573(2)
TUI Experience
575(1)
Cisco Unity Connection End Users
576(6)
Cisco Unity Connection Voice Mailboxes
582(2)
Exam Preparation Tasks
584(1)
Review All Key Topics
584(1)
Define Key Terms
585(1)
Q&A
585(1)
Chapter 25 CUCM IM and Presence Service
586(22)
"Do I Know This Already?" Quiz
586(3)
Foundation Topics
589(1)
CUCM IM and Presence Service Features and Functionalities
589(2)
CUCM IM and Presence Service Architecture
591(6)
CUCM IM and Presence Service High Availability
597(1)
Configure the CUCM IM and Presence Server
598(8)
Exam Preparation Tasks
606(1)
Review All Key Topics
606(1)
Define Key Terms
607(1)
Q&A
607(1)
Chapter 26 Users and Cisco Jabber Soft Clients
608(25)
"Do I Know This Already?" Quiz
609(2)
Foundation Topics
611(1)
Registration Options for Jabber Client
611(9)
Softphone Mode
612(3)
Deskphone Mode
615(1)
Hybrid Message Service
616(3)
Team Messaging Mode
619(1)
Configure Cisco Unified Communications Manager for Jabber Client
620(10)
Configure End-User Accounts
620(2)
Configure Cisco Unified Client Services Framework (CSF) Phone
622(2)
Add CSF Phone to End-User Account
624(1)
Computer Telephony Integration (CTI) and Other Considerations
625(5)
Exam Preparation Tasks
630(1)
Review All Key Topics
630(1)
Define Key Terms
630(1)
Q&A
631(2)
Part VII Troubleshooting Collaboration Components
633(94)
Chapter 27 Troubleshooting Endpoints
634(32)
"Do I Know This Already?" Quiz
635(2)
Foundation Topics
637(1)
Accessing Logs on Cisco Unified IP Phones
637(2)
Accessing Logs on CE Software-Based Endpoints
639(5)
Log Collection
639(2)
Log Bundle
641(3)
Call Signaling and Quality
644(15)
Signaling and Media Detail Capture
645(2)
Common Registration Issues
647(5)
Common Call Setup Issues
652(3)
Common Media Issues
655(4)
Troubleshooting Cisco Jabber
659(4)
Exam Preparation Tasks
663(1)
Review All Key Topics
663(1)
Define Key Terms
664(1)
Q&A
664(2)
Chapter 28 Cisco Unified Communications Manager Reports
666(16)
"Do I Know This Already?" Quiz
666(2)
Foundation Topics
668(1)
Dialed Number Analyzer
668(2)
CAR Tool
670(3)
CDR and CMR Logs on CUCM
673(7)
User Reports on CUCM
676(1)
System Reports on CUCM
677(2)
Device Reports on CUCM
679(1)
Exam Preparation Tasks
680(1)
Review All Key Topics
680(1)
Define Key Terms
681(1)
Q&A
681(1)
Chapter 29 Real-Time Monitoring Tool (RTMT)
682(18)
"Do I Know This Already?" Quiz
682(2)
Foundation Topics
684(1)
Cisco Unified RTMT Overview
684(4)
Monitor Systems with RTMT
688(5)
Monitor the CUCM with RTMT
693(4)
Exam Preparation Tasks
697(1)
Review All Key Topics
697(1)
Define Key Terms
698(1)
Q&A
698(2)
Chapter 30 Understanding the Disaster Recovery System
700(10)
"Do I Know This Already?" Quiz
700(2)
Foundation Topics
702(1)
Disaster Recovery System Overview
702(2)
Backup Cisco Unified Communications Solutions
704(3)
Restore Cisco Unified Communications Solutions
707(2)
Exam Preparation Tasks
709(1)
Review All Key Topics
709(1)
Define Key Terms
709(1)
Q&A
709(1)
Chapter 31 Monitoring Voicemail in Cisco Unity Connection
710(17)
"Do I Know This Already?" Quiz
710(2)
Foundation Topics
712(1)
Generate Reports on Cisco Unity Connection
712(6)
Generate Reports in Cisco Unified Serviceability
718(2)
Use Reports for Troubleshooting and Maintenance
720(4)
Exam Preparation Tasks
724(1)
Review All Key Topics
724(1)
Define Key Terms
725(1)
Q&A
725(2)
Part VIII Final Preparation
727(4)
Chapter 32 Final Preparation
728(3)
Hands-on Activities
728(1)
Suggested Plan for Final Review and Study
728(1)
Summary
729(2)
Part IX Appendices
731(34)
Appendix A Answers to the "Do I Know This Already?" Quizzes and Q&A Sections
732(30)
Appendix B Implementing and Operating Cisco Collaboration Core Technologies (CLCOR 350-801) Exam Updates
762(3)
Glossary 765(39)
Index 804
Jason Ball, CCSI No. 33717, has been installing, consulting, and teaching technology for many years. In 2017, he started his own company, PCH Collaboration LLC, through which he works part time to offer end-user and technical training to anyone interested in voice and video communications. At his day job, Jason is a solutions readiness engineer for Cisco Americas Partner Organization (APO) through a company called ANI. In this position, he creates and hosts tech talks and labs for Cisco partners on current Cisco Collaboration products. Jason was the co-author of CCNA Collaboration CIVND 210-065 Official Cert Guide (Cisco Press), was the subject matter expert for CIVND2 and VTVS2 course development projects with Cisco, the developer for VII course development projects with Cisco, and a volunteer with FIRST Lego League and STEM. Current certifications include CCNA Route/Switch, CCDA, CCNP Collaboration, Advanced Video Field Engineer Representative, Advanced Video System Engineer Representative, Cisco Video Network Representative, CCSI, and CompTIA A+. Jason and his brother Daniel offer some free tips and training through a YouTube channel called Collab Crush.