Kemal Birdir, Sevda Birdir, Ali Dalgic, Derya Toksoz
(Ilmumisaeg: 04-Dec-2020, Hardback, Kirjastus: Business Science Reference, ISBN-13: 9781799849544)
Presents innovative research on the methods and applications of information and communications technologies on almost all facets of hospitality and tourism-related businesses, including hotels, restaurants, and other tourism areas. The book highligh...Loe edasi...
Conferences, symposiums, and other large events that take place at far away hotels require many hours of preparation to plan and need a capable event staff to market. Without the innovative technologies that have changed the face of the tourism indu...Loe edasi...
Tourism and hospitality services are highly prone to service-failure due to a high level of customer-employee contact and the inseparable, intangible, heterogeneous and perishable nature of these services.Service Failures and Recovery...Loe edasi...
