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Chatbots and Human-Centered AI: 9th International Symposium, CONVERSATIONS 2025, Lübeck, Germany, November 12-13, 2025, Revised Selected Papers [Pehme köide]

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  • Formaat: Paperback / softback, 420 pages, kõrgus x laius: 235x155 mm, XX, 420 p.
  • Sari: Lecture Notes in Computer Science
  • Ilmumisaeg: 20-Jun-2026
  • Kirjastus: Springer Nature Switzerland AG
  • ISBN-10: 3032267161
  • ISBN-13: 9783032267160
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  • Formaat: Paperback / softback, 420 pages, kõrgus x laius: 235x155 mm, XX, 420 p.
  • Sari: Lecture Notes in Computer Science
  • Ilmumisaeg: 20-Jun-2026
  • Kirjastus: Springer Nature Switzerland AG
  • ISBN-10: 3032267161
  • ISBN-13: 9783032267160
This book constitutes the revised selected papers of the 9th International Workshop on Chatbots and Human-Centered AI, CONVERSATIONS 2025, held in Lübeck, Germany, November 12-13, 2025.



The 17 full papers and 7 short paper were selected from carefully reviewed 62  submissions. CONVERSATIONS 2025 were orgainzed in following topical sections as Interactions and Relationships with Chatbots and AI,Human-centred Trustworthy AI,Co-design and User Experience of Chatbots and AI, Professional Contexts and Applications and Use Cases.
.- Understanding and Designing for Human-AI Interactions.


.- Analyzing Patterns of Conversational Breakdown in Human-Chatbot Customer
Service Conversations.


.- Selecting Empathic Response Headers in Customer Support Conversations with
LLM-based Emotion Recognition.


.- Exploring the Effects of Consistency-based Hallucination Detection for
LLM-based QA Chatbots: A Simulation Study.


.- LadderChat An LLM-based Conversational Agent for Laddering Interviews.


.- Can Machine Learning Models Recognise Emotions, Particularly Neutral,
Better Than Humans?.


.- Human-Centred AI in Education and Social Support.


.- An AI-Powered Learning Companion for Adaptive and Personalized STEM
Educatio.


.- Development and Evaluation of a University Chatbot Using Deep Learning: A
RAG-Based Approach.


.- A Voice-Enabled Intelligent Virtual Agent for People with Memory
Impairments: Thematic Analysis of Focus Group Results.


.- The BookBot Project: Conceptual Design of a Social Robot Facilitating
Reading Motivation.


.- Questions people ask ChatGPT regarding their romantic relationships and
what they think about the provided answers: An exploratory study.


.- Conversational AI for Citizens and Customers.


.- AI-Driven Dialogue: Leveraging Generative AI in Conversational Agent
Voting Advice Applications (CAVAA).


.- First Aid for Europe A Study on the Impact of Digital Voting Assistants
on Young Adults During the Elections for the European Parliament in
2024.


.- An Analysis of Federal and Municipal Chatbots in Germany.


.- LLM-powered Conversational AI in Customer Service: Users Expectations and
Anticipated Use.


.- Feeling Understood by AI: How Empathy Shapes Trust and Influences
Patronage Intentions in Conversational AI.