Forewords |
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xiii | |
Preface |
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xvii | |
Acknowledgments |
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xxi | |
Chapter 1 Prologue: An executive overview |
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1 | (6) |
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1 | (3) |
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4 | (3) |
Chapter 2 Introduction |
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7 | (8) |
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7 | (6) |
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13 | (2) |
Chapter 3 Data literacy and concepts |
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15 | (18) |
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The importance of concepts |
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15 | (14) |
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16 | (1) |
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Data governance and governance |
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16 | (2) |
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18 | (3) |
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21 | (3) |
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24 | (2) |
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26 | (2) |
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28 | (1) |
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29 | (1) |
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30 | (1) |
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30 | (1) |
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31 | (2) |
Chapter 4 Overview: A day in the life of a data governance program and its capabilities |
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33 | (18) |
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33 | (5) |
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The scope of data governance and data management |
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35 | (1) |
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35 | (2) |
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37 | (1) |
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38 | (10) |
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38 | (2) |
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Elements of data governance programs |
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40 | (4) |
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44 | (1) |
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45 | (1) |
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45 | (2) |
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The critical success factors for data governance |
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47 | (1) |
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48 | (1) |
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49 | (2) |
Chapter 5 The data governance business case |
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51 | (10) |
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52 | (1) |
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Objectives of the business case for data governance |
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53 | (1) |
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Components of the business case |
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54 | (3) |
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55 | (1) |
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55 | (1) |
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55 | (1) |
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Costs of data quality issues |
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55 | (1) |
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Costs of missed opportunities |
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56 | (1) |
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56 | (1) |
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Obstacles, impacts, and changes |
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56 | (1) |
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56 | (1) |
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The process to build the business case |
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57 | (2) |
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Fully understand business direction |
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57 | (1) |
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Identify possible opportunities |
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57 | (1) |
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Identify usage opportunities |
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57 | (1) |
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57 | (1) |
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Confirm business benefits |
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57 | (1) |
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58 | (1) |
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Prepare the business case documentation |
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58 | (1) |
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58 | (1) |
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59 | (1) |
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60 | (1) |
Chapter 6 Overview of data governance development and deployment |
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61 | (20) |
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63 | (1) |
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The data governance delivery framework |
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64 | (1) |
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64 | (15) |
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66 | (4) |
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70 | (3) |
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73 | (3) |
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76 | (2) |
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78 | (1) |
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79 | (1) |
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80 | (1) |
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80 | (1) |
Chapter 7 Engagement |
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81 | (34) |
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82 | (2) |
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84 | (2) |
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84 | (1) |
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Develop DG rollout team structure |
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84 | (2) |
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86 | (3) |
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Define DG for your organization |
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87 | (1) |
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Identify business units (subject to DG) |
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88 | (1) |
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Identify business capabilities that need data governance (and don't have it) |
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89 | (1) |
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89 | (2) |
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Define scope and constraints with the initial plan for DG |
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90 | (1) |
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Approve scope and constraints |
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90 | (1) |
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91 | (8) |
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92 | (4) |
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96 | (1) |
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97 | (2) |
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99 | (11) |
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Identify obvious business benefits and metrics |
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100 | (2) |
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Describe new capabilities |
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102 | (3) |
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Draft preliminary DG requirements |
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105 | (2) |
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Develop representations of future DG |
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107 | (2) |
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Complete data governance start-up plan |
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109 | (1) |
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Engagement case study-Rocky Health |
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110 | (2) |
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110 | (2) |
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Rocky Regional Energy Coop case study introduction |
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112 | (1) |
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Engagement case study-Rocky Regional Energy Coop |
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113 | (1) |
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114 | (1) |
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114 | (1) |
Chapter 8 Strategy |
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115 | (26) |
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115 | (2) |
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117 | (6) |
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117 | (1) |
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Align data governance with business needs |
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118 | (5) |
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123 | (9) |
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Determine core data principles |
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124 | (6) |
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Identify DO-enabled opportunities |
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130 | (1) |
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Develop business value of DG |
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131 | (1) |
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132 | (1) |
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132 | (6) |
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Review existing business cases |
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133 | (1) |
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Determine base line policy requirements |
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133 | (2) |
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Identify obvious capabilities |
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135 | (1) |
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Identify use cases to show value (as required) |
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135 | (3) |
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Strategy case study-Rocky Health |
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138 | (1) |
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Strategy case study-Rocky regional electric coop |
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138 | (1) |
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139 | (1) |
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140 | (1) |
Chapter 9 Architecture and design |
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141 | (46) |
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141 | (3) |
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144 | (14) |
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144 | (4) |
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Align and prioritize capabilities with business needs |
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148 | (1) |
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Identify tools and technology supportive of DM and DG capabilities |
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148 | (10) |
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158 | (16) |
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Identify/refine DG processes |
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159 | (4) |
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Identify accountability and ownership |
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163 | (5) |
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Design DG operating framework |
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168 | (2) |
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Design minimum sustainable operating model |
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170 | (4) |
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174 | (8) |
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Design required engagement models |
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174 | (1) |
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Complete roles and responsibility identifications |
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175 | (6) |
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Socialize operating framework, engagement models, and workflow |
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181 | (1) |
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Architecture and design case study-Rocky Health |
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182 | (1) |
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Architecture and design case study-Rocky regional electric coop |
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183 | (2) |
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185 | (1) |
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185 | (2) |
Chapter 10 Implementation |
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187 | (28) |
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187 | (2) |
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189 | (6) |
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Align DG with current efforts |
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189 | (1) |
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Assign DG to planned efforts |
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190 | (2) |
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Define DG deployment increments |
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192 | (3) |
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Develop short- and long-term deployment plans |
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195 | (1) |
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195 | (10) |
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Define sustaining requirements |
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196 | (3) |
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Define organization behavior targets |
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199 | (3) |
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Develop change management plan |
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202 | (3) |
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205 | (6) |
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Define metrics for effectiveness |
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205 | (4) |
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Define metrics for efficiency |
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209 | (1) |
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Define metric collection and reporting |
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210 | (1) |
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Implementation-Rocky Health |
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211 | (1) |
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Implementation-Rocky Regional Electric Coop |
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211 | (2) |
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213 | (1) |
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214 | (1) |
Chapter 11 Operation and change |
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215 | (18) |
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215 | (2) |
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217 | (2) |
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217 | (1) |
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218 | (1) |
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Implement operational activity |
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219 | (1) |
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Implement operational support activity |
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219 | (1) |
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Implement DG technology solutions |
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219 | (1) |
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219 | (2) |
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Manage DG interactions with projects |
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219 | (1) |
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Execute DG processes and activities |
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220 | (1) |
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Complete and publish charters, policies, and standards |
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220 | (1) |
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Monitor attendance and engagement |
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220 | (1) |
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Ensure technology is properly integrated into DG operation |
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220 | (1) |
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Interact with data management activities |
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220 | (1) |
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221 | (1) |
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Implement metric collection and reporting processes |
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221 | (1) |
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Track distribution and use of metrics |
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221 | (1) |
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Track use and issues around technology |
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221 | (1) |
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221 | (8) |
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222 | (1) |
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Monitor sponsor effectiveness |
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223 | (2) |
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Monitor communication and training |
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225 | (1) |
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Transition DG to business |
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225 | (1) |
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225 | (4) |
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Operation and changes-Rocky health |
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229 | (1) |
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Operation and changes-Rocky regional electric coop |
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229 | (1) |
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230 | (1) |
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231 | (2) |
Chapter 12 Final items and summary |
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233 | (6) |
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235 | (2) |
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The warning signs and useful tips |
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237 | (1) |
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The value of data governance |
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237 | (1) |
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238 | (1) |
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The critical success factors |
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238 | (1) |
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Some additional final thoughts |
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238 | (1) |
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239 | (1) |
Conclusion |
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239 | (2) |
Appendix 1: Work areas, activities, and tasks |
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241 | (12) |
Appendix 2: Change capacity assessment |
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253 | (4) |
Appendix 3: Data governance charter template |
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257 | (4) |
Appendix 4: Data governance orientation and on-going knowledge transfer template |
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261 | (2) |
Appendix 5: Data governance capabilities and functions |
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263 | (12) |
Appendix 6: Stakeholder analysis |
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275 | (2) |
Appendix 7: Leadership alignment assessment |
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277 | (2) |
Appendix 8: Communications plan |
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279 | (4) |
Appendix 9: Training plan |
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283 | (4) |
Appendix 10: Post-roll-out checklist |
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287 | (2) |
Appendix 11: Sponsor guidelines |
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289 | (2) |
Appendix 12: Leadership coaching |
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291 | (2) |
Appendix 13: Resistance plan template |
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293 | (2) |
Appendix 14: Guiding principles to policies alignment |
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295 | (2) |
Appendix 15: Data governance program start-up plan |
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297 | (2) |
Appendix 16: Sample data governance metrics |
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299 | (2) |
Appendix 17: Phase activity task table from first edition |
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301 | (18) |
Appendix 18: Executive level sample roadmap |
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319 | (2) |
Index |
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321 | |