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50 Quality Improvement and Quality Assurance Approaches: Simple, easy and effective ways to improve performance [Pehme köide]

  • Formaat: Paperback / softback, 200 pages, kõrgus x laius: 246x171 mm, kaal: 370 g
  • Ilmumisaeg: 03-Feb-2021
  • Kirjastus: Learning Matters Ltd
  • ISBN-10: 152972693X
  • ISBN-13: 9781529726930
Teised raamatud teemal:
  • Formaat: Paperback / softback, 200 pages, kõrgus x laius: 246x171 mm, kaal: 370 g
  • Ilmumisaeg: 03-Feb-2021
  • Kirjastus: Learning Matters Ltd
  • ISBN-10: 152972693X
  • ISBN-13: 9781529726930
Teised raamatud teemal:
A practical guide containing 50 different quality improvement and quality assurance approaches to help improve practice.

A practical guide containing 50 different quality improvement and quality assurance approaches to help improve practice.

·       Helps staff to improve the quality of the products and services offered

·       Includes practical ideas for internal and external quality assurance activities (IQA/EQA)

·     Helps staff to prepare for external inspections and EQA visits

·       Readable, relevant and easy to understand

·       Provides valuable ideas and tips for new and experienced quality staff

·       Uses simple language to explain each approach

·       Can help promote outstanding teaching and learning

Acknowledgements ix
Author statement xi
Editor statement xiii
Illustrator statement xv
Foreword xvii
Introduction xix
1 Agreeing action plans
1(3)
2 Allocating responsibilities to team members
4(4)
3 Checking for plagiarism, fraud and malpractice
8(3)
4 Coaching and mentoring others
11(3)
5 Communicating with a team
14(3)
6 Completing awarding organisation reports
17(3)
7 Completing continuing professional development activities
20(3)
8 Completing quality assurance records
23(3)
9 Creating a bank of assessment questions and exemplar answers
26(3)
10 Creating and updating policies and procedures
29(4)
11 Creating job descriptions or role/person specifications
33(3)
12 Dealing with appeals, complaints and disputes
36(3)
13 Designing and updating quality documents and templates
39(3)
14 Designing questionnaires and surveys
42(3)
15 Devising a quality assurance rationale
45(2)
16 Devising a quality assurance strategy
47(3)
17 Following regulations and requirements
50(3)
18 Inducting new staff
53(4)
19 Interpreting the content of qualifications, programmes and standards
57(3)
20 Interviewing prospective staff
60(3)
21 Keeping and maintaining records
63(4)
22 Making decisions when sampling evidence
67(3)
23 Managing a team
70(4)
24 Managing risks and contingency planning
74(4)
25 Managing team meetings
78(4)
26 Managing unsatisfactory performance
82(3)
27 Observing staff and using learning walks
85(3)
28 Planning and tracking internal quality assurance activities
88(4)
29 Planning and tracking quality improvement activities
92(4)
30 Planning strategic aims and continuous quality improvement
96(4)
31 Preparing for an external inspection
100(5)
32 Preparing for an external quality assurance remote sample
105(3)
33 Preparing for an external quality assurance visit
108(3)
34 Producing resources
111(3)
35 Providing feedback
114(3)
36 Questioning others
117(3)
37 Reviewing and updating assessment activities
120(3)
38 Reviewing and updating internal quality assurance activities
123(3)
39 Sampling learners' work
126(3)
40 Shadowing staff
129(2)
41 Standardising practice
131(3)
42 Undertaking evaluation activities
134(3)
43 Undertaking joint work scrutiny
137(3)
44 Undertaking peer observations
140(3)
45 Updating staff
143(3)
46 Using a SWOT analysis
146(3)
47 Using role play
149(3)
48 Using web conferences, online meetings and webinars
152(3)
49 Using work plans
155(3)
50 Writing self-assessment reports
158(3)
Appendices
1 Example of a completed IQA sample plan and tracking sheet
161(2)
2 Example of a completed standardisation record for assessed work
163(3)
3 Example of a completed work plan for a lead internal quality assurer
166(3)
4 Career guidance for schools and colleges
169(2)
Index 171
Sharron started delivering education and training programmes on a part time basis in 1987, before progressing into a full-time career in further education in 2000. She has gained practical work-based skills and a wide and varied understanding of schools provision, further and higher education, apprenticeships and full cost courses. 

Starting her career as a teacher in a land-based specialist college, she progressed to course management before taking responsibility for several departments within a large further education college. Sharron further developed her knowledge and skills within the sector when her role changed to Head of Services to Business. She is now the Assistant Principal of Quality at the White Rose Beauty Colleges, which is recognised as the UKs largest beauty therapy training provider.?

Sharron is passionate about raising standards in education and is committed to supporting quality improvement at all levels and stages. As well as her work in further education and as a Standards Verifier for Pearson, she has also worked with secondary schools as a governor to support quality improvement. 

Sharron holds an Honours Degree in Education and Training, has a Certificate in Education, is a Member of the Society for Education and Training, and holds QTLS status.

Sharron can be contacted via:

Facebook: https://www.facebook.com/mansellsharron/ Twitter: https://twitter.com/sharronmansell LinkedIn: https://www.linkedin.com/in/sharronmansell Email: [email protected]

Ann has been teaching, assessing and quality assuring in the FE and skills sector since 1983. Ann holds a Masters in Educational Management, a PGCE, a Degree in Education, and a Medal of Excellence for teaching. She is a Fellow of the Society for Education and Training, and holds QTLS status. Ann has been writing textbooks since 2006 which are mainly based on her own experiences as a teacher, and the subsequent education of trainee teachers. She aims to write in plain English to help anyone with their role. She creates resources for teachers and learners such as PowerPoints and handouts for the assessment, quality assurance, and teacher training qualifications which are available via her website. Ann has also worked for several awarding organisations producing qualification guidance, policies and procedures, training new staff, and carrying out the external quality assurance of teaching, assessment and quality assurance qualifications.

Ann is the author of the following text books:·        *The Award in Education and Training (2025) *Principles and Practices of Teaching and Training (2021)    *Principles and Practices of Quality Assurance (2016) *Achieving your Assessment and Quality Assurance Units (TAQA) (2014)     *Passing Assessments for the Award in Education and Training (2013) *Preparing to Teach in the Lifelong Learning Sector (2012)     *Passing PTLLS Assessments (2012) *What is Teaching in the Lifelong Learning Sector? (2012)     *Delivering Employability Skills in the Lifelong Learning Sector (2010)    *Delivering Adult Learning (2006)

She is co-author of:  *Achieving your Diploma in Teaching (FE & Skills) (2024)      *The Best Vocational Trainers Guide (2015) *The Certificate in Education and Training (2014) *Passing Assessments for the Certificate in Education and Training (2014) *Equality and Diversity in the Lifelong Learning Sector (2012) *Planning and Enabling Learning in the Lifelong Learning Sector (2010) *Passing CTLLS Assessments (2010)

She has edited:·        *50 Quality Improvement and Quality Assurance Approaches (2021)      *50 Assessment Approaches (2020) *50 Teaching and Learning Approaches (2019) *Achieving QTLS Status (2018) *Study Skills for PTLLS (2012)