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Dealing with the Elephant in the Room Moving from Tough Conversations to Healthy Communication [Pehme köide]

4.03/5 (186 hinnangut Goodreads-ist)
  • Formaat: Paperback / softback, 240 pages, kõrgus x laius x paksus: 218x166x15 mm, kaal: 340 g
  • Ilmumisaeg: 16-May-2017
  • Kirjastus: Fleming H. Revell Company
  • ISBN-10: 0800728408
  • ISBN-13: 9780800728403
Teised raamatud teemal:
Dealing with the Elephant in the Room Moving from Tough Conversations to Healthy CommunicationSuurem pilt
  • Formaat: Paperback / softback, 240 pages, kõrgus x laius x paksus: 218x166x15 mm, kaal: 340 g
  • Ilmumisaeg: 16-May-2017
  • Kirjastus: Fleming H. Revell Company
  • ISBN-10: 0800728408
  • ISBN-13: 9780800728403
Teised raamatud teemal:
Püsilink: https://www.kriso.ee/db/9780800728403.html
Märksõnad:
Communication and personal relationship expert shows readers how handle difficult conversations with tact, kindness, and confidence.
Acknowledgments 9(2)
Introduction: How the Elephant Got in the Room 11(10)
Part 1 The Process of Conversation
21(34)
1 Elephant Prevention
23(8)
2 How Conversations Get Tough
31(12)
3 What People Need
43(12)
Part 2 Tools for Healthy Conversations
55(68)
4 Tool #1---You Gotta Learn to Dance (Perspective)
57(12)
5 Tool #2---Confidence in Communication (Trust)
69(12)
6 Tool #3---Staying on Your Side of the Checkerboard (Ownership)
81(12)
7 Tool #4---Your Personal Fuel Station (Emotions)
93(10)
8 Tool #5---Crock-Pot Relationships (Time)
103(12)
9 Tool #6---The Value of Everybody (Respect)
115(8)
Part 3 Skills for Healthy Conversations
123(70)
10 Skill #1---Make It Safe
125(12)
11 Skill #2---Eliminate Intimidation
137(10)
12 Skill #3---Practice Power Listening
147(12)
13 Skill #4---Encourage Honest Feedback
159(10)
14 Skill #5---Start with Kindness
169(12)
15 Skill #6---Know Your Purpose
181(12)
Part 4 Growing into Connection
193(34)
16 Relating to Relatives
195(10)
17 Rust-Free Relationships
205(8)
18 Redeeming Technology
213(14)
Conclusion 227(2)
Notes 229