"The objective of the book is to provide a clear, actionable guide for businesses, academics, and marketing professionals on how to leverage Emotion AI, Generative AI and sentiment analysis to ensure effective customer relationship management. The integration of Emotion AI, Robotics AI, and Sentiment Analysis into CRM systems is not only revolutionizing how businesses interact with their customers but also ensuring a more intelligent, empathetic, and data-driven approach to customer relationship management"-- Provided by publisher.
