Part I: Concept and Strategy of Digital Government.-
1. Introduction.-
2. The Information Society and Digital Government.-
3. The Concept and Strategy of Digital Government.-
4. Digital Transformation and Digital Organization.- Part II: Technology, Smart City and Digital Government Models.-
5. Digital Government Technology.-
6. Artificial Intelligence, Big Data, Cloud Computing, and Internet of Things.-
7. Social Media and Public Disinformation.-
8. Smart City.-
9. Digital Government Business Models.- Part III: Digital Government Services, Channels and Implementation.-
10. User-Driven Digital Government.-
11. Digital Government Services.-
12. Multichannel E-Service Delivery.-
13. Success Factors of Digital Government.-
14. Digital Government Implementation.- Part IV: Digital Government Cases and Outlook.-
15. Digital Government Case Studies.-
16. Digital Government Outlook.