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Digital Health Information for the Consumer: Evidence and Policy Implications [Kõva köide]

, , (University College London, UK University College London, London, ENG University College London, UK)
  • Formaat: Hardback, 272 pages, kõrgus x laius: 234x156 mm, kaal: 660 g
  • Ilmumisaeg: 28-Oct-2007
  • Kirjastus: Routledge
  • ISBN-10: 0754648036
  • ISBN-13: 9780754648031
Teised raamatud teemal:
Digital Health Information for the Consumer: Evidence and Policy ImplicationsSuurem pilt
  • Formaat: Hardback, 272 pages, kõrgus x laius: 234x156 mm, kaal: 660 g
  • Ilmumisaeg: 28-Oct-2007
  • Kirjastus: Routledge
  • ISBN-10: 0754648036
  • ISBN-13: 9780754648031
Teised raamatud teemal:
Püsilink: https://www.kriso.ee/db/9780754648031.html
Märksõnad:
This unique book draws on research that constituted the first major nationwide evaluation of the use and impact of key digital health information platforms which were provided to thousands of health consumers in the UK. The authors offer the first comprehensive and detailed comparison of usage and impact of the three major ICT platforms delivering health information - the internet, touch-screen kiosks and digital interactive television. It provides an extensive reference source on how health consumers behave when online, whether this differs according to digital platform or type of user, how users perceive digital health services and what health benefits these services deliver. The book will be invaluable reading for all those interested in digital health information - students, academics, health policy-makers and information managers.

Arvustused

'...a valuable instrument for a much wider public than that for which it was originally conceived...' Online Information Review, Vol 32, No 2, 2008 'The indexing, extensive data, explanations of the limitations of log analysis and illuminating discussions regarding information seeking behaviours make this a worthwhile purchase for some libraries and for health information developers.' CILIP Health libraries Group Newsletter, March 2008 'The research surrounding the use of health websites is staggering in scope and depth, providing a clear view and suggestions for future developments' CILIP Update May 2008 '... a valuable book and perhaps the only one to present such a wide range of thorough evaluative studies on mass provision of health information to the public. ... a very helpful and enlightening resource for researchers, policy makers and those who are interested in the issues around the provision and the evaluation of health information services.' Webology, 4(4), 2007 '...this is a valuable monograph, full of data of interest to the researcher, and methods that could be usefully applied elsewhere. It also contains important information for policy makers.' Library Hi Tech, Vol 26, No 4, 2008 '...health librarians and information workers will find plenty to chew on here.' Library Review

List of Figures vii
List of Tables ix
Preface xi
Acknowledgements xiii
1 Introduction 1
Aims and objectives
2
Scope/coverage
2
Methodology
4
2 Literature Review 9
Health information needs
9
Information use and users of electronic systems
10
Health information impacts and outcomes
18
Non-use of health information and information systems
25
Conclusion
27
3 Health Kiosks 29
Introduction
29
InTouch with Health kiosks
30
InTouch with Health Web-enabled Health Kiosks
74
NHS Direct kiosks
79
4 Health Websites 85
SurgeryDoor
85
NHS Direct Online
108
Medicdirect
134
5 Health Digital Interactive Television (DiTV) 141
Communicopia Productions – NHS Direct Digital
142
Flextech Telewest – Living Health
144
Channel Health
145
dktv
147
Use and users
148
Categorising users
155
Topics viewed
156
Ease of use/usability
162
Usefulness and trust
164
Outcomes
167
Discussion
171
Conclusions
175
Postscript
178
6 Digital Platform Comparisons 179
Log metric comparison of use and user performance
179
Comparison of the health content of three digital platforms
192
The impact of platform location on search behaviour (search disclosure)
201
Characteristics of information seeking behaviour in a digital environment
208
Characterising users according to types of health information sources used/preferred
213
7 Barriers and Inequalities 221
Barriers
221
Inequalities
224
Conclusion
227
8 Conclusions 229
Bibliography and Further Reading 233
Index 247


David Nicholas is Director of the School of Library, Archive and Information Studies at University College London, and also the Director of the UCL Centre for Publishing and the research group CIBER, University College London. Paul Huntington is a researcher at the School of Library, Archive and Information Studies, University College London. Hamid Jamali is a research student and Peter Williams is a Research Fellow (CIBER) both at University College London.