Prosser (leadership and organization development, U. of Glamorgan and former National Health Service CEO) relies on his 30 years experience and the experiences of others to help health service workers make their organizations more effective and productive. He recounts the attitudes and disciplines of effective people and their organizations through essays, anecdotes and checklists. The chapters, which cover topics ranging from leadership and organizational learning to personal growth, can be read in any order. Annotation ©2005 Book News, Inc., Portland, OR (booknews.com)
