This book will provide a practical, evidence-based discussion of employee relations, focusing on how to be an effective HR practitioner in this crucial HR area, written specifically for early career HR professionals.
The HR Skills Guide series of books: Discover the key HR functions, elevate your knowledge and prepare yourself for the people profession with the HR Skills Guide series. Written by experts for new and aspiring HR professionals, this collection of accessible guides are packed with practical, reliable advice on key topics such as talent acquisition, employee relations, people analytics and EDI to give you the essential skills needed to kickstart your career in HR.
Chapter - 01: Introducting Employee Relations;
Chapter - 02: HR and ER;
Chapter - 03: Managing Absence and Attendance;
Chapter - 04: Performance Management (Capability and Conduct);
Chapter - 05: Handling Employee Complaints and Grievances;
Chapter - 06: Handling Difficult Issues;
Chapter - 07: The Positive Sides of Employee Relations (It's not all about
the tricky stuff!)
Chapter - 08: Collective Employee Relations;
Chapter - 09: Conclusion
Gemma Dale is a senior lecturer in the Business School at Liverpool John Moores University, teaching management, HR and personal development skills to first second and third year undergraduates. She is an experienced HR professional, as Chartered Fellow of the CIPD and Fellow of the HEA , with over twenty years of experience working in a range of HR roles across multiple sectors. Gemma Dale is the author of How to Work Remotely and Flexible Working, also published by Kogan Page.
