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Enhancing Business Continuity and IT Capability: System Administration and Server Operating Platforms [Kõva köide]

  • Formaat: Hardback, 290 pages, kõrgus x laius: 234x156 mm, kaal: 566 g, 69 Line drawings, black and white; 42 Halftones, black and white
  • Ilmumisaeg: 02-Dec-2020
  • Kirjastus: CRC Press
  • ISBN-10: 036761698X
  • ISBN-13: 9780367616984
Teised raamatud teemal:
  • Formaat: Hardback, 290 pages, kõrgus x laius: 234x156 mm, kaal: 566 g, 69 Line drawings, black and white; 42 Halftones, black and white
  • Ilmumisaeg: 02-Dec-2020
  • Kirjastus: CRC Press
  • ISBN-10: 036761698X
  • ISBN-13: 9780367616984
Teised raamatud teemal:
Enterprise servers play a mission-critical role in modern computing environments, especially from a business continuity perspective. Several models of IT capability have been introduced over the last two decades. Enhancing Business Continuity and IT Capability: System Administration and Server Operating Platforms proposes a new model of IT capability. It presents a framework that establishes the relationship between downtime on one side and business continuity and IT capability on the other side, as well as how system administration and modern server operating platforms can help in improving business continuity and IT capability.

This book begins by defining business continuity and IT capability and their importance in modern business, as well as by giving an overview of business continuity, disaster recovery planning, contingency planning, and business continuity maturity models. It then explores modern server environments and the role of system administration in ensuring higher levels of system availability, system scalability, and business continuity. Techniques for enhancing availability and business continuity also include















Business impact analysis





Assessing the downtime impact





Designing an optimal business continuity solution





IT auditing as a process of gathering data and evidence to evaluate whether the companys information systems infrastructure is efficient and effective and whether it meets business goals





The book concludes with frameworks and guidelines on how to measure and assess IT capability and how IT capability affects a firms performances. Cases and white papers describe real-world scenarios illustrating the concepts and techniques presented in the book.
Foreword xi
List of Acronyms and Abbreviations
xiii
Preface xvii
1 Introduction: Downtime and Modern Business
1(14)
Background
1(4)
Framework for the Book
5(6)
Conclusions
11(1)
Discussion Questions
12(1)
References
12(3)
2 Economics of Downtime
15(18)
Background
15(4)
Business Computing in the Digital Age: Always-On Information System and Always-On Business
19(7)
The Role of the Server Operating Environment and System Administration
26(2)
Conclusions
28(1)
Discussion Questions
29(1)
References
29(4)
3 Business Continuity and IT Capability
33(42)
Business Continuity Management
33(28)
Brief Business Continuity History
37(1)
BCM Implementation
38(4)
Crisis
42(2)
Business Continuity Planning
44(2)
Contingency Planning
46(2)
Disaster Recovery Planning
48(3)
Business Continuity Planning Strategy
51(4)
Methodology for Developing a Business Continuity Plan
55(5)
BCM Maturity Models
60(1)
Information Technology Capability
61(3)
BCM and IT Capability
64(5)
Conclusion
69(1)
Real-World Example
70(1)
Ransomware Hobbles the City of Atlanta
70(1)
Discussion Questions
70(1)
References
71(4)
4 Server Operating Environments for Business Continuity
75(30)
Background: Enterprise Information Systems and Information Technology Architectures
75(9)
Server Operating Environment
84(19)
Enterprise Servers
91(7)
Server Configurations of Major Server Vendors
98(3)
Choosing A Server for Business Continuance
101(2)
Conclusions
103(1)
Discussion Questions
103(1)
References
104(1)
5 System Administration and Business Continuity
105(46)
Background
105(2)
Operating Systems in E-Business Era: The Three Perspectives
107(4)
Server Operating Environment for Continuous Computing: Major Enablers
111(8)
Business Continuity-Oriented System Administration Features of the Main SOS Platforms
119(5)
System Administration and Business Continuity: Basic and High-availability Features of Some Server OS Platforms
124(13)
HP-UX Server Operating Environment
127(5)
IBM AIX Server Operating Environment
132(1)
Oracle Solaris Server Operating Environment
132(1)
Windows Server Operating Environment
132(2)
SUSE Linux Operating Environment
134(3)
Business Continuity-Oriented Operating Systems Course
137(3)
Lectures
137(1)
Practical/Problem Sessions
138(2)
System Administration and DevOps
140(2)
Plan and Track
141(1)
Develop
141(1)
Build and Test
142(1)
Deploy
142(1)
Monitor and Operate
142(1)
DevOps Implementation and Impact on the Availability of an Information System
142(4)
Continuous Integration
143(1)
Continuous Delivery
143(1)
Microservices
143(1)
Infrastructure as a Code
144(1)
Configuration Management
144(1)
DevOps Tools
144(1)
Infrastructure Automation
145(1)
Configuration Management
145(1)
Deployment Automation
146(1)
Log Management
146(1)
Performance Management
146(1)
Monitoring
146(1)
Continuous Deployment
146(1)
Testing
146(1)
When Not DevOps
146(1)
The Impact of Modern Software Architectures on System Administration -- Sysadmin 4.0
146(2)
Conclusions
148(1)
Discussion Questions
148(1)
References
149(2)
6 Enhancing Availability and Business Continuity: Methods, Techniques, and Technologies
151(58)
Background
151(5)
Business Impact Analysis (BIA) and Assessing Downtime Impact
156(8)
Determine Mission/Business Processes and Recovery Criticality
159(2)
Identify Resource Requirements
161(1)
Identify Recovery Priorities for System Resources
161(2)
Application Impact Analysis (AIA)
163(1)
Risk Assessment
163(1)
Concluding Remarks from Practice
163(1)
Designing an Optimal BC Solution
164(23)
Bayesian Belief Networks (BBN) in Operational Risk Management, Information Security, and Availability Modeling
166(1)
Application of BBN for Availability Analysis
167(1)
Bayesian Network
168(1)
Variables
169(18)
BCP Management and Testing
187(3)
Continuous Improvements
189(1)
Influence of Contemporary IS Architectures on BC/DR Solutions
190(12)
Hyperconverged Infrastructure
190(1)
Cloud Operations
191(3)
Containers
194(1)
The Latest Development for Backup and Disaster Recovery Solutions
195(2)
Backup to Cloud
197(1)
DR Sites Planning
198(1)
DR Site in Cloud and Disaster Recovery as a Service (DraaS)
199(1)
Building a Modern DR Platform
200(2)
Conclusion
202(1)
Discussion Questions
203(1)
Notes
203(1)
References
204(5)
7 IT Auditing -- System Administration -- Business Continuity -- IT Capability
209(28)
Background
209(2)
IT Auditing
211(15)
Control as a Component of Management of Information System
212(1)
Audit Risks
213(1)
Performing an IS Audit
214(2)
Preparation and Planning
216(2)
Performing Audit Procedures
218(5)
Preparation of an Audit Report
223(1)
Post-Audit Activities
224(2)
IT Auditing and IT Capability
226(1)
IT Auditing and Sysadmin
227(2)
IT Auditing of Business Continuity and Disaster Recovery
229(3)
Review the Business Continuity Plan
230(1)
Examine Plan Testing
231(1)
Evaluate Secondary Data Center
231(1)
Conclusions
232(1)
Discussion Questions
233(1)
References
233(4)
8 IT Capability and Organizational Business Performance
237(28)
Introduction
237(1)
Methodology
238(3)
IT Capability and Assessment Approaches
241(14)
An Approach Present in Scientific Research
241(6)
An Approach Present in IT Standards/Best Practices
247(3)
COBIT Maturity Model
250(3)
IT Capability Maturity Framework -- IT-CMF
253(2)
IT Capability and BCM
255(1)
IT Capability and Organizational Performance
255(4)
IT Productivity Paradox
256(3)
Conclusion
259(1)
Real-World Example
260(1)
Discussion Questions
260(1)
References
261(4)
9 Development of IT Capability
265(16)
Background
265(1)
Information Technology Capability Maturity Framework
265(13)
Managing IT Like a Business
268(5)
Managing the IT Budget
273(1)
Managing IT for Business Value
274(1)
Managing the IT Capability
275(3)
Conclusion
278(1)
Discussion Questions
279(1)
References
279(2)
10 Real-World Stories
281(6)
Outages. Downtime. System Failures. 2019's IT Meltdowns
281(1)
Deloitte Lacks Control
281(1)
Microsoft Suffers Global Outage to Azure and Office 365 Services
282(1)
Security Practitioners Weigh In on the 18 Worst Data Breaches in Recent Memory
282(1)
The Business Value of Leading-Edge High Performance
282(1)
The Astonishing Hidden and Personal Costs of IT Downtime (and How Predictive Analytics Might Help)
282(1)
What Every Small Business Owner Must Know about Protecting and Preserving Their Company's Critical Data and Computer Systems
282(1)
IT Downtime Factors
283(1)
IT Outages: The Actual Cost and How to Prevent It Becoming a Reality
283(1)
Average Cost Per Hour of Enterprise Server Downtime Worldwide in 2017 and 2018
283(1)
7 Greatest Causes of Data Loss
283(1)
Dealing with Disgruntled IT Workers
283(1)
Network Issues Are Causing More Data-Center Outages
284(1)
57 Simple Sys Admin Mistakes That Someday You'll Regret
284(1)
The Decline and Fall of System Administration
284(1)
Ransomware Hobbles the City of Atlanta
284(1)
Internet Disruption Report: March 2020
284(1)
February 2020 Downtime Report
285(1)
How Planning Reduces the Impact of Outages
285(1)
Maintaining Operations and Business Continuity during COVID
285(2)
Index 287
Dr. Nijaz Bajgori is a professor at the School of Economics and Business, University of Sarajevo, Sarajevo, Bosnia-Herzegovina. Dr. Lejla Turulja is an associate professor at the School of Economics and Business, University of Sarajevo. Dr. Semir Ibrahimovi is a director of the IT division at Bosnia Bank International, Bosnia-Herzegovina. Amra Alagi is a PhD student at the School of Economics and Business, University of Sarajevo.