Foreword |
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xi | |
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List of Acronyms and Abbreviations |
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xiii | |
Preface |
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xvii | |
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1 Introduction: Downtime and Modern Business |
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1 | (14) |
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1 | (4) |
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5 | (6) |
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11 | (1) |
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12 | (1) |
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12 | (3) |
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15 | (18) |
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15 | (4) |
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Business Computing in the Digital Age: Always-On Information System and Always-On Business |
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19 | (7) |
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The Role of the Server Operating Environment and System Administration |
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26 | (2) |
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28 | (1) |
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29 | (1) |
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29 | (4) |
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3 Business Continuity and IT Capability |
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33 | (42) |
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Business Continuity Management |
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33 | (28) |
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Brief Business Continuity History |
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37 | (1) |
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38 | (4) |
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42 | (2) |
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Business Continuity Planning |
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44 | (2) |
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46 | (2) |
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Disaster Recovery Planning |
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48 | (3) |
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Business Continuity Planning Strategy |
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51 | (4) |
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Methodology for Developing a Business Continuity Plan |
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55 | (5) |
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60 | (1) |
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Information Technology Capability |
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61 | (3) |
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64 | (5) |
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69 | (1) |
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70 | (1) |
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Ransomware Hobbles the City of Atlanta |
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70 | (1) |
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70 | (1) |
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71 | (4) |
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4 Server Operating Environments for Business Continuity |
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75 | (30) |
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Background: Enterprise Information Systems and Information Technology Architectures |
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75 | (9) |
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Server Operating Environment |
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84 | (19) |
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91 | (7) |
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Server Configurations of Major Server Vendors |
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98 | (3) |
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Choosing A Server for Business Continuance |
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101 | (2) |
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103 | (1) |
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103 | (1) |
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104 | (1) |
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5 System Administration and Business Continuity |
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105 | (46) |
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105 | (2) |
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Operating Systems in E-Business Era: The Three Perspectives |
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107 | (4) |
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Server Operating Environment for Continuous Computing: Major Enablers |
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111 | (8) |
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Business Continuity-Oriented System Administration Features of the Main SOS Platforms |
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119 | (5) |
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System Administration and Business Continuity: Basic and High-availability Features of Some Server OS Platforms |
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124 | (13) |
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HP-UX Server Operating Environment |
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127 | (5) |
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IBM AIX Server Operating Environment |
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132 | (1) |
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Oracle Solaris Server Operating Environment |
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132 | (1) |
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Windows Server Operating Environment |
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132 | (2) |
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SUSE Linux Operating Environment |
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134 | (3) |
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Business Continuity-Oriented Operating Systems Course |
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137 | (3) |
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137 | (1) |
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Practical/Problem Sessions |
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138 | (2) |
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System Administration and DevOps |
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140 | (2) |
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141 | (1) |
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141 | (1) |
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142 | (1) |
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142 | (1) |
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142 | (1) |
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DevOps Implementation and Impact on the Availability of an Information System |
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142 | (4) |
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143 | (1) |
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143 | (1) |
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143 | (1) |
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144 | (1) |
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144 | (1) |
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144 | (1) |
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Infrastructure Automation |
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145 | (1) |
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145 | (1) |
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146 | (1) |
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146 | (1) |
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146 | (1) |
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146 | (1) |
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146 | (1) |
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146 | (1) |
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146 | (1) |
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The Impact of Modern Software Architectures on System Administration -- Sysadmin 4.0 |
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146 | (2) |
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148 | (1) |
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148 | (1) |
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149 | (2) |
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6 Enhancing Availability and Business Continuity: Methods, Techniques, and Technologies |
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151 | (58) |
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151 | (5) |
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Business Impact Analysis (BIA) and Assessing Downtime Impact |
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156 | (8) |
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Determine Mission/Business Processes and Recovery Criticality |
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159 | (2) |
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Identify Resource Requirements |
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161 | (1) |
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Identify Recovery Priorities for System Resources |
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161 | (2) |
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Application Impact Analysis (AIA) |
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163 | (1) |
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163 | (1) |
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Concluding Remarks from Practice |
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163 | (1) |
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Designing an Optimal BC Solution |
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164 | (23) |
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Bayesian Belief Networks (BBN) in Operational Risk Management, Information Security, and Availability Modeling |
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166 | (1) |
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Application of BBN for Availability Analysis |
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167 | (1) |
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168 | (1) |
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169 | (18) |
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BCP Management and Testing |
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187 | (3) |
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189 | (1) |
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Influence of Contemporary IS Architectures on BC/DR Solutions |
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190 | (12) |
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Hyperconverged Infrastructure |
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190 | (1) |
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191 | (3) |
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194 | (1) |
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The Latest Development for Backup and Disaster Recovery Solutions |
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195 | (2) |
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197 | (1) |
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198 | (1) |
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DR Site in Cloud and Disaster Recovery as a Service (DraaS) |
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199 | (1) |
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Building a Modern DR Platform |
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200 | (2) |
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202 | (1) |
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203 | (1) |
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203 | (1) |
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204 | (5) |
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7 IT Auditing -- System Administration -- Business Continuity -- IT Capability |
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209 | (28) |
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209 | (2) |
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211 | (15) |
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Control as a Component of Management of Information System |
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212 | (1) |
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213 | (1) |
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214 | (2) |
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216 | (2) |
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Performing Audit Procedures |
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218 | (5) |
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Preparation of an Audit Report |
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223 | (1) |
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224 | (2) |
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IT Auditing and IT Capability |
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226 | (1) |
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227 | (2) |
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IT Auditing of Business Continuity and Disaster Recovery |
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229 | (3) |
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Review the Business Continuity Plan |
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230 | (1) |
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231 | (1) |
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Evaluate Secondary Data Center |
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231 | (1) |
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232 | (1) |
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233 | (1) |
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233 | (4) |
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8 IT Capability and Organizational Business Performance |
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237 | (28) |
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237 | (1) |
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238 | (3) |
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IT Capability and Assessment Approaches |
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241 | (14) |
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An Approach Present in Scientific Research |
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241 | (6) |
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An Approach Present in IT Standards/Best Practices |
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247 | (3) |
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250 | (3) |
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IT Capability Maturity Framework -- IT-CMF |
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253 | (2) |
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255 | (1) |
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IT Capability and Organizational Performance |
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255 | (4) |
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256 | (3) |
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259 | (1) |
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260 | (1) |
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260 | (1) |
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261 | (4) |
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9 Development of IT Capability |
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265 | (16) |
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265 | (1) |
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Information Technology Capability Maturity Framework |
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265 | (13) |
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Managing IT Like a Business |
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268 | (5) |
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273 | (1) |
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Managing IT for Business Value |
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274 | (1) |
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Managing the IT Capability |
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275 | (3) |
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278 | (1) |
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279 | (1) |
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279 | (2) |
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281 | (6) |
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Outages. Downtime. System Failures. 2019's IT Meltdowns |
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281 | (1) |
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281 | (1) |
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Microsoft Suffers Global Outage to Azure and Office 365 Services |
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282 | (1) |
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Security Practitioners Weigh In on the 18 Worst Data Breaches in Recent Memory |
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282 | (1) |
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The Business Value of Leading-Edge High Performance |
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282 | (1) |
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The Astonishing Hidden and Personal Costs of IT Downtime (and How Predictive Analytics Might Help) |
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282 | (1) |
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What Every Small Business Owner Must Know about Protecting and Preserving Their Company's Critical Data and Computer Systems |
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282 | (1) |
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283 | (1) |
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IT Outages: The Actual Cost and How to Prevent It Becoming a Reality |
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283 | (1) |
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Average Cost Per Hour of Enterprise Server Downtime Worldwide in 2017 and 2018 |
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283 | (1) |
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7 Greatest Causes of Data Loss |
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283 | (1) |
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Dealing with Disgruntled IT Workers |
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283 | (1) |
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Network Issues Are Causing More Data-Center Outages |
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284 | (1) |
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57 Simple Sys Admin Mistakes That Someday You'll Regret |
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284 | (1) |
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The Decline and Fall of System Administration |
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284 | (1) |
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Ransomware Hobbles the City of Atlanta |
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284 | (1) |
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Internet Disruption Report: March 2020 |
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284 | (1) |
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February 2020 Downtime Report |
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285 | (1) |
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How Planning Reduces the Impact of Outages |
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285 | (1) |
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Maintaining Operations and Business Continuity during COVID |
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285 | (2) |
Index |
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287 | |