This book contains 17 thoroughly refereed research papers selected from 90 submissions for the 5th, 6th and 7th International Workshop on Enterprise Systems, Pre-ICIS 2010-2012, held in St. Louis, MO, USA, in December 2010, in Shanghai, China, in December 2011, and in Orlando, FL, USA, in December 2012. The contributions in this edited book are multidisciplinary in scope and cover strategic, organizational and technological dimensions. They range from purely conceptual to literature reviews to papers on teaching related aspects. Taken together, these papers provide a holistic view of the enterprise systems research domain, including key characteristics, implementation issues, general aspects of enterprise systems use, specific solutions like CRM and SCM and future research directions. This volume contains 17 research papers, which were carefully reviewed and selected from 90 submissions.
