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Everyday Evaluation on the Run 3rd New edition [Pehme köide]

  • Formaat: Paperback / softback, 236 pages, kõrgus x laius: 254x178 mm, kaal: 522 g
  • Ilmumisaeg: 15-Jul-2011
  • Kirjastus: Left Coast Press Inc
  • ISBN-10: 1611321042
  • ISBN-13: 9781611321043
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  • Formaat: Paperback / softback, 236 pages, kõrgus x laius: 254x178 mm, kaal: 522 g
  • Ilmumisaeg: 15-Jul-2011
  • Kirjastus: Left Coast Press Inc
  • ISBN-10: 1611321042
  • ISBN-13: 9781611321043
Teised raamatud teemal:
In this sequel to her Do It Yourself Social Research, Wadsworth (Centre for Applied Social Research, RMIT U., Australia) explains how to evaluate a human service program from the perspective of the client, consumer, or patient. Early chapters offer a conceptual framework for the evaluation process and describe two approaches to evaluation: the open inquiry approach and the audit review approach. Later chapters look at short-term and long-term aspects of developing an organizational culture of evaluation. The heart of the book is a section containing brief overviews of about 100 models, techniques, and tools of evaluation. Each of these overviews includes references. The book as a whole offers an annotated list of books, articles, websites. The reader-friendly layout includes humorous b&w illustrations, cartoons, and visual diagrams of processes. Annotation ©2011 Book News, Inc., Portland, OR (booknews.com)

Evaluating programs has become a fixture in the human service sector. In many cases, program staff are asked to conduct the evaluation without any training on how to properly do it. This widely used introduction to evaluation is intended for non-specialists who need to do evaluation as part of a busy workload. The book offers a practical overview of the main approaches to evaluation, strategies for involving stakeholders, and the evaluation industry’s toolbox of models and techniques. The author emphasizes the core principles and concepts of evaluation, and provides extensive examples. This third edition reflects current thinking on values in organizations and the need to use evaluation to guide future practice. It is a handy reference for professionals and students in health, welfare, and community work, and in government and non-profit agencies.


This widely used introduction to evaluation is a practical, no-nonsense guide for busy program staff in human services who are asked to conduct evaluations without any previous training. The book offers a practical overview of the main approaches to evaluation, strategies for involving stakeholders, and the evaluation industry’s toolbox of models and techniques.


Evaluating programs has become a fixture in the human service sector. In many cases, program staff are asked to conduct the evaluation without any training on how to properly do it. This widely used introduction to evaluation is intended for non-specialists who need to do evaluation as part of a busy workload. The book offers a practical overview of the main approaches to evaluation, strategies for involving stakeholders, and the evaluation industry’s toolbox of models and techniques. The author emphasizes the core principles and concepts of evaluation, and provides extensive examples. This third edition reflects current thinking on values in organizations and the need to use evaluation to guide future practice. It is a handy reference for professionals and students in health, welfare, and community work, and in government and non-profit agencies.

Arvustused

"Practical, useful counsel emanates throughout. Impressively grounded in real world experiences." -Michael Quinn Patton, author of Utilisation-Focused Evaluation "...contains a lot of commonsense down to earth ideas for evaluation." -James R Sanders, The Evaluation Center, Western Michigan University "...fills the gap between the theoretical and political dimensions of evaluation and its practical uses for program development...engaging and stimulating."-Australian Social Work "...very practical, dynamic and useful." -AFT International News Week "Stimulating and well-presented." -Elizabeth Sommerlad, Evaluation Development and Review Unit, The Tavistock Institute of Human Relations "Wadsworth helps readers develop a culture of evaluation by providing simple, practical, and useful guidance and techniques that anyone can apply to find the value in the programs, services, and events of which they contribute. So whether you are an evaluation professional or simply someone who is interested in reflecting on your practice to identify ways it can be improved, this book provides helpful and practical processes, procedures, and techniques that you can implement to evaluate the value of the human activities with which you are engaged. Wadsworth has informed my practice of evaluation and enlightened me to this idea of an evaluation culture - a culture where we learn to seek out the value in our everyday lives."-The Qualitative Report

Foreword to the first edition v
Guide to contents vii
List of guides, diagrams and tables xiii
Preface to the first edition xiv
Preface to this edition xvi
Acknowledgements xviii
Preamble
Who and what this book is for
1(5)
The value of doing everyday evaluation—and why we don't do it
1(2)
Whose values?
3(1)
But how on earth can-we make time for it?
4(2)
Introduction
1 What is evaluation?
6(9)
A familiar everyday process
6(1)
What are we doing when we evaluate?
7(1)
An example: Your tea or coffee mug
8(5)
Concluding remarks
13(2)
A Conceptual Framework
2 The evaluative research cycle
15(40)
Introduction
15(1)
Reflection: Noticing discrepancy
16(2)
Design
18(18)
Planning to evaluate
18(1)
Who the evaluation is for: The concept of the critical reference group
19(5)
The other parties to the evaluation, in relation to the critical reference group
24(1)
Target group terminology
25(1)
Taking a critical reference group perspective
26(3)
How does this perspective affect the evaluation?
29(1)
What of the place of the external evaluator?
30(2)
Requirements for outsiders and insiders
32(1)
Insiders as outsiders—and vice versa
33(1)
Returning to the evaluation question
34(2)
Fieldwork and interpretation
36(10)
A 'grounded' or 'naturalistic' approach
38(6)
The importance of context
44(2)
Feedback, analysis, reflection, synthesis and drawing conclusions
46(2)
Assessing past and current actions
46(1)
Thinking about new actions
46(2)
Planning and putting it into practice
48(2)
Is it science?
49(1)
Signs of good evaluation
50(5)
It did not get out of touch with the situation
50(1)
It did justice to everyone's views and ideas
51(1)
We learned things from it—it broke new ground
52(1)
What it came up with was useful
53(1)
It took time to go 'full cycle'
54(1)
Two Approaches To Evaluation
3 Open inquiry and audit review
55(37)
Local and central audiences for evaluation
55(4)
Evaluation for reporting and accountability
59(3)
Direct contact
60(1)
Vertical slice
60(1)
Network or tree
60(1)
Records/written documents
61(1)
Contractual assurances
61(1)
What if you already know the value of what you are doing?
62(1)
Embarking on new evaluation: Open inquiry and/or audit review
62(30)
Reviewing on the basis of previous conclusions
63(5)
Moving forward to new conclusions
68(1)
The map and the compass
68(1)
Putting it together
69(4)
The two approaches in historical context
73(3)
Drawbacks of only evaluating against objectives, targets and outcomes
76(5)
Drawbacks of open inquiry evaluation
81(5)
Questions that address each of the two approaches in sequence
86(6)
Doing Evaluation
4 Developing a culture of evaluation
92(33)
Introduction
92(1)
Matters of scale
93(1)
Cycles of continuous monitoring and evaluation
94(1)
A calendar of evaluation
95(2)
Looking back: Retrospective evaluation
95(2)
Looking forward: Prospective evaluation
97(1)
Daily informal personal reflection
97(5)
Weekly reviews
102(3)
The teacher consultant's diary
103(1)
The career for a person with Alzheimer's disease
103(1)
Other weekly efforts
103(2)
Special-effort evaluations of particular aspects of practice or activities
105(10)
Evaluating a group-work class or series of workshops
106(6)
Evaluating a campaign
112(1)
Evaluating a newsletter
113(2)
Monthly collective issue-pooling sessions
115(2)
Tabling discrepancies
115(1)
Reporting on reflexive evaluations
116(1)
Annual what-have-we-achieved-to-date and where-are-we-heading-next-year efforts
117(2)
Discussion meetings
117(2)
Other annual efforts
119(1)
Comprehensive program stocktakes every three to five years
119(4)
An example: A three-year evaluation of a grants program
120(3)
Concluding remarks
123(2)
The Evaluation Industry's Toolbox
5 Models and techniques
125(82)
Introduction
125(2)
Evaluating the evaluation approaches
127(1)
References describing a range of different evaluation approaches
128(1)
Index 129(78)
Some Reading
Further useful reading
207(1)
Small guides and articles
208(2)
Some Websites
210(1)
Books
211
Yoland Wadsworth is a path-breaker in methodology and use of social research in health, community and human services. She is Adjunct Professor in the Centre for Applied Social Research, RMIT University, and Principal Fellow in the McCaughey VicHealth Centre for Mental Health and Community Wellbeing, University of Melbourne. She is also author of Everyday Evaluation on the Run and Building in Research and Evaluation: Human inquiry for living systems.