Foreword |
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xiii | |
Preface and Acknowledgments |
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xvii | |
About the Author |
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xxiii | |
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1 We Interrupt This Pandemic to Bring You Some Good News |
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1 | (8) |
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3 | (2) |
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Never Let a Good Crisis Go to Waste - Three Things We Learned |
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5 | (2) |
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7 | (2) |
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2 Welcome to the Intelligent Health Revolution |
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9 | (8) |
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From Reactive to Proactive |
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12 | (1) |
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From "Health Systems" to "Systems of Health" |
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13 | (2) |
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Making Personalized Health Real |
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15 | (1) |
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16 | (1) |
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3 The Coming Care Calamity |
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17 | (10) |
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Healthcare's Perfect Storm |
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19 | (1) |
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A Case of Supply and Demand |
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20 | (1) |
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The Intelligent Health Revolution to the Rescue |
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21 | (1) |
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21 | (4) |
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25 | (2) |
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4 The Future of Everything |
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27 | (6) |
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28 | (1) |
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28 | (1) |
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28 | (1) |
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29 | (1) |
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30 | (1) |
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The Time for Intelligent Health Systems Is Now |
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30 | (1) |
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31 | (2) |
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5 AI Comes of Age: A Primer |
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33 | (16) |
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AI Is One Thing and Many Things |
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33 | (1) |
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Defining Artificial Intelligence - General |
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34 | (1) |
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35 | (4) |
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35 | (2) |
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37 | (2) |
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Applying AI Building Blocks |
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39 | (7) |
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41 | (1) |
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41 | (1) |
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41 | (5) |
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46 | (3) |
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6 Artificial Intelligence (AI) vs. Natural Human Intelligence (NHI) |
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49 | (6) |
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Correlation versus Causation |
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52 | (2) |
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54 | (1) |
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7 Creating Value Today with AI |
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55 | (12) |
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AI Is About Change and Value |
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56 | (1) |
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Enhanced Clinical Productivity and Care Effectiveness |
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57 | (2) |
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Improving Nonclinical Efficiency |
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59 | (3) |
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Consumer-Focused Care Optimization |
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62 | (1) |
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63 | (1) |
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Lack of Executive Support |
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63 | (1) |
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Employee Resistance and Job Security |
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63 | (1) |
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Lack of Data and Expertise |
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64 | (1) |
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64 | (1) |
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64 | (1) |
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64 | (1) |
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64 | (3) |
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8 The Patient Will See You Now |
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67 | (8) |
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All Generations Are Ready for Change |
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68 | (1) |
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Getting Personal Means Getting Generational |
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69 | (3) |
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72 | (1) |
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73 | (2) |
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9 Intelligent Aging Is Healthcare's Moonshot |
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75 | (16) |
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76 | (1) |
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The Countdown Has Started |
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76 | (2) |
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Changing Outcomes by Changing the Model |
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78 | (1) |
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Matching Healthspan to Lifespan |
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79 | (1) |
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Raising the Outcomes Bar: The Happiness Factor |
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80 | (2) |
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Intelligent Aging Opportunities |
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82 | (2) |
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A Bright Future for Older Consumers |
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84 | (4) |
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88 | (3) |
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10 Telehealth Comes of Age |
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91 | (14) |
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Telehealth Is Defining 21st Century Care |
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92 | (1) |
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Telehealth vs. Telemedicine |
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93 | (1) |
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94 | (2) |
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The Role of AI in Telehealth |
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96 | (2) |
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Enabling Telehealth Beyond the Pandemic |
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98 | (1) |
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Telehealth Is Here to Stay |
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98 | (5) |
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103 | (2) |
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105 | (8) |
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Giving Consumers What They Want |
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106 | (1) |
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AI Is the New UI for Consumers |
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107 | (1) |
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Care Anywhere Building Blocks |
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107 | (4) |
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Virtual-First Health Plans |
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108 | (1) |
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Virtual-First Health Centers |
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108 | (1) |
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109 | (1) |
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109 | (2) |
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111 | (1) |
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111 | (2) |
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12 Are Retailers the New Market Makers? |
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113 | (12) |
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There Are No Swim Lanes in the Blue Ocean |
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113 | (2) |
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The Expanding Role of Retail Health |
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115 | (2) |
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A Sampler of Retail Health |
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117 | (5) |
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122 | (3) |
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13 Health Infonomics: Data Gets Its Due |
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125 | (8) |
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Creating and Managing a Modern Data Estate |
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127 | (3) |
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130 | (1) |
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131 | (1) |
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Good Governance, Good Data, Great Results |
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131 | (1) |
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132 | (1) |
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14 Genetic Code vs. Zip Code: The Social Determinants of Health |
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133 | (6) |
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Data Provides the Full Picture |
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135 | (1) |
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135 | (1) |
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136 | (1) |
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137 | (2) |
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15 Achieving Health Tequity |
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139 | (14) |
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139 | (2) |
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141 | (1) |
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142 | (1) |
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143 | (1) |
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143 | (1) |
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A Responsible AI Framework |
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143 | (2) |
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Responsible AI Principles |
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145 | (6) |
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Fairness - AI Systems Should Treat All People Fairly |
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145 | (1) |
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Reliability - AI Systems Should Perform Reliably and Safely |
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146 | (1) |
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Privacy and Security - AI Systems Should Be Secure and Respect Our Privacy |
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147 | (2) |
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Inclusiveness - AI Systems Should Empower Everyone and Engage People |
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149 | (1) |
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Transparency and Accountability |
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150 | (1) |
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151 | (2) |
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153 | (10) |
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Characteristics of AI Leaders |
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155 | (2) |
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155 | (1) |
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Strategically Ambidextrous |
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156 | (1) |
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156 | (1) |
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156 | (1) |
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156 | (1) |
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A Framework for AI-Driven Leadership |
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157 | (1) |
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Managing Decisions About Decisions |
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158 | (1) |
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Defining and Demonstrating Value |
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159 | (2) |
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161 | (2) |
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17 Adopting AI Requires Adapting |
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163 | (8) |
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The Benefits of Adopting and Adapting |
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167 | (2) |
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169 | (2) |
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18 From Aspiration to Execution |
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171 | (10) |
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Complete an AI Reality Check |
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172 | (1) |
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Lay a Solid AI Foundation: This Means People + Data |
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173 | (1) |
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Nix Moonshots in Favor of Well-Curated Use Cases That Drive Value |
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174 | (2) |
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Understand and Manage Workforce Impact |
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176 | (1) |
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Focus on Delivering Secure and Responsible AI |
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176 | (1) |
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Become Your Organization's AI CEO (Chief Evangelist Officer) |
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177 | (1) |
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178 | (1) |
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178 | (1) |
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179 | (2) |
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19 The Role of the Intelligent Cloud |
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181 | (14) |
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What Mature Cloud Adopters Get Right |
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183 | (1) |
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184 | (1) |
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Benefits of AI in the Cloud |
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185 | (2) |
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Cloud Computing Delivery Models |
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187 | (1) |
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188 | (1) |
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The Opportunities and Challenges of Cloud and AI |
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189 | (5) |
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194 | (1) |
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20 Intelligent Health Needs Gas and Guardrails |
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195 | (12) |
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Actions That Support AI as a Positive Force for Change |
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196 | (5) |
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Guardrails to Put in Place to Prevent Harmful or Unintended |
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201 | (3) |
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204 | (3) |
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21 The Future Is Not What It Used to Be |
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207 | (14) |
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208 | (1) |
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Intelligent Trends to Watch |
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208 | (1) |
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208 | (1) |
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A Quantum Leap for Health |
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209 | (1) |
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Three Dimensional (3D) Bioprinting |
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210 | (1) |
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211 | (1) |
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211 | (1) |
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212 | (1) |
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The Advent of Data Whisperers |
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213 | (1) |
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Augmented Reality/Mixed Reality |
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213 | (1) |
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214 | (1) |
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Unifying Mind and Machine with Brain-Computer Interfaces |
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215 | (1) |
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216 | (3) |
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219 | (2) |
Index |
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221 | |